Purchased a nice piece of jewelry from Harfi through Wolf and Badger; it was quickly sent to me in Canada. Unfortunately, there were issues with the piece when I attempted to first wear it some month... See more
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Thankyou Harfi for my beautiful hammam towel. I love the design, quality,feel and versatility of your product. I get many admiring comments from people wherever I use it. I am travelling around Sout... See more
Company replied
My necklace was even more beautiful than the online picture. I absolutely loved it, and I’ll soon order the earrings as well. The quality is fantastic, and the packaging is stunning. The pieces thems... See more
Great little find - love the philosophy and website content. Great personal touch too, with a handwritten card placed inside my parcel. Unfortunately, on this occasion had to return the lovely Ber... See more
Company replied
Company details
Written by the company
Sophelia is a UK-based jewellery brand built around the bonds between the people we love. Our name brings together the names of our founder’s two daughters, and it reflects what we believe: that small, thoughtful gestures mean the most. Our collections of birthstone, zodiac, evil eye and initial pieces are chosen for their symbolism, so that each gift carries a meaning of its own. Every design is made to feel timeless rather than tied to a trend, and every order arrives in luxury packaging, ready to give. We are a small team and we care about getting every detail right. If there is ever anything we can improve, we would love to hear from you.
Contact info
74 Saxon Court, N1C4AN, London, United Kingdom
- 07846681529
- chris.walker@harfi.co.uk
- www.harfi.co.uk
4.3
Excellent
160 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing!
Great experience with Harif! I ordered the Hoa basket, Ela Hammam towel and the 3 for 2 deal on the argan oil. Came very promptly and in eco-friendly packaging which I was pleased about. All the products are great quality. Have been using the argan oil every day and the basket was so nice I ordered another one for my mum! Will definitely be shopping with Harfi again!
July 25, 2020
Unprompted review
Reply from Sophelia
Dear Sophie,
Thank you so much take the time to give us your lovely feedback!
We are really happy to know that you are enjoying your Harfi purchases and making good use of them! Thank you so much for the kind words and support. We look forward to seeing you again soon :)
Best wishes,
The Harfi Team
Very quick service and beautiful…
Very quick service and beautiful products thank you
July 23, 2020
Unprompted review
Reply from Sophelia
Hi Sophie,
Thank you so much for taking the time to give us your positive feedback.
We are really glad to know that you are happy with your Harfi products and that they arrived promptly. Please let us know what we could improve next time to improve your experience even more to bring it to 5 stars :)
Best wishes,
The Harfi Team
Omya earrings
My wife loves her new Omya earrings. She says the stone is such a pretty colour
July 17, 2020
Unprompted review
Reply from Sophelia
Hi John!
Thank you so much for taking the time to leave us a 5 star review!
It really means a lot to us to know your wife loves her new Omya earrings and we are very grateful for the support,
Best wishes,
The Harfi Team
I love the ring I ordered from Harfi
I love the ring I ordered from Harfi, it is really pretty and looks much more expensive than it was. Not only that but the delivery was so much quicker than I expected which was great. I will undoubtedly be ordering again from this company.
July 17, 2020
Unprompted review
Reply from Sophelia
Hi Victoria,
Thank you so much for taking the time to give us a 5 star review!
We are so happy to hear the Harini ring arrived quickly and you are pleased with the purchase. We look forward to seeing you again in the future :-)
Best wishes,
The Harfi Team
It arrived really quickly and the ring…
It arrived really quickly and the ring itself looks lovely and feels of good quality. Thank you
July 16, 2020
Unprompted review
Reply from Sophelia
Hi Leil!
Thank you so much for taking the time to give us a 5 star review!
It is great to hear the Shanaya ring arrived quickly and you love it as much as we do :-)
Best wishes,
The Harfi Team
Love the Hammam Towels
Love the Hammam Towels
My mum ordered 2 and they were so lovely I ordered 3 straight away. A quick delivery , lovely material and they have already been put to good use.
July 16, 2020
Unprompted review
Reply from Sophelia
Hi Joanna!
Thank you so much for taking the time to give us a 5 star review!
It is lovely to hear that you and your Mum are enjoying the hammam towels and putting them to good use!
Best wishes,
The Harfi Team
Fabulous beautiful baskets
Fabulous beautiful baskets, thank you very much. Great speedy service and lovely note telling me where the basket originates.
June 26, 2020
Unprompted review
Reply from Sophelia
Hi Jane,
Thank you so much for taking the time to give us a 5 star review!
We are happy to know you are happy with the baskets and enjoyed hearing about their origins :-)
Best wishes,
The Harfi Team
Fantastic purchase
This product is beautiful and the hand written note is a lovely touch. Thank you
June 19, 2020
Unprompted review
Reply from Sophelia
Hi Sarah!
Thank you so much for taking the time to leave us a 5 star review!
It is lovely to hear you love the Sofia bag as much as we do :-)
Best wishes,
The Harfi Team
Mask replacement
I had to wait and then the masks were very small... I understood the situation was tricky due to lock down... but I wrote to them and now I have 3 wonderful masks! I’m very happy* thanks*
Rebecca
June 19, 2020
Unprompted review
Reply from Sophelia
Hi Rebecca!
Thank you so much for taking the time to leave us a 5 star review!
Glad to know that we were able to resolve the situation and you got the masks you want :)
Best wishes,
The Harfi Team
Reply from Sophelia
Hello Idey!
Thank you so much for taking the time to give us a 5 star review :)
Really happy to hear that your order arrived quickly and that you are enjoying your purchase!
Best wishes,
The Harfi Team
Reply from Sophelia
Hello!
Thank you so much for taking the time to give us a 5 star review!
It is great to hear you love the earrings as much as we do :)
Best wishes,
The Harfi Team
Extra Service
Delivered on time and gift wrapped at no extra cost.
Great product.
May 28, 2020
Unprompted review
Reply from Sophelia
Hi Paul!
Thank you so much for taking the time to give us a nice review!
It means a lot to us - we are really glad to hear you are happy with your purchase and it arrived promptly :)
Best wishes,
The Harfi Team
My order arrived promptly and with a…
My order arrived promptly and with a lovely hand written thank you note. The bag,ring and earrings were great quality and I would recommend ordering from this website .
May 24, 2020
Unprompted review
Reply from Sophelia
Hi Mrs Steele!
Thank you so much for taking the time to give us your 5 star feedback!
It means a lot to us and our artisans to know that you are enjoying your purchases and we are very grateful for your recommendation!
Best wishes,
The Harfi Team
Beautiful earings came super quick…
Beautiful earings came super quick after ordering
May 23, 2020
Unprompted review
Reply from Sophelia
Hi Clair,
Thank you so much for taking the time to give us a 5 star review!
We are really glad to hear the earrings arrived quickly and you are happy with your purchase :)
Best wishes,
The Harfi Team
This company is excellent
This company is excellent. I have ordered the Argan oil twice now and am completely satisfied with both the product and the service. Many thanks.
May 21, 2020
Unprompted review
Reply from Sophelia
Hi Caroline,
Thank you so much for taking the time to give us a 5 star review!
It means a lot to us and our artisans to know that you are happy with your Argan Oil :-)
Best wishes,
The Harfi Team
Reply from Sophelia
Hi Mrs C,
Thank you so much for taking the time to leave us your lovely feedback!
It means a lot to us to hear that you were happy with our product and service.
Best wishes,
The Harfi Team
Beautiful ring and delivered very fast…
Beautiful ring and delivered very fast despite the pandemic. Would definitely recommend this company.
May 7, 2020
Unprompted review
Reply from Sophelia
Hi Miss Jones,
Thank you so much for taking the time to leave us a 5 star review!
Really happy to hear it arrived quickly and you are enjoying your new ring :)
Best wishes,
The Harfi Team
Very nice products
Very nice products, delivered very quickly - just blovely!
April 27, 2020
Unprompted review
Reply from Sophelia
Hi Jeff,
Thank you for taking the time to leave us your positive feedback !
It means a lot to us to know that you were happy with our products and service,
Best wishes,
The Harfi Team
Lovely soft blue throw and table…
Lovely soft blue throw and table runner. Excellent service.
April 27, 2020
Unprompted review
Reply from Sophelia
Hi Elizabeth,
Thank you for taking the time to leave us a review!
Great to hear you were happy with our products and service,
Best wishes,
The Harfi Team
Hamaan towel
Really pleased with the product and how quickly it arrived. Lovely present.
March 25, 2020
Unprompted review
Reply from Sophelia
Hi Caroline,
Thank you for taking to leave us such lovely feedback!
So glad to hear you are enjoying your Nisa hammam towel and that you were happy with our service.
Best wishes,
The Harfi Team
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