The help I received made a stressful day better. Cant thank him enough for taking yhe time to reassure me
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Always helpful when needed to phone and answer any queries etc. Would recommend if anybody found themselves financially stuck thinking there was no way out. Just over 1 year left of our IVA’s and it... See more
Company replied
I've spoken with Mikael D on numerous of times. He's clear and accurate. He's definitely not one of your typical customers services people where you can tell they are reading from a script and sounds... See more
Company replied
From start to finish I found Hanover really easy to talk to & deal with. Today Ryan Ramjhan has been really helpful & advised me what will happen going forward in relation to my IVA now being comp... See more
Company replied
Company details
Contact info
Canal Road, WA14 1TF, Timperley, United Kingdom
- 0161 905 4764
- customerservices@hanoverinsolvency.co.uk
- www.hanoverinsolvency.co.uk
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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A great pleasure and experience…
A great pleasure and experience speaking to Nawshaba Pooloo, she patiently explained and resolved the issues on my IVA. She is an asset to your company. Keep it up your good work👏
December 23, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
I had a few questions to ask as my IVA…
I had a few questions to ask as my IVA finishes in 6 months time . I had the great pleasure of speaking with Mikeal D . He was very professional from the start , made me feel at ease , it’s a lot of worry off my mind . He’s a TOP Class member of Hanover . Thank you for all your Help Mikeal . 😊
December 18, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Always support you in every way they…
Always support you in every way they can, never let you get into trouble with your debts. Service always polite
December 17, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Ryan Ramjhan at Hanover a credit to the company
From start to finish I found Hanover really easy to talk to & deal with.
Today Ryan Ramjhan has been really helpful & advised me what will happen going forward in relation to my IVA now being complete. He took the time to make sure I understood the process & congratulated me on now being debt free.
I can now move on with my life with a weight off my shoulders!
December 11, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Emma Mcallister was really helpfull
Emma Mcallister was really helpfull
This morning when I called with my problem she put my mind. At ease straight away Thanks Emma
December 9, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
The best Insolvency company
Hi I spoke with Ridhawaan, today 5-12-2024, he is an excellent customer service advisor, he helped me to look into a problem with my iva which ended 2 years ago.
I couldn't be more satisfied with his help.
December 5, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Customers service support
Today I just phoned Hanover and asked about my payment plan when is ending and Farhana Dilmohamed explained me that it was the final payment made and she wrote email with confirmation because I was asking for the letter and She was very nice and polite.
Thanks Farhana for your support.
December 3, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Problem solved
Had a problem which needed sorting and I liaised with Emma who was extremely helpful and matter was resolved
December 3, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Had a very nice chat with agent today …
Had a very nice chat with agent today she answered all my questions to my satisfaction. I believe agent in question is an asset to your business..
November 29, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Aaisha was very helpful and responded…
Aaisha was very helpful and responded to my questions in a prompt and courteous manner. Grateful for your excellent customer service,especially given the circunstances.
November 29, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Liam was very helpful polite and worked…
Liam was very helpful polite and worked quickly in regard to my enquiry.
November 28, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
A painful situation made easier
Jacqui McKinnon was so handy in helping me today. After being called and then being put through to several different departments I finally got to Jacqui. She completely understood what I was saying and was professional in dealing with my situation as quickly as possible. Thank you for making a painful process that bit easier
November 28, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Reliable and good quality
Great customer Service Advisor and prompt response.
Unfortunately I did not have the advisor name on the invitation for feedback but she was brilliantly that morning, Friday 22nd November.
Clear and considered and really enjoyed my conversation with her. Clear instructions and clear expectations set.
Thank you for help and fantastic care!
November 22, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Hi one again THANK YOU
Hi
My experience with Hanover this morning was nothing short of fantastic
The professional experienced member of staff couldn’t have been more friendly listening to my situation giving me so much helpful advice
She made me feel relaxed in a anxious moment for me
I cannot give her enough credit praise and respect
An absolute credit to the company
Thank you so so much for your kind help
Ian Paterson.
November 22, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Spoke to David very polite delt with my…
Spoke to David very polite delt with my change of card quickly
November 19, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
I had good experience with the customer…
I had good experience with the customer service, which is Aisha. She was a lovely lady. She explained everything to me accordingly which I really understand. She wasn’t in a hurry. Thanks so much Aisha.
November 19, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
I made a call regarding a email I…
I made a call regarding a email I received stating that I had missed a payment....but infact I have paid it as its on my bank statement. First guy I spoke to was helpful but for some reason my emails back to him with my bank statement were being queued and nobody was receiving the emails.
I phoned again and spoke to someone else and they said unfortunately they need to see my bank statement....but I explained that it won't go through...I have adhd and autism and things like this stress me out causing anxiety. I have since sent my bank statement using my work email address but have not had any response. I have a feeling I will be phoning again to try and sort this out.
November 15, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
After full and final being accepted I…
After full and final being accepted I spoke with Aaisha who was very helpful and advised me on next steps. Very friendly and helpful. A great representative to have working for the company
November 15, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
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