Called into Beverly Branch yesterday to finalise holiday. Millie could not have been more helpful. She is always pleasant and eager to get the best possible deal for you. Would also like to mention He... See more
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Always happy to. Book at hay the staff are very helpful before the girl set up on there own nothing was to much for them Richard as helped me so much with my solo holiday iv book but all in all every... See more
We had our holiday to Malta on 11 august I rang hays travel in Runcorn shopping city spoke to Abby for a holiday and got us what we wanted within an hour we are traveling on 17 august one happy family... See more
Immediately I walked through the door of Hayes Newark, Sophie greeted me. Listening to my needs and then my wants efficiently homed in on my holiday, with ease and charm. I booked it there and then, p... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Abbey McNay, WA7, Runcorn, United Kingdom
- 01928237870
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Deborah was lovely and so helpful x
Very helpful
We always use Hays travel and book with…
We always use Hays travel and book with Julia. She is a top notch advisor.
Very helpful and polite
Very helpful and polite, went out of their way to sort out our holiday
A holiday booked with charm and ease!!
Immediately I walked through the door of Hayes Newark, Sophie greeted me. Listening to my needs and then my wants efficiently homed in on my holiday, with ease and charm. I booked it there and then, paid and finalised everything. Sophie is a credit to your company.
quick and efficient
First class staff..especially laila.
The staff are excellent very polite and…
The staff are excellent very polite and very helpful and accommodate to the ability to suit your requests and needs with no rushing and no matter how long it takes.
Once again
Once again - excellent customer at Hayes in Gordon Street Glasgow - this time from Sarah - extremely friendly - she found another excellent package for us - booked it & so pleased with our visit there!
All the staff are so helpful
All the staff are so helpful, and we're very good at explaining the information about choices and prices and flights ect so we could pick the best options before we came in to book our holiday.
Very polite very attentive to my needs
Very polite very attentive to my needs. Very professional nothing was to much trouble all staff in Hays Driffield are amazing and a big thank you to Cassie a new member of staff who looked after us.
Great service...travel consultant…
Great service...travel consultant polite and efficient
Took time with us to get the holiday we…
Took time with us to get the holiday we wanted
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