GWE Southern LTD Reviews 

153
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Due to the incredibly warm weather we decided to request a survey and quote from GWE for an air conditioning installation. GWE had previously installed our boiler so we had no hesitation in asking th... See more

Rated 5 out of 5 stars

For what I expected to be a daunting experience having my boiler replaced! I have had the best experience 😊 professionalism, kindness, care, cleanliness and a super clean efficient job from GWE. Than... See more

Rated 5 out of 5 stars

New boiler installation. Got an estimate online and then arranged an engineer to come to price up properly. Prices beat the other online quotes we received. We arranged an install date, rang up with s... See more

Rated 5 out of 5 stars

Heating & HW system broke down. Offered out of hours call out the same day or booked bussiness hours appointment. As I wanted additional work and weather was warm chose an appointment 2... See more

Company details

  1. Gas Installation Service
  2. Energy Equipment and Solutions
  3. Heating Contractor
  4. Plumber

Written by the company

GWE are an independent, Southbourne-based plumbing, heating and renewables company that operates efficiently, personably and with complete transparency. £7500 BUS grants are available through GWE on all Air Source Heat Pump installations, please contact us for more information. (Free EPC checks and surveys are provided). We can also supply and install air source heat pumps and boilers on finance. Whether it’s an easy payment plan, or buy now and pay later, we offer a range of affordable payment options to suit your budget. Here at GWE, we understand that heating and plumbing emergencies often happen at inconvenient times, therefore we offer a 24/7 emergency call out service (details on our website). Plus, we install new boilers as quickly as possible and around your schedule, often within 24 hours when needed. We're gas safe registered, Worcester accredited and MCS accredited, demonstrating we always meet the highest standards. Our pricing is extremely competitive and we offer a range of finance options. Please visit our website for full info on our services and prices. We look forward to hearing from you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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4.8

All reviews

(153)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

RELIABLE

We always use GWE for boiler maintenance and fitment of new radiators and the service provided as been excellent and very proffesional. Highly recommend and always helpful.

December 15, 2017
Unprompted review
Rated 5 out of 5 stars

Have used GWE on many occasions

I have used GWE on a number of occasions, both at my place of work and at home and have found them to be quick and efficient with all the work caried out. This relates to fault finding and routine maintenance. All staff are polite, well presented and either arrive when then say they will, or give notification of any delay. Cost are as expected of any well organised organisation.

December 15, 2017
Unprompted review
Rated 5 out of 5 stars

Well done GWE!

We needed to replace the entire hot water and central heating system in our home and as it was not a simple job, many plumbers just did not have the knowledge, expertise or the manpower to do it. GWE was recommended to me by a colleague who used them for a similar job and I must say these guys were astounding. Very professional and must say they did an excellent job from start to finish. Well done GWE. Very please and would recommend to anyone who wants a job done by professionals.

December 15, 2017
Unprompted review
Rated 5 out of 5 stars

Had boiler repaired

Had boiler repaired, the valve that was replaced went again a couple of months later and was swapped out free of charge.
Great service.

December 15, 2017
Unprompted review
Rated 5 out of 5 stars

A Proffesional service

I am very happy with the service i recieved from GWE Southern ltd. The office staff corespondance was excellent and helpful, the Engineer who attended was friendly and prompt, Both were very proffesional. I will definately be using GWE Southern ltd again and would recommend them to family and friends.

December 12, 2017
Unprompted review
Rated 5 out of 5 stars

Scott Richmonds team @ GWE are a polite …

Scott Richmonds team @ GWE are a polite and friendly business who identified our heating problems + replaced our faulty boiler for an agreed
fixed price with very little inconvenience !
I would highly recomend them to anyone
Brian Phillips

December 12, 2017
Unprompted review
Rated 5 out of 5 stars

Flooded Bathroom due to leaks

I had a cistern that had blown together with a pump that had also flooded the bathroom. GWE fitted both replacements for me. The workmanship was excellent, together with cleanliness throughout the workspace. I would have complete confidence in recommending GWE to you.

December 11, 2017
Unprompted review
GWE Southern LTD logo

Reply from GWE Southern LTD

Thank you Mrs Stone, we appreciate the feedback.

Rated 5 out of 5 stars

Highly Reccommend GWE

We work in property management, and use GWE for everything from Plumbing issues to heating breakdowns. If we didn't trust them 100% we would not send them to our tenants who are often vulnerable persons.

We use GWE for various reasons, they are always polite, helpful and efficient. Customer Service is always good and they carry out their work in a professional and friendly way.

December 11, 2017
Unprompted review
Rated 5 out of 5 stars

New boiler installation and accounted works.

GWE installed a new boiler in my home due to the failure of my old one. I had brought my house eight month previous after it had been renovated by a local builder. They found on inspection of the pipe work that it left a lot to be desired, and even I could see this. They sorted out my whole system and wrote a report a to what had been done incorrectly by the previous Plummer. They also sorted out my Water Softener, which had been installed by another Plummer but had never been initiated properly. Well done GWE. I have used them since 2011 and have found them to be very reliable, honest and comparable on pricing.

December 10, 2017
Unprompted review
GWE Southern LTD logo

Reply from GWE Southern LTD

Thank you Penny, it's a pleasure doing business with you and please do not hesitate to contact us.

Rated 5 out of 5 stars

Combi boiler installation

I've had GWE on a boiler replacement project. The quotation to start with was very competitive and descriptive. The guys are friendly and considerate and very good professionals.
I'm really satisfied with their work and the general open and fair approach so I do recommend them.

December 10, 2017
Unprompted review
GWE Southern LTD logo

Reply from GWE Southern LTD

Thank you Ana-Maria, your feedback is greatly appreciated.

Rated 5 out of 5 stars

GWE an excellent company.

GWE have completed several jobs in my home. My boiler is serviced on an annual basis and leaking radiators have been repaired. I would recommend this company, they are prompt and extremely knowledgeable and friendly.

December 8, 2017
Unprompted review
GWE Southern LTD logo

Reply from GWE Southern LTD

Thank you Lynne, it's a pleasure doing business with you.

Rated 5 out of 5 stars

GWE are straightforward, supportive and know what they're doing

I have found GWE to be very supportive in sorting out a problem with my boiler warranty and they only charge for what needs doing.

They came out on Boxing night 2016 when my boiler failed, are always pleasant and their charges are reasonable. I have had no hesitation in recommending them to others.

December 8, 2017
Unprompted review
GWE Southern LTD logo

Reply from GWE Southern LTD

Hi John, thank you. We're pleased to have been able to assist on Boxing day and that we have been of service since. Merry Christmas!

Rated 5 out of 5 stars

Boiler / radiator and renovation works.

Boiler / radiator and renovation works.
GWE of Bournemouth have carried out work at my property on two occasions this year. In January they replaced the boiler and a radiator and did an excellent job. Seemless activities with everyone totally professional in their duties. Then in June they returned to rip out two radiators and install new ones and run new pipes. Again, effortlessly carried out the work. I can't praise them enough. Very good

December 8, 2017
Unprompted review
GWE Southern LTD logo

Reply from GWE Southern LTD

Thank you Geoffrey.

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