Grapevine Estate Agents Reviews 

346
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and friendly, often going above and beyond to assist. Many highlight the excellent service, describing it as efficient, smooth, and stress-free, significantly easing property transactions. Reviewers frequently commend the clear, timely, and proactive communication, ensuring they are well-informed and supported throughout the process. People consistently highlight the team's professionalism and dedication, noting their ability to handle complex situations and provide reliable advice. Many customers express strong recommendations, indicating they would readily use the company's services again for future property needs. This reflects a highly positive and trustworthy experience for most users.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising the team for their professionalism,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency of... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scott was amazing from the very start — he gave an honest valuation and kept up great communication throughout the entire viewing process. I’d tried a couple of other agents before without much succes... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Grapevine highly enough! Oliver and Adam were brilliant throughout. Their advice was always honest and helpful. We had some challenges with the house we were buying and were concern... See more

Company replied

Rated 5 out of 5 stars

We have bought, let and sold via Grapevine and couldnt say better things about the team. They often went above and beyond to help us, were always fair, honest and transparent in their interactions wit... See more

Company replied

Rated 5 out of 5 stars

Scott was recommended to us by a trusted friend, and we are very happy that we chose Scott to help us sell our house. He definitely knew what he was doing, and following his plan our house was sold... See more


Company details

  1. Real Estate Agents

Written by the company

At Grapevine, we bring a fresh, stylish, and artistic approach to marketing your property. Directors Oliver Bush, Adam Shaw, and Scott Marlin offer clients a personal, face-to-face service with creative marketing, all while providing good value for money. They promise to personally handle all aspects of selling or letting your property from start to finish. Adam, Oliver, and Scott have a combined experience of over 60 years in the estate agency business, covering the Greater Reading area. For the past 18 years, Adam and Oliver have focused primarily on Twyford and the surrounding Berkshire villages, while Scott has specialized in Reading and its surrounding areas for 25 years. Our extensive expertise in such a large area means that no matter where you are within approximately 10 miles of Reading, we can comprehensively assist you. Grapevine believes in offering fair fees, which include FREE professional photography as standard for all properties, giving clients an affordable alternative when selling or letting their property. Grapevine is also a member of the Property Ombudsman Scheme, adhering to a code of practice for Residential Sales and Lettings.


Contact info

4.9

Excellent

TrustScore 5 out of 5

346 reviews

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No recent history of asking for reviews

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4.9

All reviews

(346)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Absolutely like their service, from viewing to purchasing, they have followed through. They are very helpful and gave professional advice and reliable referral.

December 15, 2025
Unprompted review
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Reply from Grapevine Estate Agents

Hi Florence. Thanks for your kind words and you really have bought a fantastic house in a great location

Rated 5 out of 5 stars

Excellent Communication

Excellent communication during the whole selling process. Also, Grapevine went out their way to attend the property when necessary, as I was unable to do so due to distance (probate sale). I would thoroughly recommend Grapevine.

February 11, 2026
Unprompted review
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Reply from Grapevine Estate Agents

Hi Peter. It was great to get this over the line for you and you were also a pleasure to deal with throughout the process

Rated 5 out of 5 stars

I used Grapevine to sell my property…

I used Grapevine to sell my property and would highly recommend them to anyone selling their home. Haydon was extremely proactive and kept me updated at every stage, I was very impressed with his help, honesty and professionalism. I would also like to thank Adam and Ollie for their help with the final sale and also to Holly for being helpful and friendly throughout. They are definitely the best estate agent within the Twyford/Reading area!

January 31, 2026
Unprompted review
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Reply from Grapevine Estate Agents

Hi Helen. We finally got it through and I hope you have settled okay back up North

Rated 5 out of 5 stars

Our experience with Oliver and the…

Our experience with Oliver and the Grapevine team was fantastic. From start to finish, they were professional, extremely supportive, and went above and beyond for us. Their communication was top-notch, ensuring everything stayed on course and facilitating a smooth house sale. We felt backed at every step, and their skillfulness significantly eased a potentially stressful time. We can't recommend them enough!

January 25, 2026
Unprompted review
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Reply from Grapevine Estate Agents

Great review and thanks for taking the time to do this

Rated 5 out of 5 stars

Great service from Haydon

Thank you to Haydon for showing and helping us find our first family home! Very professional and friendly. We appreciate the transparency with any questions we had about the property.

August 28, 2025
Unprompted review
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Reply from Grapevine Estate Agents

Thanks Saba. Haydon is over the moon with being mentioned

Rated 5 out of 5 stars

We found our estate agents good to work…

We found our estate agents good to work with throughout the property sale/purchase. They were professional, communicative, and helped the process run smoothly. Overall, a reliable and helpful team.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Scott helped us sell our house in…

Scott helped us sell our house in Shinfield when our previous buyer pulled out and managed to help us keep the rest of the chain together. Scott guided us through the difficult sale/purchase and kept us updated throughout, until we finally completed on our new house in Woodley. Would definitely recommend.

November 19, 2025
Unprompted review
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Reply from Grapevine Estate Agents

Hi Sam, thanks so much for the lovely review. So glad to finally get you moved and hope you have all settled well!

Rated 5 out of 5 stars

Outstanding experience highly recommend

We had an outstanding experience with Oliver and the rest of the Grapevine team. They were consistently professional, incredibly helpful, and always went the extra mile for us. Their communication was excellent throughout, and they played a key role in keeping everything on track and helping to push our house sale through smoothly. We felt supported at every stage of the process, and their expertise made a stressful time so much easier. Highly recommend!

November 26, 2025
Unprompted review
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Reply from Grapevine Estate Agents

Hi Chris. Hope all is well. We are glad that you were happy with everything and many thanks for your kind words

Rated 5 out of 5 stars

The number one for me was honesty

The number one for me was honesty. On top of that they are helpful, friendly and highly professional. With my experience, I would recommend them wholeheartedly.

October 10, 2025
Unprompted review
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Reply from Grapevine Estate Agents

Great review and pleased that you were happy

Rated 5 out of 5 stars

Excellent service

Excellent service from all the guys in Grapevine. Communication regarding appointments was great and feedback was always forthcoming a day or so later.
It was a pleasure doing business with Grapevine and I would definitely recommend their services to anyone thinking of moving.

November 25, 2025
Unprompted review
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Reply from Grapevine Estate Agents

Hi Julia. We were pleased to get the sale over the line for you

Rated 5 out of 5 stars

We have bough, sold and let with Grapevine

We have bought, let and sold via Grapevine and couldnt say better things about the team. They often went above and beyond to help us, were always fair, honest and transparent in their interactions with us. If you are looking to buy, sell or let your property - you cant go wrong with Grapevine.

October 31, 2025
Unprompted review
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Reply from Grapevine Estate Agents

Thanks Pia, you were great as a buyer, great as landlord and great as a buyer

Rated 5 out of 5 stars

Scott is a very professional state agent

We have sold and bought properties in Wokingham with Grapevine and Scott has done a brilliant job at both. He found us a reliable and serious buyer within 2 weeks and his communication was always clear through out the whole property chain process.
We are not planning to buy or sell any time soon but if we do, Grapevine would be on our top of the list to work with.

November 20, 2025
Unprompted review
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Reply from Grapevine Estate Agents

Hi Toni, thanks so much for your lovely review, hope you are all settled in to your new home!

Rated 5 out of 5 stars

Great communication and facilitation

I would like to thank Scott and his team for helping work through the challenges of our move. The regular updates and prompt responses to questions, helped make something as complex as moving house a little bit easier.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent personal service from Scott and Grapevine.

Scott was recommended to us by a trusted friend, and we are very happy that we chose Scott to help us sell our house. He definitely knew what he was doing, and following his plan our house was sold very quickly.
Everyone at Grapevine were friendly and helpful, and helped us through those more stressful moments.
I would recommend Grapevine and Scott Marlin to anyone.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

My experience of selling my property…

My experience of selling my property with Grapevine Estate Agents was extremely positive. Scott Marlin dealt with the sale in a very efficient and professional way, he kept me fully informed in all the steps through to the completion of the sale, I would not hesitate to recommend him.
Many thanks
Eileen French

November 19, 2025
Unprompted review
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Reply from Grapevine Estate Agents

Thanks so much Eileen for your lovely review, it was a pleasure dealing with you and wish you the best for the future!

Rated 5 out of 5 stars

Great communication

The team at Grapevine are friendly and helpful. Great communication.

October 20, 2025
Unprompted review
Grapevine Estate Agents logo

Reply from Grapevine Estate Agents

This review makes us happy

Rated 5 out of 5 stars

First Class Service Received

From the first visit to value our property right through to the completion of our sale, we could not have been more impressed with Scott and his team at Grapevine. I wouldn't hesitate in recommending them to others who are looking to sell their property. Thank you.

October 13, 2025
Unprompted review
Grapevine Estate Agents logo

Reply from Grapevine Estate Agents

Thank you for taking the time to leave such a kind review. I am very pleased to hear that you were happy with the service provided. If I can assist with anything else going forward, please feel free to get in touch.

Rated 5 out of 5 stars

Fantastic Experience with Grapevine!

Scott was amazing from the very start — he gave an honest valuation and kept up great communication throughout the entire viewing process. I’d tried a couple of other agents before without much success, so it was such a relief when the team at Grapevine got us an offer! We’ve now completed and couldn’t be happier. I’d highly recommend Scott and the Grapevine team to anyone looking to sell their home.

October 8, 2025
Unprompted review
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Reply from Grapevine Estate Agents

Hi Matt, thanks so much for your positive review! We are all so happy your family have successfully made your next move, im sure you'll be extremely happy there!

Rated 5 out of 5 stars

Impressed customer, once again

Having both sold and bought houses now through Grapevine, I can firmly say I wouldn't use any other agent. Adam and Oliver are reliable, reassuring and honest, and the other team members I have encountered, Holly and Haydon, are also extremely helpful. I have always found Grapevine to be very on the ball, clearly very experienced and highly communicative between vendors/buyers and solicitors which takes such a huge pressure out of the stresses of buying/selling your home. Thanks once again Grapevine, I'm so happy that the house I chose to buy was being sold through you - you've been faultless.

October 8, 2025
Unprompted review
Grapevine Estate Agents logo

Reply from Grapevine Estate Agents

Thank you for your wonderful review. It was a pleasure to work with you.

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