HandyFlowers Reviews 

147
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, most reviewers were let down by their experience overall. Customers frequently report significant issues with delivery, often stating that orders never arrived or were severely delayed. Many also experienced problems with products, noting items received did not match website descriptions or were of poor quality. Reviewers consistently highlight a lack of effective communication, with non-existent phone numbers and unaddressed emails. The website is often described as misleading, with customers feeling deceived by product images and believing they were ordering from a local florist. Some also noted receiving wilted or sparse arrangements that looked cheap and unsuitable as gifts.

What people talk about most

Delivery service

Reviewers highlight negative aspects of delivery service, with many reporting that their orders, particularly... See more

Order

Reviewers express significant dissatisfaction with their orders, frequently citing issues where items arrived... See more

Product

Consumers find product quality to be consistently disappointing, with many reporting that items ordered were... See more

Website

Clients share negative opinions on the website, with many reviewers finding it misleading and not reflective... See more

Customer communications

Customers consistently note negative experiences with contact, frequently reporting that the provided... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolutely fumming with this scammer just wished I'd checked here first Check pics of what i ordered and what was delivered Phone number non exist no communication Trust im not done with... See more

Rated 1 out of 5 stars

Wouldn't touch this company flowers meant to been delivered on 7th Jan 2025 emailed saying could they deliver 8th which i said fine but could I have it delivered in the morning. Still not delivered n... See more

Rated 1 out of 5 stars

I wished inhad read these reviews before ordering. The flowers were meant to be delivered today ie wed 18th feb for a funeral tomorrow morning. They have nit been delivered and i am waiting for a rep... See more

Rated 1 out of 5 stars

Very poor service. I placed a funeral order four days in advance and received confirmation, only to be told later that the item was unavailable. An alternative listed on the website was also suddenly... See more


Company details

  1. Florist
  2. Flower Delivery

Written by the company

There is nothing better in life than being able to celebrate a special occasion with the people you love. Bringing people together and sharing an important event makes us feel connected and loved. At Handy Flowers we are proud to have been a part of many special events for our customers, by delivering the perfect flowers by post. We have expertise in creating bouquets for birthdays, anniversaries, christenings, and even weddings. Our team of florists can create something bespoke for you, using the colours and flowers of your choice. We have also been privileged to create funeral wreaths and tributes too, so even during hard times, we will support you in showing your love in the most powerful and respectful way. View our selection of flowers for inspiration and ideas for your special day. Feel free to call us on 020 3409 3030 and we will be more than happy to help you out.


Contact info

1.1

Bad

TrustScore 1 out of 5

147 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.1

All reviews

(147)

37 reviews in the last 12 months

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Rated 1 out of 5 stars

We cannot stress enough Do Not Use This…

We cannot stress enough Do Not Use This Company. Our order for funeral flowers was not delivered. We received an email to say they would arrive a day late. We telephoned to say this would not be acceptable as the funeral would be over and asked for a refund. We were told to send an email and they would get back to us. They have not answered our emails not returned any phone messages. We are left without any flowers or our money back. We can only assume this company is just taking money from those suffering from grief and stress.

April 7, 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful centrepieces and flower wall

I work for the Meetings Industry Association and Handy Flowers was one of our sponsors. They create 25 beautiful centrepieces for our tables and provided us with a flower wall, which was a huge hit with all of our guests. They did a fantastic job, not just on the day, but in the lead up to the event too. I would recommend them to anyone.

October 19, 2017
Unprompted review
Rated 5 out of 5 stars

London Fashion Week

We have collaborated with Handy Flowers for one of our recent catwalk shows for London Fashion Week. They are extremely creative & professional. Their flower wall was the highlight of the evening. The room & entrance were covered in flowers which their professionals took time to arrange themselves.

We highly recommend them!

London Ethnic team.

October 17, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service. Order #820

I used Handy Flowers for an event that held over 1,000 people and took a number of months to organise. Handy Flowers were absolutely excellent throughout the entire process. They were incredibly patient with the various enquiries I had and produced an excellent product which was even better than the photo I provided them with. I will be using handy flowers for my wedding and will be recommending them to anyone who requires a florist.



Thanks again for the amazing wreaths and for the excellent service I received.

Layla

October 16, 2017
Unprompted review

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