It is always a pleasure to go in and see the girls to choose a Holiday.There is nothing ever a bother, no question to difficult answers always available.
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Called into Beverly Branch yesterday to finalise holiday. Millie could not have been more helpful. She is always pleasant and eager to get the best possible deal for you. Would also like to mention He... See more
Always happy to. Book at hay the staff are very helpful before the girl set up on there own nothing was to much for them Richard as helped me so much with my solo holiday iv book but all in all every... See more
Immediately I walked through the door of Hayes Newark, Sophie greeted me. Listening to my needs and then my wants efficiently homed in on my holiday, with ease and charm. I booked it there and then, p... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Abbey McNay, WA7, Runcorn, United Kingdom
- 01928237870
4.8
Excellent
145 reviews
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Katie was very helpful and patient in…
Katie was very helpful and patient in finding a holiday for us.
July 2, 2026
It is always a pleasure to go in and…
It is always a pleasure to go in and see the girls to choose a Holiday.There is nothing ever a bother, no question to difficult answers always available.
June 29, 2026
Geraldine was so friendly well informed…
Geraldine was so friendly well informed and very helpful we are so happy with our booking we would definitely be back to book our next holiday thank you so much Geraldine
May 12, 2026
Best holiday experience
We find a holiday, take it to Linda at hayes aycliffe, and she books with no problems at all. Wouldn't go anywhere else
May 1, 2026
East straightforward app
East straightforward app. Happy with everything. I recently had a stroke so find using most apps difficult but found yours to be very simple to use. Thank you.
April 30, 2026
Go out of way to see you get what you…
Go out of way to see you get what you want from your holiday Brandon was a great help
April 19, 2026
I'd like to thank Emily at Hays Travel…Southsea Portsmouth
I'd like to thank Emily at Hays Travel Southsea for her exceptional helpfulness and professionalism when I walked in today to do all the check in process for me all the printing for my forthcoming holiday she was very friendly answering all my questions this is my first cruise so I was a bit apprehensive but I left feeling everything was taken care of I can sit back now relax look forward to my holiday thank you Emily
April 11, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Online chat answered quickly and with a…
Online chat answered quickly and with a real person, Becky found the holiday I enquired about after seeing it in a Hays window
April 9, 2026
Reply from Hays Travel - Abbey McNay
Thank you for the 5 star review and hope you have a fantastic time away!
- Becky
Helpful
Helpful and friendly helped me to find what I was looking for and nothing was too much trouble xx
March 25, 2026
Hays are always a pleasure to deal…
Hays are always a pleasure to deal with. Our holiday was organised efficiently, with relevant information, and humour.
February 28, 2026
Excellent staff
February 12, 2026
Deborah was lovely and so helpful x
February 10, 2026
Very helpful
February 5, 2026
We always use Hays travel and book with…
We always use Hays travel and book with Julia. She is a top notch advisor.
January 31, 2026
Very helpful and polite
Very helpful and polite, went out of their way to sort out our holiday
January 29, 2026
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