Harper Macleod LLP Reviews 

225
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and clear communication, making interactions pleasant and informative. Reviewers frequently highlight the exceptional service, noting that the team kept them updated at every stage and explained complex processes clearly. Many people appreciated the efficient handling of their claims, which often resulted in better outcomes than expected and provided peace of mind. The company's prompt response times and supportive approach were also highly valued, making potentially stressful situations much smoother.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and clear... See more

Claim

Clients share positive opinions on claim, with many reviewers highlighting the professionalism and... See more

Response time

Customers consistently note positive experiences with response times, highlighting clear and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Craig has been handling our case for over a year and he has been nothing but the best. Craig has kept us informed about the progress from start to finish, every update was communicated to us w... See more

Company replied

Rated 5 out of 5 stars

Kate and Aileen were fabulous helping with my purchase as a first time buyer in Edinburgh. The vetting process was upfront and very quick even with overseas parties. Aileen was supportive and efficien... See more

Company replied

Rated 5 out of 5 stars

I was unfortunately involved an an accident where the third party was to blame. Ruairidh from the first response team was extremely helpful and informative. My case was then passed to Sean McCarney (s... See more

Company replied

Rated 5 out of 5 stars

I recently used Harper Macleod LLP after a car accident and was very pleased with their service. The team was professional, approachable, and reassuring during a stressful time. They kept me updated... See more

Company replied


Company details

  1. Lawyer

Written by the company

Harper Macleod is a leading independent Scottish law firm with offices in Glasgow, Edinburgh, Inverness, Lerwick and Thurso, offering a full range of commercial and personal legal services across Scotland, the UK and further afield. At Harper Macleod, it's all about you, not us. We put your needs at the heart of everything we do. We believe that your success determines our success and because no two clients are the same to us, we'll work harder than anyone else to understand your needs and objectives. You need problem solvers and advisers, not just lawyers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

225 reviews

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No recent history of asking for reviews

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4.9

All reviews

(225)

87 reviews in the last 12 months

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Rated 5 out of 5 stars

Processed my Claim and was happy with…

Processed my Claim and was happy with all the services and Staff especially Olivia Denheen who kept me informed and went above and beyond my expectations highly recommended

June 3, 2026
Unprompted review
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Reply from Harper Macleod LLP

Hi Mohammed, we’re so pleased to hear that – thank you for letting us know! Your feedback is important to us and always appreciated.

Rated 5 out of 5 stars

Whilst a lengthy process my claim was…

Whilst a lengthy process my claim was resolved professionally and positively by Sean McCarney who was a pleasure to deal with throughout the process. Thanks

June 2, 2026
Unprompted review
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Reply from Harper Macleod LLP

Dear Ross, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

Morgan Landels handled my employment…

Morgan Landels handled my employment settlement and I couldn't be happier with the service. He was professional, efficient and always made things clear throughout the process. Highly recommended!

April 17, 2026
Unprompted review
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Reply from Harper Macleod LLP

Dear Daniel, thank you so much for your feedback – we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to Morgan!

Rated 5 out of 5 stars

Karyn Richmond was extremely helpful

Karyn Richmond was extremely helpful, professional and worked very timeously in all she did for me. I cannot recommend Karyn or Harper Macleod LLP highly enough, nothing was too much trouble.

May 14, 2026
Unprompted review
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Reply from Harper Macleod LLP

Hello, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one.

Rated 5 out of 5 stars

Great FTB experience in Edinburgh

Kate and Aileen were fabulous helping with my purchase as a first time buyer in Edinburgh. The vetting process was upfront and very quick even with overseas parties. Aileen was supportive and efficient when it came to making the offer, and Kate was very helpful later in the process making sure everything was completed in a timely manner. Wouldn’t hesitate to use their services again in the future. Thank you both!

May 8, 2026
Unprompted review
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Reply from Harper Macleod LLP

Dear Margaux, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

FIRST CLASS

Olivia has from the very beginning of the process been very professional with the way she dealt with my case. Always keeping me updated at every stage, and nothing was a bother to her, in answering any and all of my questions. I hope Harper Mcloud realise how much of an asset she is to their company , its a revelation nowadays to have someone that knows and cares about their clients. I would thoroughly recommend her and Harper Mcloud

May 13, 2026
Unprompted review
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Reply from Harper Macleod LLP

Hi Steven, thanks so much for your review! We’re happy to hear that you enjoyed your experience with Harper Macleod. Your feedback means a lot to us.

Rated 5 out of 5 stars

Great service

Great service , kept up to date with everything going on , very pleased with the lawyers involved, done a superb job ..: thanks again

May 8, 2026
Unprompted review
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Reply from Harper Macleod LLP

Dear Sharon, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.

Rated 5 out of 5 stars

Fantastic company

Fantastic company, with great staff, who acted professionally and provided regular updates keeping me informed at all times. Would highly recommend!!

May 11, 2026
Unprompted review
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Reply from Harper Macleod LLP

We’re so pleased to hear that – thank you for letting us know! Your feedback is important to us and always appreciated.

Rated 5 out of 5 stars

We had the personal injury claim and…

We had the personal injury claim and throughout the whole process Ms Karly Ward has been so supportive and helpful moreover she guided us well. Karly Ward is highly efficient and friendly and we got our Claim.

May 6, 2026
Unprompted review
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Reply from Harper Macleod LLP

Dear Zara, thank you so much for your feedback – we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!

Rated 5 out of 5 stars

The Solicitor who dealt with my claim…

The Solicitor who dealt with my claim dealt with this efficiently and in a professional manner. Clear communication, and attention to detail made the entire process far smoother than I had anticipated.

May 7, 2026
Unprompted review
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Reply from Harper Macleod LLP

Dear Marie, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

After being hit by an uninsured driver…

After being hit by an uninsured driver Joe at Harper Macleod was given my claim to deal with. He was very sympathetic towards my situation and did everything in his power to claim as much as possible from the MIB. He kept me updated by email and eventually we came to an agreement with the MIB
I only have good things to say about Joe and the staff at Harper Macleod

April 16, 2026
Unprompted review
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Reply from Harper Macleod LLP

Hi Lynne, thanks so much for your review! We’re happy to hear that you enjoyed your experience with Harper Macleod. Your feedback means a lot to us.

Rated 5 out of 5 stars

Sean McCarney was excellent in handling…

Sean McCarney was excellent in handling my injury and compensation case. He was always quick to respond to any emails or questions I had, which made the whole process much less stressful.

I felt well supported throughout and really appreciated the clear and timely communication. I’d definitely recommend his services.

April 28, 2026
Unprompted review
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Reply from Harper Macleod LLP

Hello Sean, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one.

Rated 5 out of 5 stars

Stuart Cameron , insurance claim

Stuart Cameron has done everthing in his power to help our situation over the recent few months. He has worked with dedication & determination , he is an absolute credit to your company & you guys are very lucky to have him in your employment

April 16, 2026
Unprompted review
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Reply from Harper Macleod LLP

Hello Stuart, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one.

Rated 5 out of 5 stars

Car accident

Laura Gallacher was very helpful and talked me through the process and all the steps that I needed to take, due to the car accident.
She kept in contact via email and phone calls and answered all my questions easily.
I would recommend Harper MacLeod.

March 1, 2026
Unprompted review
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Reply from Harper Macleod LLP

We’re so pleased to hear that – thank you for letting us know! Your feedback is important to us and always appreciated.

Rated 5 out of 5 stars

Joe did a first class job from start to…

Joe did a first class job from start to finish when claiming for my injuries after a non fault car crash . He kept me informed throughout the process. I wouldn’t hesitate to recommend this company and would definitely use them again.

July 16, 2025
Unprompted review
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Reply from Harper Macleod LLP

Hi Fiona, thanks so much for your review! We’re happy to hear that you enjoyed your experience with Harper Macleod. Your feedback means a lot to us.

Rated 5 out of 5 stars

I had the most easiest and stress free…

I had the most easiest and stress free experience with this team, they stayed in contact throughout and also answered any questions needing answered. Reassurance was gave all the way to the end. Thank you for your continued support

March 25, 2026
Unprompted review
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Reply from Harper Macleod LLP

Dear Tammy, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.

Rated 5 out of 5 stars

My experience with Harper Macleod…

My experience with Harper Macleod especially Olivia Denheen was nothing short of outstanding. Having had no success with a previous company i was stressed and unsure of any success at all but she looked into my case and spotted immediately the potential case of negligence. She handled my case with utmost professionalism considering the complexity of it at times. Her positive approach throughout and gentle reassuring when at times i was a bit deflated after the trauma I had gone through made me upbeat and confident of a favourable outcome. I received a settlement that exceeded my expectations. I would recommend Harper Macleod in a heartbeat.

March 23, 2026
Unprompted review
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Reply from Harper Macleod LLP

Dear John, thank you so much for your feedback – we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!

Rated 5 out of 5 stars

Very efficient and thorough management

Olivia was very efficient to work with and she explained each step very well and gave me confidence in what she was doing. I'm very grateful that it was her looking after my case.

March 23, 2026
Unprompted review
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Reply from Harper Macleod LLP

Thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

Harper MacLeod for conveyancing sale

I recently used Harper MacLeod for a Conveyancing Sale matter. Will Davidson was the fee earner dealing with the process and he was extremely helpful and pleasant to deal with. Will concluded the sale quickly and efficiently and I was treated in a very professional, kind and courteous manner. Not being in Scotland meant Will had to explain the vagaries of Scottish Conveyancing and he was patient and informative. I fully recommend him.
I can also recommend Estate Agent, Lisa Sturgeon and team who were also very professional and helpful. Lisa dealt with documentation problems, unfortunately caused by the surveyor, very quicky.
Both of the above statements are my personal opinions and I will have no hesitation in using Harper Macleod for any further private client expertise.

March 16, 2026
Unprompted review
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Reply from Harper Macleod LLP

Thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

Fantastic Support from Paige Watson at Harper Macleod LLP

I had a very positive experience with Harper Macleod LLP when they assisted me with my insurance claim following a car accident. The case was handled professionally from beginning to end, and I’m very pleased that the claim was successfully resolved in my favour.

I would especially like to thank Paige Watson, who managed my case throughout. She was extremely helpful, professional, and always kept me informed at every stage of the process. Paige took the time to explain everything clearly and made what could have been a stressful situation much easier to deal with.

Her support and communication were excellent, and I’m very grateful for the assistance I received. I would highly recommend Harper Macleod LLP, and particularly Paige Watson, to anyone needing legal support with an insurance or accident claim.

March 13, 2026
Unprompted review
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Reply from Harper Macleod LLP

We’re so pleased to hear that – thank you for letting us know! Your feedback is important to us and always appreciated.

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