Handles & Hinges UPVC Maintenance Ltd Reviews 

114
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My Dad had some windows which were 20 years old and the locking mechanisms had broken. He had a couple of companies out to fix them but they couldn't because the parts were no longer available. I stri... See more

Rated 5 out of 5 stars

I needed to replace a window handle and had received a quote for £144. after looking at youtube it seemed like it was an easy job. Handles and Hinges livechat staff were brilliant with helping me to... See more

Rated 5 out of 5 stars

I have just got out of surgery and after a heightened week leading up to it with building works and kids - this company has unexpectedly relieved me of a stress without asking for anything. They email... See more

Rated 5 out of 5 stars

Just a brilliant service, managed to snap the door handle from my bi folds on Sunday afternoon during lockdown, after a major stress found Handles and Hinges online. Found the replacement part, orde... See more

Company details

  1. Door Shop

Information provided by various external sources

Double Glazing Spares and UPVC Replacement Parts for upvc doors & windows such as handles, hinges, locks or mechanisms used for all UPVC maintenance.Call us on 01204 652211


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

114 reviews

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No history of asking for reviews

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4.7

All reviews

(114)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Very fast delivery & well packaged.

Very fast delivery & well packaged.
Also, when I discovered one of the handles was the wrong size, the return and refund was processed very efficiently.
Would certainly purchase from this company again.

October 10, 2021
Unprompted review
Rated 5 out of 5 stars

Great company, well recommended

I don't usually leave reviews but I wanted to call out the excellent service from the team at Handles and Hinges. We'd moved into a new house and all of the window hardware needed to be replaced with something more modern, including the patio door handles, hinges and all 62 of the window handles. Everything was ordered and delivered within a few days with great help from Jackie and the team in the office and through a reputable courier. The website is also very clear with detailed drawings, very helpful if, like me, you don't know what you are looking for.

July 20, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The handy fittings guide allowed me to order the exact parts I needed which arrived a couple of days later. First class, guys, keep it up!

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

Moved into new house and no keys…

Moved into new house and no keys whatsoever for the uPVC windows which were all unlocked, thus invalidating our home insurance and also a risk for the 5 yr olds bedroom. Sent a picture of handle and lock - reply within 24 hrs saying which key I needed. Ordered 12 keys at a very reasonable price and they arrived 2 days later. Keys worked perfectly. Really impressed and big thank you to handlesandhinges.co.Uk. Would definitely recommend if you find yourself in same situation when moving into a new house.

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Ordered a large number of replacement handles for old upvc windows. They arrived the following day and fitted perfectly. Great quality handles and great appearance. Very impressed. Will use company again.

May 14, 2021
Unprompted review
Rated 5 out of 5 stars

Top rating as amazing service

Recently ordered a door handle that every other company said was no longer available, I got one from this company and it was an amazing price as the handle feels of a high quality and fitted perfectly.
The item was sent out really quickly arriving in a few days which was very impressive. Happy to recommend and would happily use them again.

April 11, 2021
Unprompted review
Rated 1 out of 5 stars

Awful service

After making a mistake with my order receiving the wrong size hinges, they didn't then rush or prioritise my corrected order in anyway, instead just put me on the general 'to do' list, as a result I lost 3 days waiting for them and upset my valued customers deadline...

April 10, 2021
Unprompted review
Rated 5 out of 5 stars

Can't fault at all

Can't fault at all. Took pictures of the handles on a Saturday afternoon, they came back first thing Monday with the correct key needed. Ordered Monday afternoon got the key on Wednesday

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I am so impressed with this company. We recently bought a place and found that the bedroom windows were locked shut with no key for it. I sent a photo in to Handles and Hinges of the window lock and they sent me the exact key that I needed for a very reasonable price. I was a bit sceptical as to whether it would actually fit but it worked a treat and now we can actually open the windows which don't look like they had been opened in a very long time. I would definitely recommend to anyone in a similar position.

March 8, 2021
Unprompted review
Rated 1 out of 5 stars

Don't waste your time with this company

Totally useless to deal with, rude and shipping times are a absolute Joke.

paid the max £6.99 for courier service on Friday at 1145 am . Emailed on the weekend to ask where my parcel was.
On Monday at 11am told shipping would take place this afternoon??
when I questioned this was told " were not amazon!! and a rude email.
I questioned why offer a fast shipping service but then not bother to post for almost 4 days and told " was ordered to late Friday?? 1145 am too late to ship..... ??
we don't work weekends.... and obviously don't ship before Monday afternoon??.
Was then told if not happy with shipping times will refund after already waiting 4 days for a job to fix broken windows .

I finally received my order on the Thursday so almost 7 days after ordering and paying the most expensive shipping costs.

Totally useless company to deal with .

February 28, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service. Sent them a picture of our window locks and they responded within half an hour with a link to the correct keys. Would use again!

February 22, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered a replacement set of door handles which arrived promptly. Unfortunately the screws supplied were too short to attach the handle. I rang the company and spoke to a lovely lady who said they could send longer screws the next day at no charge. These arrived as promised. Great quality product and customer service.

February 10, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Sent in a photo of our tilt and turn window lock that we didn't have a key for. Company were able to correctly identify which key fitted and delivery was quick. Would highly recommend!

October 24, 2020
Unprompted review
Rated 5 out of 5 stars

Incredible service

So simple - sent two photos of my window locks by Messenger, a link to the correct key on their website came back to me the same day. Keys mailed the following day and arrived two days later! Perfect!!!

October 14, 2020
Unprompted review
Rated 5 out of 5 stars

Quick and easy

I sent the company a picture of my uPVC handles and they identified the key I needed within 24 hours. I ordered the key for and received my delivery a few days later. I would highly recommend.

October 12, 2020
Unprompted review
Rated 5 out of 5 stars

superb sevice and advice.

After breaking a key in a window lock I couldn't find any other keys that looked like it on the web. After contacting them sent pictures of the key and the lock. They recommended a particular key and I bought two. Arrived today and fits perfectly. Even seem better quality than the one that broke. Would certainly use again.

September 23, 2020
Unprompted review

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