Hair Products Online Reviews 

226
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Scammers - elderly parents purchase clippers in December 2023 and they stopped charging not long after. The purchase was through Amazon but they are just sending them to these guys who are not respond... See more

Rated 1 out of 5 stars

Awful customer service. Bought clippers and after a month of use, I sent them back as they wouldn’t hold charge. Obviously a mechanical error/fault. They claimed they were fine but dirty, and sent the... See more

Rated 1 out of 5 stars

CON ARTISTS!!!! Bought an item from them. they sent a smaller item. Only when returning it did they turn around and force a refund after me telling them explicitly I wanted an exchange. Now myste... See more

Company replied

Rated 1 out of 5 stars

Bought a pulpriot toner..never used before..i emailed and fb chat to ask what developer i should buy. Email reply was i dont need developer So i used it..nothing happened Then recived a email sayi... See more

Company replied

Company details

  1. Wellness Center

Written by the company

Shop Top Brands for Men and Wome including best selling brand like Wahl, Wella, L'Oréal, Cuccio, Orly, Salon System and much more | Free standard UK delivery, order before 3pm for next day delivery.


Contact info

1.1

Bad

TrustScore 1 out of 5

226 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(226)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good products at good prices

Good products at good prices, with speedy delivery. Very pleased, will definitely use again.

March 28, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thank you for your feedback. Hope to see you shopping again soon.

Rated 5 out of 5 stars

very please with how easy it was to…

very please with how easy it was to make my order and how quick I received my order and free delivery

March 28, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thank you for your feedback. Hope to see you shopping again soon.

Rated 5 out of 5 stars

Great price

Great price, top quality product and a speedy delivery. Need I say more.

March 28, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thank you for your feedback. Hope to see you shopping again soon.

Rated 5 out of 5 stars

Very good service and delivery

Very good service and delivery , the product is excellent value . Many thanks

March 21, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thank you for your feedback. Hope to see you shopping again soon.

Rated 3 out of 5 stars

disappointed in delivery time

Promised e-mail when item was dispatched but did not receive this. Paid for 1-2 day delivery. Took 4 days.

March 21, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Hi Catherine,

Emails are dispatched automatically on dispatch, please check your spam folder as they can sometimes end up in there. In regards to delivery, your parcel was dispatched on time, there were delays in the Royal Mail network which lead to your order being delivered a day later than usual, the service selected is estimated not guaranteed. The only guaranteed service is special delivery.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Excellent service.

March 21, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thank you for your feedback. Hope to see you shopping again soon.

Rated 5 out of 5 stars

Excellent service

Excellent service. Great product, great price, speedy delivery.

March 21, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thank you for your feedback. Hope to see you shopping again soon.

Rated 5 out of 5 stars

Fast delivery and good prices.

Fast delivery via Royal Mail tracked. Good prices too.

March 21, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thank you for your feedback. Hope to see you shopping again soon.

Rated 4 out of 5 stars

I’ve used the product before so I know…

I’ve used the product before so I know it’s very good
It’s advantageous having it in a larger bottle

March 21, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thank you for your feedback. Hope to see you shopping again soon.

Rated 5 out of 5 stars

Thank you hairproducts for very very…

Thank you hairproducts for very very fast shipping the best and very easy website I love it, but only please make your customer service more strong by replying the customer by emails little faster, example last time I orders but my some products was damaged because of poor packaging but no one reply me ,, im still waiting other wise the website is the best with best products

March 17, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Please contact us at info@hairproductsonline.co.uk

Rated 2 out of 5 stars

Damaged on arrival with no internal packaging!

I ordered six bottles of L'Oreal hair mousse they arrived in a box with a 'Handle with care' sticker on the front. Upon opening box I found the bottles had no protective wrapping or padding and subsequently all the bottles were damaged, had broken lids and some were leaking! I would say to this company a bit pointless to put a sticker on the front of box if you are not going to pack the products properly in the first place. I won't be ordering again!

March 14, 2019
Unprompted review
Rated 5 out of 5 stars

Very good service

March 8, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thank you for your feedback. Hope to see you shopping again soon.

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