Called into Beverly Branch yesterday to finalise holiday. Millie could not have been more helpful. She is always pleasant and eager to get the best possible deal for you. Would also like to mention He... See more
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Always happy to. Book at hay the staff are very helpful before the girl set up on there own nothing was to much for them Richard as helped me so much with my solo holiday iv book but all in all every... See more
We had our holiday to Malta on 11 august I rang hays travel in Runcorn shopping city spoke to Abby for a holiday and got us what we wanted within an hour we are traveling on 17 august one happy family... See more
Immediately I walked through the door of Hayes Newark, Sophie greeted me. Listening to my needs and then my wants efficiently homed in on my holiday, with ease and charm. I booked it there and then, p... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Abbey McNay, WA7, Runcorn, United Kingdom
- 01928237870
4.8
Excellent
151 reviews
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Wonderful Staff
Called into Beverly Branch yesterday to finalise holiday. Millie could not have been more helpful. She is always pleasant and eager to get the best possible deal for you. Would also like to mention Helen for sorting out euros and Hays Card. And of course Sally for making the visit very pleasant. Thanks to all of you
May 20, 2025
Unprompted review
Booking a France and Spain cruise
James made it very easy for me to find the right cruise. And helped me through the booking process. He was great and had a lot of knowledge about the cruises.
May 12, 2025
Amy was very helpful indeed
Amy was very helpful indeed, she asked me a few questions about what things i was looking for in a holiday. And came up with the holiday we have booked. Even better she had stayed there herself which was nice. Very helpful explained everything to me.
April 23, 2025
Second visit and same brilliant service
March 9, 2025
Abbie one of your staff was very…
Abbie one of your staff was very helpful and patient in trying to find our preferred holiday. Nothing was a problem. Thank you.
February 25, 2025
Adviser was very helpful and…
Adviser was very helpful and knowledgeable and found us a really good package offered us options available did all the booking and wasn't pressured into anything.
March 4, 2025
ease of booking
it was so easy to book and the staff were fantastic and super halpful
February 14, 2025
We have booked with hays for many years…
We have booked with hays for many years and get 1st class service Allison Kemp in irvine branch always tells you the truth about the holidays we book so will not go snywhere else THANK YOU HAYS
February 7, 2025
We always use Our local Branch
They always treat you well and have great knowledge of what you want and where to go
January 30, 2025
Very helpfull
Excellent experience. Great to speak to a human being and very helpful with flights and booking of our holiday
January 29, 2025
Staff were very patient &helpful
Staff were very patient &helpful, and followed through with information.
January 30, 2025
The staff are very friendly and helpfu
The staff are very friendly and helpful and make the experience very good
January 10, 2025
Lynda always listens to what I want and…
Lynda always listens to what I want and manages to sort my holidays without any problems.
January 10, 2025
Great prices good service
Everything went easy no hassle and great prices will booked again with Hayes of Lisburn
January 5, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very rude on phone don't want to help…
Very rude on phone don't want to help me at all I ring tell me about email when says Google you can do complaints
December 27, 2024
Unprompted review
Reply from Hays Travel - Abbey McNay
Good Afternoon Lee,
I am sorry to hear of the service you have experienced.
Can you please send a email into online.support@hays-travel.co.uk with further information.
Kind Regards
Kathryn
Very helpful staff
Very helpful and very respectful.and explained everything to me. Very knowledgeable. Lovely staff.
November 6, 2024
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