GWE Southern LTD Reviews 

153
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Due to the incredibly warm weather we decided to request a survey and quote from GWE for an air conditioning installation. GWE had previously installed our boiler so we had no hesitation in asking th... See more

Rated 5 out of 5 stars

For what I expected to be a daunting experience having my boiler replaced! I have had the best experience 😊 professionalism, kindness, care, cleanliness and a super clean efficient job from GWE. Than... See more

Rated 5 out of 5 stars

New boiler installation. Got an estimate online and then arranged an engineer to come to price up properly. Prices beat the other online quotes we received. We arranged an install date, rang up with s... See more

Rated 5 out of 5 stars

Heating & HW system broke down. Offered out of hours call out the same day or booked bussiness hours appointment. As I wanted additional work and weather was warm chose an appointment 2... See more

Company details

  1. Gas Installation Service
  2. Energy Equipment and Solutions
  3. Heating Contractor
  4. Plumber

Written by the company

GWE are an independent, Southbourne-based plumbing, heating and renewables company that operates efficiently, personably and with complete transparency. £7500 BUS grants are available through GWE on all Air Source Heat Pump installations, please contact us for more information. (Free EPC checks and surveys are provided). We can also supply and install air source heat pumps and boilers on finance. Whether it’s an easy payment plan, or buy now and pay later, we offer a range of affordable payment options to suit your budget. Here at GWE, we understand that heating and plumbing emergencies often happen at inconvenient times, therefore we offer a 24/7 emergency call out service (details on our website). Plus, we install new boilers as quickly as possible and around your schedule, often within 24 hours when needed. We're gas safe registered, Worcester accredited and MCS accredited, demonstrating we always meet the highest standards. Our pricing is extremely competitive and we offer a range of finance options. Please visit our website for full info on our services and prices. We look forward to hearing from you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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4.8

All reviews

(153)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have had excellent service from GWE

We have had excellent service from GWE. They installed our boiler which was carried out efficiently leaving our flat in a clean and tidy state.
They were also most helpful when we had a water leak. They arrived very quickly and were able to identify the problem which was subsequently rectified.

December 21, 2017
Unprompted review
Rated 5 out of 5 stars

Just Absolutely efficiant

Just Absolutely efficiant , professional firm. All plumber are pilite and so efficient. They know exactly what they were doing. Trustworthy , I really recommend this firm. Excellent.

December 21, 2017
Unprompted review
Rated 1 out of 5 stars

Very quick response time but …unhappy

Very quick response time but disappointed with servicr

December 21, 2017
Unprompted review
GWE Southern LTD logo

Reply from GWE Southern LTD

Thanks for the feedback and noting our quick response time- we always try and attend any boiler breakdowns immediately. We were surprised to hear that you weren't happy with the service considering we left you with heating and hot water and didn't receive any further calls following our visit.

Rated 5 out of 5 stars

Top drawer

Friendly, really responsive and accommodating. Workmanship excellent thus far, affordable. Recommend highly.

December 21, 2017
Unprompted review
Rated 5 out of 5 stars

Boiler repair/service

GWE were fantastic from the first call out all the way through to completion of my pump being replaced following it ceasing up. The office were very prompt, polite and efficient and Mark the engineer was very professional and a real credit to the company. I would definitely recommend anyone to use GWE.

December 17, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Reliable, hard working, neat and tidy and completed the work at the quoted price. One of the best companies I have ever used.

December 16, 2017
Unprompted review
Rated 5 out of 5 stars

Annual boiler service

Annual boiler service:
GWE sent an email reminder that the annual service was due and we agreed a convenient day and time for the service to be carried out.
The engineer arrived on time and completed the service in a timely manner, checking the Gas pressure at the Gas meter, cleaning the condensate filter and adjusting the flue gas settings.

December 16, 2017
Unprompted review
Rated 5 out of 5 stars

As a landlady who lives over 100 miles …

As a landlady who lives over 100 miles away fom her property, I need a company who are efficient, trustworthy and reliable. All of these qualities I have found in GWE. In an emergency situation they were brilliant. They attended the property with speed & when they said they would (
always so important)!
The advice I was given was forward thinking & I never felt they were pulling the wool over my eyes. It was full of common sense & the voice of experience!
Added to which GWE staff tidied up after themselves & were courteous to my tenant. Earned their five stars!!

December 15, 2017
Unprompted review
Rated 5 out of 5 stars

Scott and his fantastic team came to …

Scott and his fantastic team came to our rescue after a rogue company tried to increase their quote after removing our boiler, leaving us without hot water and heating during the winter. From start to finish Scott and his team treated us with the utmost courtesy. The installation of our new boiler with exterior pipework to a second floor flat was carried out efficiently with minimal disruption to ourselves, everything was left neat and tidy on a daily basis and GWE’s quote was less expensive than the others. Excellent company, nothing is too much trouble!

December 15, 2017
Unprompted review

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