I ordered the coffee bean advent calendar for my husband for Christmas but am shocked to have received it already, 12 weeks before advent. I always thought you were meant to use coffee beans as close... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We have enjoyed the advent calendar for the past two years and look forward to opening up each day in December this year. The design looks more interesting than previous years. I docked a star as we t... See more
Company replied
Delivery quick and perfect. I have had the Iced Oat Caffè Latte cans and the decaf Pods before, knew what I was getting, they are great and a regular purchase. The only new purchase was the Li... See more
Company replied
I love buying my coffee pods from Grind because the company is working hard to be responsible for the environment with it's recycling pods. The quality of the coffee is also very important and the pri... See more
Company details
Information provided by various external sources
Grind at Home is the retail extension of London cult coffee and restaurant brand, Grind. Bringing quality coffee products straight to your door in sustainable packaging.
Grind - Shoreditch, London
Written by the company
- Grind at Home.
- Bringing our quality coffee to your door in compostable Nespresso-compatible coffee pods. Everything from the box they come in, right down to the paper lids on each pod is fully-compostable and completely organic.
- Letter-box friendly.
- We're committed to creating less packaging and waste form our products, with letter-box friendly refills, you can keep your Grind pink tin and fill it up with Nespresso-compatible pods, whole bean or ground coffee refill packs.
Contact info
8-10 New North Place, EC2A 4JA, London, United Kingdom
- 020 3019 1806
- hello@grind.co.uk
- www.grind.co.uk
4.1
Great
13K reviews
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Great service
First time I’ve ever ordered direct, really fast and efficient service. Parcel arrived in perfect condition, thank you.
September 17, 2026
The ground coffee advent calendar…
The ground coffee advent calendar arrived quickly and looks gorgeous. Love the design and reusability of the box. Obviously haven’t tried the coffee just yet but have high hopes as everything Grind produces is fab.
September 16, 2026
got the 100 pods variety pack
got the 100 pods variety pack - rlly rlly good flavours for the office coffee - love it - and tastes like barista coffee!
September 17, 2026
Straight forward ordering and good…
Straight forward ordering and good communication about despatch
September 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Grind
Hi Paul, thanks for leaving us your review - so glad to hear you're enjoying your Grind coffee! ☕️ ✨
Very early dispatch
I ordered the coffee bean advent calendar for my husband for Christmas but am shocked to have received it already, 12 weeks before advent. I always thought you were meant to use coffee beans as close to roasting as possible so this worries me that the coffee won’t taste as good as it should if it had been fresh. I was expecting the calendar to be on pre order ready to dispatch just before advent starts. I hope I am wrong and it will be ok
September 7, 2026
Reply from Grind
Hi Karen, thanks for leaving us your review - although we're sorry if you were expecting your Grind Advent Calendar a little closer to Christmas!
We completely understand your concern around the freshness of the coffees in the Advent Calendar, especially when roast date is such an important part of enjoying speciality coffee.
The good news is that each coffee is packed to keep it tasting as fresh as possible until you’re ready to enjoy it throughout December.
For the best experience, we’d recommend keeping your calendar somewhere cool and dry, away from direct sunlight and heat.
Better than perfect coffee from a…
Better than perfect coffee from a better than perfect coffee supplier ...
September 14, 2026
Very fast znd efficient service
September 14, 2026
Difficult website; difficult staff.
I thought that Grind would be my go-to web based coffee & took out a bean subscription. This worked ok for a while until I tried to add a bag of ground. This proved impossible & ended up with me inadvertently taking out a number of new subscriptions. The net result being that I ended up with 3 kg of ground within 3days. No help from Grind; no admissions & no returns. No joy & no more of them.
September 14, 2026
Reply from Grind
Hi John, thanks for taking the time to leave a review and we're sorry to hear about the frustrating experience you had with your subscription and the accidental orders - that's definitely not the experience we want any of our customers to have! I can see our customer experience team explained our policy regarding returns, but I want to assure you that your feedback regarding the website has been shared internally too!
Amazingly prompt
I was amazed to place an order on Sunday, receive a response on Monday morning, and receive the parcel on Tuesday!
Even if the coffee hadn't been the excellent quality expected, I would have been delighted!
September 13, 2026
We love the Grind Advent Calendar and…
We love the Grind Advent Calendar and order one every year. Beautifully boxed and presented and an excellent design. Specialist,festive coffee pods for each day make it a special time! Love it!
September 5, 2026
My Grind
My parcel has just arrived and I love it
What a great idea fir an advent calendar
Thank you
September 12, 2026
Reply from Grind
Thank you so much! We’re so glad you love the Advent Calendar - hope you enjoy every day in December! ☕️✨
Lovely coffee
Really nice tasting coffee and very fast delivery and good value. The ethical and sustainable focus is also something I have been looking for. I am converted!
September 12, 2026
Reply from Grind
We’re so glad you’re enjoying the coffee and that our ethical and sustainable focus resonates with you too ☕️
thoroughly enjoyable
Arrived in good time, great coffee throughly enjoy and would order again
September 6, 2026
Reply from Grind
Thanks so much for the lovely review! We’re so glad you’re enjoying the coffee and hope to see you back for more soon ☕️🩷
Great tasting and easy delivery
Great tasting and easy delivery. I have a good collection of tins which are very handy!
September 10, 2026
I bought this as a gift so have no idea…
I bought this as a gift so have no idea yet how it good or bad it is, but I can comment on the swiftness of the despatch and packaging both of which were excellent.
September 10, 2026
Great service with easy ordering and…
Great service with easy ordering and swift delivery
Great tasting coffee
September 3, 2026
Great Customer Service
I accidentally ordered ground coffee rather than whole bean. A mistake that I realised seconds after I made it. This was so gutting, but with a newborn baby & a lack of sleep mistakes can happen. I emailed Grind quickly asking for their help to swap it over before dispatch, not holding much hope… but they did! What a great company that actually cares about its customers. Thank you grind!
September 10, 2026
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