GWE Southern LTD Reviews 

153
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Due to the incredibly warm weather we decided to request a survey and quote from GWE for an air conditioning installation. GWE had previously installed our boiler so we had no hesitation in asking th... See more

Rated 5 out of 5 stars

For what I expected to be a daunting experience having my boiler replaced! I have had the best experience 😊 professionalism, kindness, care, cleanliness and a super clean efficient job from GWE. Than... See more

Rated 5 out of 5 stars

New boiler installation. Got an estimate online and then arranged an engineer to come to price up properly. Prices beat the other online quotes we received. We arranged an install date, rang up with s... See more

Rated 5 out of 5 stars

Heating & HW system broke down. Offered out of hours call out the same day or booked bussiness hours appointment. As I wanted additional work and weather was warm chose an appointment 2... See more

Company details

  1. Gas Installation Service
  2. Energy Equipment and Solutions
  3. Heating Contractor
  4. Plumber

Written by the company

GWE are an independent, Southbourne-based plumbing, heating and renewables company that operates efficiently, personably and with complete transparency. £7500 BUS grants are available through GWE on all Air Source Heat Pump installations, please contact us for more information. (Free EPC checks and surveys are provided). We can also supply and install air source heat pumps and boilers on finance. Whether it’s an easy payment plan, or buy now and pay later, we offer a range of affordable payment options to suit your budget. Here at GWE, we understand that heating and plumbing emergencies often happen at inconvenient times, therefore we offer a 24/7 emergency call out service (details on our website). Plus, we install new boilers as quickly as possible and around your schedule, often within 24 hours when needed. We're gas safe registered, Worcester accredited and MCS accredited, demonstrating we always meet the highest standards. Our pricing is extremely competitive and we offer a range of finance options. Please visit our website for full info on our services and prices. We look forward to hearing from you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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4.8

All reviews

(153)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Polite and knowledgeable engineer that resolved heating issues plus a gas certificate and repair of combi boiler. A happy customer here with me. Well done GWE Ltd.

June 2, 2019
Unprompted review
Rated 5 out of 5 stars

Outside tap

GWE carried out an excellent job in fitting our outside tap. Being a hot and cold mixer tap it was a special order. The tap arrived earlier than expected and GWE informed me of it’s arrival and were able to move the fit date forward. Allan who carried out the job worked carefully and efficiently taking no longer than the 3hrs as quoted to do the work. The area was left tidy and clean.

May 31, 2019
Unprompted review
Rated 5 out of 5 stars

New boiler installation

New boiler installation. Got an estimate online and then arranged an engineer to come to price up properly. Prices beat the other online quotes we received. We arranged an install date, rang up with some questions and within 2 weeks had our new boiler installed by Martyn, who was great! (we also had some in depth conversations about game of thrones!). The installation went very well and was finished off very tidy and working great! Very happy! Would definetly recommend. Thankyou very much.

May 15, 2019
Unprompted review
Rated 5 out of 5 stars

Cold water tank replacement…

Cold water tank replacement ......Called out on an emergency, came within 30.minutes,all made safe and repaired with in 2 days as per quote . Great service and lovely people to deal with .Thank you

May 11, 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Prompt, excellent, very professional service throughout from initial contact to completion of work. Would highly recommend!”

April 25, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service provided by GWE - Allan was fantastic!!!

Allan was brilliant. Arrived when he said he would and left our home spotless.
He went above and beyond in every sense with the work he carried out - our boiler made it tricky for him but the way he carried out the work was exceptional!
WE CANNOT PRAISE HIM ENOUGH!!!
Would definitely recommend GWE and Allan to anyone that required Boiler work!

April 13, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service survey to installation.

We give GWE five stars despite some problems during the installation. Firstly the initial survey and quote were professionally carried out. Questions were encouraged and were answered clearly and logically. Further question arising from the other quotes obtained were welcomed and answered.
We requested the condensate pipe to be passed through a cabinate and behind the washing machine. Unfortunately unknown by us and unmarked two water pipes and an electric cable were hidden the plaster. The damage to these was quickly repaired.
At all stages of the installation we were kept informed of progress and consulted on all options and issues.
The flushing process was very thorough.
Three different engineers were involved in the installation each was professional and helpful.
The office staff were friendly, efficient and helpful. We can't think of anything GWE could have done to a higher standard.

April 3, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent job, we highly recommend. Roy

Excellent all the way from the surveyor's visit through to completion of the job. We had an old boiler replaced complete with new flue, 15mm piping replaced with 22mm, flushing and bleeding done, all in the time quoted and all at a reasonable pricei. No complaints whatsoever. We would recommend GWE to anyone requiring a new boiler.

April 2, 2019
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service. Plumbers arrive on time are clean and pleasant. Everything carried out expertly. Would highly recommend their services.

March 28, 2019
Unprompted review
Rated 5 out of 5 stars

5* rate from start to finish.

Nothing was a problem for them. Anytime they needed to turn the power of it was niceAndy or Callum to tell us so my other half could save his game in time. They kept us inform the whole way and after the first night when Andy came back the 2nd day he asked if there were any problems over night.
But most of all what made my partner and I the happiest is the fact they both made a fuss of our dogs and where not phased by them at all.

We would also like to thank MJ and Scott for a quick response and a visit with a quote to getting it all booked in so quickly.

We are both very happy with how everything is and would highly recommend GWE to anyone.

March 22, 2019
Unprompted review
Rated 5 out of 5 stars

New boiler and hot water cylinder install

Successfully completed a new boiler and hot water cylinder install in rapid time. The company is very professional and well organised. The quote was very competitive. The install was professionally done and the team accommodating of household needs (sleeping night staff!). Coped well with a narrow airing cupboard door without the need to remove the frame/tiles. Rubbish was cleared speedily. Senior engineer particularly impressive worker.
I would recommend GWE without hesitation.

March 19, 2019
Unprompted review
Rated 5 out of 5 stars

A very professional outfit.

This was a professional and well executed operation from the moment I contacted the company through their website. The telephone contact with the ladies in the office was clear and gave me confidence. The gentleman who came to do the quote was friendly and knew his job well. The quote was instant and very competitive. They price matched for me to get the best deal. The two lads who did the installation were very good. They used dust sheets, were very polite and have made a perfect installation. I thoroughly recommend this company.

March 8, 2019
Unprompted review
Rated 5 out of 5 stars

boiler repairs

Very pleased with pleasant and very professional staff. Engineer showed us the clearly defective (burnt out) boiler parts to demonstrate why replacements were required. The engineer coordinator was very helpful in scheduling prompt visits. Would thoroughly recommend using this company.

March 4, 2019
Unprompted review

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