Hastings International Reviews 

Very Unprofessional, Rude. When I was set a move in date, they did not arrange for a cleaning to be done. They don't have any sort of communication with each other and calls me at work and bothers me.

They are very unorganized and I hate working with them.

They will rent you a flat with broken furnitures, broken lights and dog pees and poos on the balcony, they will also ignore your requests for fixing such issues, or they will say they will fix the issues but they never done. Worst experience, cannot believe this is how they treat their customers.

Hastings has managed the let of our apartment for more than a decade now. The client vetting has been commendable; they have dealt with the (few) problems arising; they have dealt professionally with all matters relating to services (tax, gas, electricity, etc); and have (to my knowledge, at least) established good working relations with our tenants. This has all been of great benefit as we live abroad.

Hastings has managed the let of our apartment for more than a decade now. The client vetting has been commendable; they have dealt with the (few) problems arising; they have dealt professionally with all matters relating to services (tax, gas, electricity, etc); and have (to my knowledge, at least) established good working relations with our tenants. This has all been of great benefit as we live abroad.

Hastings International has been my letting agent for the past 2 years. It has been a real pleasure to work with such a professional team. Abel is an incredible agent that has been very helpful, efficient, and responsive throughout everything. I highly recommend working with him! :)

Responsive agents, efficient, competent

Kay is great her ability to stay one step ahead throughout the process, demonstrating a great deal of experience and ability, and always cheerful and courteous. I have no hesitation in recommending Hastings. Kay you are unbeatable. Your customer relationship is the best.

Wonderful agency! They really helpful and quick. The make sure everything goes as comfortable and smooth as possible. Highly recommend!

We have a rental agreement managed by Hastings in the Borough branch. So far they have been very helpful and professional, Kay and Louise are very quick to respond to any issue or questions we have had, e.g. replacing faulty equipment within day, so over all really good feedback to give for the team there.

Thank you Jason and Kai, for being able to negotiate and keep a reasonable price for our extantion of the tenansy agreement at this difficult financial days.

I first started renting through Hastings in 2020, and have always received fantastic service throughout. Kay Kendall has recently been the Renewals Negotiator in charge of the flat I am renting, and she has always been kind, friendly and accommodating in her dealings with me when my lease is up for renewal.

Thank you Kay for your kind demeanour and great service! :)

Kay was amazing, very helpful. Highly recommend.

I have been with Hasting since 2014.

Recently my tenancy was up for renewal. Kay Kendall was the agent in charge of my unit. As usual, she was prompt in the negotiation on my behalf.

Truth be told, I gave her a free hand in the negotiation as I wanted to be considerate to my tenant and give Kay the space to consider my tenant's views.

The end result, Kay delivered beyond my expectations and I believed that it was a win-win situation for my tenant too. :)

Kay along with the rest of the Hastings team have been very helpful throughout the past year with the renting of our apartment as well as with the renewal of our lease!

Thank you!

We have a great experience in the letting department of Hastings International dealing with Kay Kendall (Renewals Negotiator). Kay is very professional and very proactive in market research on current market rental conditions, providing great recommendations on proposed rental during renewal of tenancy. Very happy with the excellent service provided by Kay.

Well.... What can I say? Absolutely fantastic and professional service!
A colleague of mine recommended Hastings to me. I can honestly say, without a shadow of a doubt it was the best decision i made using Hastings, the team works extremely hard. I couldn't have asked for more... Kay kept me up to date throughout the process, and on occasions worked well beyond normal office hours.
I would have no hesitation in recommending Hastings. I can't speak highly enough of them.
Thanks Kay... you do a fantastic job!

Kay hasbeen very helpful over the years I have used Hastings to let my property, she deals with the day to day issues and the renewals expertly

Kay's enthusiasm for her job and her market knowledge are excellent. She listens and understands what is important to us whilst offering knowledgeable advice at the same time. I highly recommend Kay's services; her approach and sincerity will continue to hold Hastings International in good stead.

I would not hesitate to recommend Hastings International, Kay always offers a very professional and friendly service and I was kept up to date throughout the process.

Kay impressed me with the manner in which she handles our requests. There are always going to be communication issues between landlord and tenant when going through a third party but Kay manages to keep on top. Over all a great help and would refer others to Kay in the future.