Halfords in Newhaven were efficient and professional. My MOT and service were carried out quickly, there were no hidden costs or any attempt to have me agree to get work completed that was not deemed... See more
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My car was booked in for a service and MOT, which I had booked and paid for online. Upon arrival I was advised when the car was expected to be available for collection. I was contacted by phone later... See more
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Staff were uninterested and unhelpful answering basic questions, like how long the work would take. No updates and no answer on the phone after waiting a few hours so we had no idea if to wait or go.... See more
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I booked on-line to have 4 new tyres fitted at my local Halfords, giving almost a weeks notice to ensure getting a time slot to fit in with other appointments. The booking was confirmed by email and... See more
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Company details
- Car Service
- also in
- Auto Air Conditioning Service
- Auto Repair Shop
- Car Inspection Station
- Car Repair and Maintenance
- Tire Shop
About Halfords Autocentres
Written by the company
Halfords Autocentres is a leading garage network with a heritage spanning more than three decades. As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.
Our highly trained technicians can be found at Halfords garages nationwide. We carry out MOTs, car servicing, repairs, and tyre replacements for over 1 million customers a year, so you can rest assured we have the expertise to take care of your vehicle. What’s more, for your convenience, we offer same day tyre fitting when booking before 1pm in garages and we’ll come to you to fit tyres, batteries, dashcams and more with our mobile fitting service.
We deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions).
You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free and instantly gain access to exclusive offers and discounts or upgrade to premium membership for even further savings.
Our highly trained technicians can be found at Halfords garages nationwide. We carry out MOTs, car servicing, repairs, and tyre replacements for over 1 million customers a year, so you can rest assured we have the expertise to take care of your vehicle. What’s more, for your convenience, we offer same day tyre fitting when booking before 1pm in garages and we’ll come to you to fit tyres, batteries, dashcams and more with our mobile fitting service.
We deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions).
You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free and instantly gain access to exclusive offers and discounts or upgrade to premium membership for even further savings.
Contact info
United Kingdom
- www.halfords.com/mot
3.1
Average
137K reviews
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Reply from Halfords Autocentres
We are pleased to hear that you had such a positive experience and thank you for taking the time to leave your review!
We’ve passed your feedback on to the Garage Manager to share the good news with their team!
Enjoy the rest of your day!
Booked a major service but then they…
Booked a major service but then they tried to upsell me for further routine service items. They also contact me by email and SMS but I can only contact them by phone. Rubbish
September 25, 2026
Unprompted review
Reply from Halfords Autocentres
We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.
To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We look forward to hearing from you.
Grimsby road center Great guys and…
Grimsby road center Great guys and great job diagnosed issue quickly and sorted it
September 24, 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Honesty
Bought a Tom Tom Tom on line got email back saying it was sent to dhl for delivery who contacted me saying it would be delivered 23rd didnt rang halfords got through to india spoke to customer support they contacted dhl who said it would be delivered in 24 it wasnt .dhl waste if time i think its been stolen within dhl . Still not got it
September 23, 2026
Unprompted review
Reply from Halfords Autocentres
We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.
To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We look forward to hearing from you.
Great service
Great service, efficient, reliable, friendly & trustworthy- thank you
September 23, 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
I had a problem with part of the…
I had a problem with part of the underside lining of my car becoming detached. Called in at Halfords Exeter St Plymouth on Monday, appointment given for Wednesday. The car was examined and problem resolved in less than half hour with no charge to me. Problem was explained and very helpful and friendly staff.
September 23, 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Excellent service
Excellent service , helpfull colleagues and all at a reasonable price.
September 23, 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Great help and support.
Great help, feedback and support to explain the issues and what the best option would be.
September 17, 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Had my MOT and tyres at the Leeds…
Had my MOT and tyres at the Leeds Roseville road garage and they were quick, efficient and friendly, everything you’d want from a garage.
September 22, 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Excellent courtesy
Excellent courtesy, efficient service and I was. Pleased with the result.
September 23, 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Great staff very helpful really nice…
Great staff very helpful really nice team
September 9, 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Great team and value for money
Great team, efficient, knowledgeable and professional but kind and thoughtful too. Went above and beyond particularly Lisa
September 23, 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
I arrived for my 0930 appointment to…
I arrived for my 0930 appointment to have a battery fitted to be told my battery hadn't arrived, should arrive in an hour or so. With the benefit of hindsight I should have rebooked for 1530 which was also available and got on with my day. I went home and heard nothing. I phoned at 1200. Still no battery. I had to cancel afternoon appointments as I had no car. At 3pm I was phoned to say the battery had arrived and was now being fitted, Appointments should not be offered if the parts are not available. 6 hours to fit a battery is ubacceptable.
September 24, 2026
Unprompted review
Reply from Halfords Autocentres
We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.
To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We look forward to hearing from you.
Turned up for appointment Stafford Rd…
Turned up for appointment Stafford Rd Croydon to replace 4 tyres. Informed short of staff and could I leave the car with them for the day, I said no. Then said it would take two and a half hours. I said I would leave and claim a refund. Then informed they could do within one and a half hours. Very unimpressed, clearly think customers have nothing to do all day!
September 23, 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to leave us a review. We appreciate all feedback, as it helps us to improve the service we deliver. We understand how disappointing it is that we did not meet our high standards on this occasion and we would love to put things right.
If you would like to discuss this further, please contact us using the following link, including any helpful information like booking reference, email address, etc. This will help us ensure we can resolve your issue quickly: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We hope to hear from you soon.
I took my 2011 nisan note to Halfords…
I took my 2011 nisan note to Halfords auto centre as the boot would not open, over 9 days and 3 visits, first visit they changed the lock, I kept the old lock , I had it tested, it was in good working order, second visit, they changed the genuine microswitch for a cheap rubbish one, mine was working fine, third visit, they found the broken wire, but only crimpt one end, this is the third time Halfords tried to fix the boot not opening, and failed, I had an electrical engineer fix Halfords goof, I got him to put my old lock back in, the boot has worked ever since. Of course Halfords a denying they misdiagnosed the problem, instead of lock, micro switch, wire, it's always, check wire then micro switch then lock. They got it wrong. I have invoice and work sheet for both Monday and Wednesday, not a word to say broken wire fixed. And are still denying it. You can see they are telling you porkies, you can see them blinking faster with a streaght face. So, Halfords, ON U BIKE
July 9, 2026
Unprompted review
Reply from Halfords Autocentres
We are disappointed to hear that this experience fell short of your expectations. We strive to offer an excellent service every time, so we will use this feedback to improve for future. Your satisfaction is important to us, and we’re eager to have the chance to make it right.
To do this, we ask that you contact us using the following link, ensuring you include all details that will assist, e.g. booking reference. This will enable us to work together towards a speedy resolution: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We look forward to hearing from you.
In for two new front tyres
In for two new front tyres. Halfords offered a good price and a convenient appointment time. Staff were courteous and knowledgeable, both on the phone and at the appointment.
September 22, 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Always helpful
Always helpful, friendly manager. Explains everything to me and doesn't try to add on extras.
September 23, 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
They messed us about but a good ending
They failed the MOT on a job we told them about and they agreed to fix. However, they put this right on a second visit so a good ending.
September 18, 2026
Unprompted review
Reply from Halfords Autocentres
We are pleased to hear that you had such a positive experience and thank you for taking the time to leave your review!
We’ve passed your feedback on to the Garage Manager to share the good news with their team!
Enjoy the rest of your day!
MOT Test of vehicle.
On arrival I was made to feel very welcome and was given details of the time I would need to wait.
September 22, 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Good vibes from start to finish
Good vibes from start to finish , booked a full servive and MOT , picked a later drop off time but dropped off early , did the mot first and contacted me with an issue told me it was nothing serious , gave me a cost if i would want it sorting and rectified it after i gave permission so all good , i would reccomend these guys
September 23, 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
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