Guild EnergyReviews 

Rebecca has been very helpful and followed up on every question I had/have! She is still dealing with an ongoing issue for me and I have every confidence that this will be resolved satisfactorily.

The quotes process and information and support from them up until now has been very professional and quick. Leading us to sign up via them. Yet to see their support once our energy contract starts. John has been very supportive!

Friendly and helpful and always available for advice

Really helpful and not pushy. Good rates and excellent service

What another fantastic result from John Galvin. Having looked into our Gas Account found that EON had neglected us as a new customer and not made the transfer at the correct contract end date and completely ignored my emails. Thanks very much John for helping us to prove them wrong Amazing Result.

TO RESPOND TO GUILDS RESPONSE: Absoltue lies that I didn’t want you to carry out my renewal. I have an email from John Hartley from back in May confirming the contract was completed and found out 2 days ago that this wasn’t true, he had lied about it. Your complaints team has already been in touch and accepted full responsibility. This company are not to be trusted.

ORIGINAL POST:Contract was never completed by this company although I was reassured everything was dealt with. Leaving me on a high out of contract price for 7 months. This company are relentless with regards to making contact they put you under a lot of pressure and I can only assume each employee works from commisson.

Excellent service, very helpful, quick response, would recommend......

Chris was very helpful throughout the whole process.

Very good customer service with great explnation

Very helpful, supportive and patient staff (Rohit and Steve) - and a brilliant price for my gas and electric!

John Galvin gave it to me plain and simple with no industry jargon, he is an absolute superstar, I've never met anyone as proactive and forward looking in this industry.
He scours contracts incredibly deep, looking into every corner of the small print to make sure you get the best deal!
Just when you think he's given you all he's got, he goes in one more time a bit deeper and gives you that little bit more.
An absolute pleasure to deal with.

Stephen Cavanagh is genuinely interested in helping business save money on their energy bills, and if he is typical of the caliber of the staff employed by Guild Energy I would have no hesitation in recommending them to anyone. Stephen worked really hard to secure the Charity a refund of almost £10,000 on overpaid bills. He worked out that we were being massively overcharged for our usage as well as paying too much VAT and a Climate Change Levy, which he then helped us to recoup. Stephen is a man of integrity, he does what he says. He is knowledgeable and helpful and works tirelessly on behalf of his customers.

John Galvin was just the person I needed to speak to -I was fed up with sales people taking up my time with inaccurate quotes. John helped me through forward buying and then just took control over the whole process so I could get on with end of year accounts. Im so glad I chose this company and any companies that call and try to better the price ??? I tell them yes I got an awesome price but I always buy the person first.

Excellent Service? Check!
Professional? Check!
Good Communication? Check!
Understood our requirements? Check!
Went above and beyond to exceed expectation? Check, Check, Check!

Ashley Donaldson ticked all our boxes when it came to winning our business and achieving the best deal for us! Her perseverance and dedication to get us exactly what we wanted and needed from an energy consultant, and pairing us up with the most ideal supplier, has shown that she is truly aligned with Guild Energy's values, and that we have selected the right energy consultant for our large, multi-site account.

We greatly look forward to working more with Ashley and Guild Energy and strongly believe this will allow us to achieve our energy saving targets!

Thanks!

Early days, but Rebecca has been patient, offered good prices and given no-nonsense information and answers. If it continues like this then energy supply and prices has just got crossed off the list of things to take up my time! Thank you.

I feel very fortunate to have found Rebecca Beglin at Guild Energy (actually, she found me!).

I get a high number of cold calls from extremely pushy energy consultants, which puts me off straight away. You will not experience this from Rebecca at all.
I have now been working closely with her over the past 12 months, not only to help me obtain the most competetive rates, but to help me with issues I have had with exisiting suppliers that I was locked in with. All this despite the fact that I had not yet entered into ANY contracts through her!

I cant speak highly enough of Rebecca, she is professional, reliable and honest.
I am pleased to say that I have today signed into a fantastic deal that Rebecca has procured for me.

Keep up the good work Rebecca and thank you!

We have renewed our energy suppliers with Craig McVeigh for the last 2 years. He has taken the stress out of renewing, as everything is done for you, and manages to offer the best prices. We have had a problem with our metre, Craig has help to resolve the issue despite this not being a part of the service. The after sales service is excellent.

I can't rate John high enough he's approachable and takes time to explain everything. I don't normally deal with utility bills as I find it all a pain trying to talk to suppliers etc but this has been so easy, if we've got a problem we've contacted John and he resolves any matters promptly. Keep up the good work John!

Fantastic Service!!
Big thank you to Guild Energy and Craig McVeigh for helping us with our massive savings on our accounts!
What is normally a stressful job, there was no stress or worries involved as Craig had it all in hand. Craig kept us updated with progress through switching companies.
Would 100% recommend!