The help I received made a stressful day better. Cant thank him enough for taking yhe time to reassure me
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Always helpful when needed to phone and answer any queries etc. Would recommend if anybody found themselves financially stuck thinking there was no way out. Just over 1 year left of our IVA’s and it... See more
Company replied
I've spoken with Mikael D on numerous of times. He's clear and accurate. He's definitely not one of your typical customers services people where you can tell they are reading from a script and sounds... See more
Company replied
From start to finish I found Hanover really easy to talk to & deal with. Today Ryan Ramjhan has been really helpful & advised me what will happen going forward in relation to my IVA now being comp... See more
Company replied
Company details
Contact info
Canal Road, WA14 1TF, Timperley, United Kingdom
- 0161 905 4764
- customerservices@hanoverinsolvency.co.uk
- www.hanoverinsolvency.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very understanding with a recent…
Very understanding with a recent bereavement Tracy keavy

Reply from HANOVER INSOLVENCY LIMITED
Great experience
David was super understanding and helpful. Credit to the team. Really happy with the communication, thank you for your help. 100% better since taken over.

Reply from HANOVER INSOLVENCY LIMITED
Great experience with this company &…
Great experience with this company & very friendly & polite over the phone. Would highly recommend.

Reply from HANOVER INSOLVENCY LIMITED
The help I always receive from here is so valuable but today was extremely great as I am struggling to talk due to surgery so thank you so much Jacqui I didn't have to do much talking and my problem w
The help I received from Jacqui

Reply from HANOVER INSOLVENCY LIMITED
A joy to her work with
I’ve come up with a few financial problems over the years and these guys have always been more than helpful always understanding and very forthcoming with solutions. I’m over the moon to be working with these guys and appreciate all of the freedom financially they have given me.

Reply from HANOVER INSOLVENCY LIMITED
Very helpful and understanding
Very helpful and understanding. And very polite

Reply from HANOVER INSOLVENCY LIMITED
Very positive phone call with Mikeal
Very positive phone call with Mikeal, even congratulating me for finishing my IVA which did put a smile on my face. :)

Reply from HANOVER INSOLVENCY LIMITED
Always super helpful,can't recall her…
Always super helpful,can't recall her name but she was very attentive and explained everything really well.solved my issue really quickly.always feel listened too.

Reply from HANOVER INSOLVENCY LIMITED
Customer service
The advisor I spoke with, Liam Miller, was so helpful and very pleasantly mannered. He dealt with my problem courteously and professionally.

Reply from HANOVER INSOLVENCY LIMITED
Great service today from Mikeal quick…
Great service today from Mikeal quick and efficient and was very helpful to me in what I needed!

Reply from HANOVER INSOLVENCY LIMITED
I received excellent service from…
I received excellent service from Mikeal he is very polite, friendly also very clear and easy to understand the way he explained things. Thank you so much .

Reply from HANOVER INSOLVENCY LIMITED
It was dealt with fast and…
It was dealt with fast and professionally

Reply from HANOVER INSOLVENCY LIMITED
Wonderful Emma
Wonderful Emma was so lovely. Thank you. All sorted.

Reply from HANOVER INSOLVENCY LIMITED
Very respectful and very very patient, thank you Ryan
Ryan Ramjhan was very helpful and informative, staying respectful and very very patient with me at the same time, I am very grateful for that , especially that I am autistic and this kind of conversation happens to be very challenging for me when i need to explain myself somehow. Thank you Ryan !

Reply from HANOVER INSOLVENCY LIMITED
Best thing I have ever done
Best thing I have ever done. My debts are paid and I’m free of anymore payments after 5 long years.
Phoning today to make my final payment and speaking with Stephen Lewis everything was sorted quickly and efficiently and I have completed the IVA. I can finally be able to say I am financially free! Thank you Stephen for your help.

Reply from HANOVER INSOLVENCY LIMITED
Very good service
Hi - the lady I spoke to was Aaisha - easy to talk to - very kind and very helpful - gave me some good news - didn’t mind the wait while checking my details - very thorough and knew what what to do when asking questions - no pauses between any questions I had - very good service - thank you

Reply from HANOVER INSOLVENCY LIMITED
I talked to a loverly and professional…
I talked to a loverly and professional lady today called Aaisha all my questions were answered so I could understand what to do in going forward

Reply from HANOVER INSOLVENCY LIMITED
Ryan was very helpful and dealt with my…
Ryan was very helpful and dealt with my query very quickly and efficiently.
Thank you

Reply from HANOVER INSOLVENCY LIMITED
Had an issues with my iva been changed…
Had an issues with my iva been changed to yourself and due to email not working I wasn't aware of the change which resulted in a bill this issue was dealt in friendly and quick manner

Reply from HANOVER INSOLVENCY LIMITED
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