Grapevine Estate Agents Reviews 

346
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and friendly, often going above and beyond to assist. Many highlight the excellent service, describing it as efficient, smooth, and stress-free, significantly easing property transactions. Reviewers frequently commend the clear, timely, and proactive communication, ensuring they are well-informed and supported throughout the process. People consistently highlight the team's professionalism and dedication, noting their ability to handle complex situations and provide reliable advice. Many customers express strong recommendations, indicating they would readily use the company's services again for future property needs. This reflects a highly positive and trustworthy experience for most users.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising the team for their professionalism,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency of... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scott was amazing from the very start — he gave an honest valuation and kept up great communication throughout the entire viewing process. I’d tried a couple of other agents before without much succes... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Grapevine highly enough! Oliver and Adam were brilliant throughout. Their advice was always honest and helpful. We had some challenges with the house we were buying and were concern... See more

Company replied

Rated 5 out of 5 stars

We have bought, let and sold via Grapevine and couldnt say better things about the team. They often went above and beyond to help us, were always fair, honest and transparent in their interactions wit... See more

Company replied

Rated 5 out of 5 stars

Scott was recommended to us by a trusted friend, and we are very happy that we chose Scott to help us sell our house. He definitely knew what he was doing, and following his plan our house was sold... See more


Company details

  1. Real Estate Agents

Written by the company

At Grapevine, we bring a fresh, stylish, and artistic approach to marketing your property. Directors Oliver Bush, Adam Shaw, and Scott Marlin offer clients a personal, face-to-face service with creative marketing, all while providing good value for money. They promise to personally handle all aspects of selling or letting your property from start to finish. Adam, Oliver, and Scott have a combined experience of over 60 years in the estate agency business, covering the Greater Reading area. For the past 18 years, Adam and Oliver have focused primarily on Twyford and the surrounding Berkshire villages, while Scott has specialized in Reading and its surrounding areas for 25 years. Our extensive expertise in such a large area means that no matter where you are within approximately 10 miles of Reading, we can comprehensively assist you. Grapevine believes in offering fair fees, which include FREE professional photography as standard for all properties, giving clients an affordable alternative when selling or letting their property. Grapevine is also a member of the Property Ombudsman Scheme, adhering to a code of practice for Residential Sales and Lettings.


Contact info

4.9

Excellent

TrustScore 5 out of 5

346 reviews

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No recent history of asking for reviews

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4.9

All reviews

(346)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Dream downsize

From first viewing to handover of keys on move in day we had the proactive can do team on the job, making the purchase work.
All the team in the Twyford office did the work between buyers and seller to move the purchase happen, and did the haggling!

Well done.rgds pete.s

December 16, 2022
Unprompted review
Grapevine Estate Agents logo

Reply from Grapevine Estate Agents

Thanks Pete.

You were also great to deal with

Rated 5 out of 5 stars

Sale of property

Great team of people to deal with, always kept me informed as to progress of the sale of my property. Up beat & always pleased to help. No issue to small to deal with. I would recommend Grapevine.

December 19, 2022
Unprompted review
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Reply from Grapevine Estate Agents

Thanks Melanie.

Rated 5 out of 5 stars

We can recommend Grapevine unreservedly

Grapevine managed the sale of our house and we found them to be professional and friendly with good local knowledge. The main reason we would recommend them, however, is how proactive and responsive they are if your sale does not go smoothly. When our buyer chain fell through they went straight to work and found us a new buyer in short time to ensure that we did not lose the house we were buying.

September 29, 2022
Unprompted review
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Reply from Grapevine Estate Agents

Many thanks for this Nicolas

Rated 5 out of 5 stars

Adam and Oliver kept me well informed…

Adam and Oliver kept me well informed at all times with regard to my sale. A good professional service and I have no hesitation in recommending them.
Tim S

February 12, 2023
Unprompted review
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Reply from Grapevine Estate Agents

Thanks Tim we are pleased you were happy with the service

Rated 5 out of 5 stars

Great local estate agents.

Very good local knowledge. Invaluable advice. Very efficient, helpful and supportive with viewings. The entire team were very friendly, keeping in touch regularly and reporting immediately on developments as they happened. Proactive with buyers, solicitors and removals people. Went out of their way to make everything progress as smoothly as possible.

December 15, 2022
Unprompted review
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Reply from Grapevine Estate Agents

Great 5 star review

Rated 5 out of 5 stars

Highly recommended

Grapevine at Twyford are highly recommended. We purchased our house through their agency, we will be using them for resale or lease at a later date with no hesitation.

January 16, 2023
Unprompted review
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Reply from Grapevine Estate Agents

Hi Mark. You were also a great buyer

Rated 5 out of 5 stars

Very happy with the service from Grapevine

Very happy with the service from Oliver, Adam, Holly and Sally in handling the purchase of our house. Thoroughly professional and friendly throughout, not to mention calm and understanding as we hit the inevitable bumps in the process! Since completion they've also been a great help in connecting us with local trades (we're new to the area). I would definitely recommend Grapevine for any sale or purchase and know who we'll be using should we move on again in future.

December 1, 2022
Unprompted review
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Reply from Grapevine Estate Agents

Thanks for the 5 star review Andy

Rated 5 out of 5 stars

Fabulous experience

The Grapevine team were an absolute pleasure to deal with and a breath of fresh air in the estate agency world! Would highly recommend.

October 12, 2022
Unprompted review
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Reply from Grapevine Estate Agents

Wow what a great review

Rated 5 out of 5 stars

Helpful and professional team

Quick to get my property onto the market. Lots of interested buyers. Sold quickly. Helpful and professional team from start to finish.

June 18, 2022
Unprompted review
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Reply from Grapevine Estate Agents

Thanks Anne. We really appreciate you taking the time to do this

Rated 5 out of 5 stars

We wouldn't have got the move done without them

We've relied on Ollie and Adam at Grapevine for a couple of our moves now. They couldn't be more helpful. Our most recent move, a relocation, was problematic up and down the chain. Grapevine kept things moving when no one else seemed to, and, as we neared exchange, kept the pressure on. These guys know the market inside out, are fair to deal with, professional and go the extra mile. The best estate agent in Berkshire by a country mile.

August 9, 2022
Unprompted review
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Reply from Grapevine Estate Agents

Hi Steven. Thanks for taking the time to do this

Rated 5 out of 5 stars

Highly recommend Grapevine

Highly recommend Grapevine from the start Holly showed us around absolute pleasure to talk too and extremely professional. Oliver and Adam throughout the whole process have kept us informed at all times. The communication from here couldn't be any better and would recommend to friends and family in the future. Thank you!

July 20, 2022
Unprompted review
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Reply from Grapevine Estate Agents

Thanks Ben. We hope you and your brother are settled in your home

Rated 5 out of 5 stars

We worked with Grapevine over an…

We worked with Grapevine over an eighteen month period to sell our house. As we decided when to go on the market and what was best for us. The whole team are always supportive, professional and organised! Would highly recommend.

August 16, 2022
Unprompted review
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Reply from Grapevine Estate Agents

Thanks Clare

Rated 5 out of 5 stars

Grapevine sold my house in 2022

Grapevine sold my house in 2022. They were excellent. They produced outstanding photos, floorplan and a comprehensive description very quickly. They managed the viewing process efficiently and filtered viewings appropriately. They negotiated effectively with the buyer to agree purchase price. They managed the sale completion by speaking to my, and the sellers solicitors every week and kept everyone informed. Thanks guys. Good job!

August 30, 2022
Unprompted review
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Reply from Grapevine Estate Agents

Hi Andy thanks for providing us a 5 star review

Rated 5 out of 5 stars

The one to choose

Read previous reviews about Grapevine Estate Agents
and was not disappointed.
Excellent customer service from the whole team.
Realistic valuation with feedback during the whole process.
Would thoroughly recommend.

July 21, 2022
Unprompted review
Grapevine Estate Agents logo

Reply from Grapevine Estate Agents

Thanks Keith. Hopefully someone reads your review

Rated 5 out of 5 stars

I would highly recommend anyone looking…

I would highly recommend anyone looking a to purchase a house to speak with Oli and his team. There knowledge and understanding of the local area is second to none. Plus there professionalism and just being generally nice people made them a pleasure to work with. Thanks Grapevine

July 20, 2022
Unprompted review
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Reply from Grapevine Estate Agents

Thanks for your kind words Oscar

Rated 5 out of 5 stars

I have had excellent service from Grapevine Estate Agents, Twyford

I have had excellent service from Grapevine including finding a tenant for my rental property. The whole team are extremely professional with outstanding local knowledge but they are also very friendly and approachable. They couldn't have been more helpful and held my hand all the way. I would thoroughly recommend them.

May 5, 2022
Unprompted review
Rated 5 out of 5 stars

I would wholeheartedly recommend…

I would wholeheartedly recommend Grapevine to any seller, buyer, landlord or tenant. The team are friendly, knowledgeable in their field and local area, and will always make time to help going above and beyond across what can be a very stressful process,

May 3, 2022
Unprompted review
Grapevine Estate Agents logo

Reply from Grapevine Estate Agents

Thanks Claire

Rated 5 out of 5 stars

Really professional and great experience

It was really great experience working with Grapevine. They kept us informed at all stages of the purchase and demonstrated similar passion that we had for our new home. We really appreciate Grapevine’s professionalism and making the experience as less stressful as possible.

April 23, 2022
Unprompted review
Grapevine Estate Agents logo

Reply from Grapevine Estate Agents

Amazing 5 star review to receive

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