Guild EnergyReviews 

143
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Sent my gas renewal to Craig and Kyran and they came back to us within 24 hours with a huge saving on my current supplier. All done efficiently and wrapped up in a couple of days. Recommended!

Rated 5 out of 5 stars

Hannah has renewed all my energy contracts for many years, I would never use any other broker. In recent years she has saved me ££££'s by renewing contracts in time to avoid the huge increase in pri... See more

Rated 5 out of 5 stars

Helpful and professional from start to finish. We've used Guild Energy for many years for multiple properties. Guild not only do the shopping around and present clear findings but provide us with ma... See more

Rated 5 out of 5 stars

John Galvin gave it to me plain and simple with no industry jargon, he is an absolute superstar, I've never met anyone as proactive and forward looking in this industry. He scours contracts incred... See more

Company details

  1. Consultant

Information provided by various external sources

We are masters of our craft and want to share our knowledge of the Utility (Electricity, Gas & Water) markets and negotiate the best utilities package for your business. Call 01772365365


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(143)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Rebecca,

I was contacted by Rebecca Beglin regarding our Electricity contract. I found her to be extremely polite, courteous and professional in her conduct and was always a pleasure talking to her. I was very impressed with her work ethics and have no doubt, she has got qualities which are rear to find in workforce now a days. In my opinion she is a credit to Guild Energy.
Thank You Rebecca, keep up the good work you are doing and you are a shining star at Guild Energy.

June 1, 2018
Unprompted review
Rated 5 out of 5 stars

Our service with Rebecca Beglin at Guild Energy

We were served by Rebecca Beglin at Guild Energy and could not fault her service in any way. From start to finish she was polite and helpful in every way possible - she managed to save our company £2000 in total and brought it to our attention how we were getting ripped off by someone else. Her delightful attitude and work ethic was refreshing to hear as not many people the industry are. She made the process so easy to understand and put through we would recommend her to anyone. Guild energy are lucky to have her as an employee. - Sarah from Coco Boutique

May 30, 2018
Unprompted review
Rated 5 out of 5 stars

John Galvin from Guild Energy is my…

John Galvin from Guild Energy is my wonderful contact In all my years of buying Gas and Electricity I have never come across an honest salesman as I have with John, a true gent who does as he says and generally looks after you truly well, he does also makes sure you are aware of all detail of hidden charges whatever meter you may have and generally puts your mind at ease to know that he will complete the necessary work going forward too.
I currently buy for 3 branch's and I am very happy to be looked after by John from Guild Energy ;o))
Mrs J Steer

April 19, 2018
Unprompted review
Rated 5 out of 5 stars

A number of companies contact us when…

A number of companies contact us when the contract with our energy provider is nearing the end . However when Mitch Smith from Guild Energy called me I immediately focused. The warmth of his voice, his seemingly honest and caring nature made me interested in what he had to say. After many questions about my invoices from British Gas he clearly explained the new favourable terms. He lead me to believe that he was always for us if we had any questions to ask and in fact he has proved himself admirably. I wish Mitch all the best for the future. He deserves to do well. He is special from Carole Maynard

March 26, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Guild Energy and our contact John Galvin have been absolutely brilliant with our company(Joinery) and achieved us the best prices on both gas & electric. Any queries or new requests and John deals with them straight away, always with a suitable outcome and he always keeps in contact. I would definitely recommend this company for both businesses and individuals.

March 26, 2018
Unprompted review
Rated 5 out of 5 stars

Age UK Hammersmith & Fulham

I have found my experience with this company to be very positive. Always willing to help and have listened to the needs of our organisation. Were able to get some great price to fix our energy bills.

March 23, 2018
Unprompted review
Rated 4 out of 5 stars

Very helpful and attentive

Very helpful and attentive. Persistent, without being annoying, when it is difficult to reach me. Good prices and follow ups after each contract change.

March 22, 2018
Unprompted review
Rated 5 out of 5 stars

Fab service

Cannot fault the service in anyway, very helpful. Took all the stress out of me having to get quotes etc myself, they do all the hard work and got me an excellent deal.

I had a problem with one of the suppliers and Craig McVeigh dealt with it quickly and effectively.

Thank you very much

March 21, 2018
Unprompted review
Rated 5 out of 5 stars

Thank you Stephen Cavanagh

Thank you Stephen Cavanagh

Polite, friendly and efficient service, updating us every step of the way, made our switch over very easy. Definitely recommend Guild Energy.

March 21, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service

Stephen was my consultant who was very help full and informative our quotation was hassle free .i would recommend this company very highly

March 19, 2018
Unprompted review
Rated 5 out of 5 stars

Thank you Stephen Cavanagh

To be honest I haven't had good experiences before but Stephen Cavanagh has made this one a very good experience. It's hard to catch me whilst at work as I see to customers while I'm here and I don't always have time for telephone conversation but Stephen worked with me. Look forward to working with this company and Stephen in the future.

March 19, 2018
Unprompted review
Rated 5 out of 5 stars

We have been dealing with Des Harris…

We have been dealing with Des Harris for over 3 months now and cannot fault his service. He is reliable in that he always answers our queries quickly and efficiently. He has a kind manner and nothing is too much trouble. He provides excellent attention to detail and is a complete pleasure to do business with.

March 15, 2018
Unprompted review
Rated 5 out of 5 stars

Top marks to Mitch Smith @ Guild Energy

I was contacted by Mitch Smith regarding our energy contracts and at the time we were about to move premises so asked him to phone me back a couple of months later. He was not pushy from us to sign up with Guild Energy and he arranged all our contracts with different energy companies to get the best rates and even after more than six months is still sorting out one of our new building for the gas supply.
No messing about for ourselves he sorts it to the best of his ability which is what I needed due to not having knowledge of gas and electricity consumptions.
Would recommend this company everytime. Well done Mitch.

March 14, 2018
Unprompted review
Rated 5 out of 5 stars

Professional, friendly, and effective...what a refreshing change.

Our experiences with utility agencies and providers have never been good, which is why we can't thank Guild Energy highly enough, and in particular our Accounts Manager, Scott Geyer. We had a really tricky gas meter situation and needed a new commercial gas account setting up with a suitable provider, and Scott sorted out everything perfectly. It wasn't an easy process because of the complexities involved, but Scott hand-held us through the process, was always friendly and supportive and, most importantly, he got the job done and completed properly.

March 14, 2018
Unprompted review
Rated 5 out of 5 stars

Completely Satisfied

I am happy to say that Ashley Donaldson was extremely helpful and totally professional in dealing with our energy renewal process. In fact, she went out of her way to make sure we were happy and got the deal we wanted in spite of other brokers/companies trying to interfere.
I have no hesitation in recommending her to anyone.

March 14, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look