Called into Beverly Branch yesterday to finalise holiday. Millie could not have been more helpful. She is always pleasant and eager to get the best possible deal for you. Would also like to mention He... See more
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See what reviewers are saying
Always happy to. Book at hay the staff are very helpful before the girl set up on there own nothing was to much for them Richard as helped me so much with my solo holiday iv book but all in all every... See more
We had our holiday to Malta on 11 august I rang hays travel in Runcorn shopping city spoke to Abby for a holiday and got us what we wanted within an hour we are traveling on 17 august one happy family... See more
Immediately I walked through the door of Hayes Newark, Sophie greeted me. Listening to my needs and then my wants efficiently homed in on my holiday, with ease and charm. I booked it there and then, p... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Abbey McNay, WA7, Runcorn, United Kingdom
- 01928237870
4.8
Excellent
151 reviews
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Happy customers
We booked at Hays at Christchurch Dorset.
Happy with the service now looking forward to our holiday
May 28, 2024
Great service with Haley very quick and efficient. Will be back to book another holiday
Love hays portadown great holiday shop
May 29, 2024
BRILLIANT
As always the staff are very helpful ,friendly and efficient, this is the fifth time we have booked with Hays Travel we would never use anyone else.
May 16, 2024
The staff are all brilliant in the…
The staff are all brilliant in the thirsk branch won't go any way elce
May 15, 2024
Helpful and professional
May 4, 2024
Always happy to
Always happy to. Book at hay the staff are very helpful before the girl set up on there own nothing was to much for them Richard as helped me so much with my solo holiday iv book but all in all everything is very good hear Wombwell store barnslet
April 30, 2024
Not much to say really except …
Not much to say really except fantastic people very helpfull
April 10, 2024
Unprompted review
The staff were brilliant expecially…
The staff were brilliant expecially Luke, Julie and ???
April 3, 2024
there are very good
April 3, 2024
Always book in Hays Bognor Regis
Always book in Hays Bognor Regis , staff are always very helpful and go the extra mile when booking your holidays
April 2, 2024
Always happy with the service.
Always happy with the service. Always book with Hays. Feel safe and happy with the hoildays that I book with Hays
The service is very good and helpful with hoilday documents that I couldn't understand.
March 15, 2024
Expert advice
Expert advice , the agent was very patient, brilliant service and very friendly.
March 14, 2024
the great service i have always…
the great service i have always received from your outlet at Barnard castle.
March 7, 2024
May use AI-assist with repliesRead more
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Hays Travel unscrupulous company
My wife & I booked our honeymoon before Covid. We were paying it off over a year. We paid £300 deposit. It was A cruise to Nashville & the deep south. During the paying off period covid happened. We were informed that we now needed to be vaccinated or we can't go on the cruise. We said at this particular time we didn't want to be vaccinated & asked for our deposit back so we could book somewhere else that didn't require a vaccination. Hays travel refused to give us our deposit back. Although we didn't need to be vaccinated at the time of booking but changed the rules when we were due to travelling. Surely if the rules change they should offer you a refund or at least a credit. Such a bad unethical company with greed being more important than customer satisfaction. We have been trying for 3 years to get a refund and will continue to pursue it until they do whats morally right. Andrew Matheson
March 24, 2023
Unprompted review
Reply from Hays Travel - Abbey McNay
Good Afternoon Mr Matheson,
Thank you for your feedback, it is greatly appreciated.
I have contacted the branch you booked in so that they can look into this further for you.
Kind Regards,
Dan
Booking with Hays travel
Your agent Imogen was friendly and very helpful a credit to your branch and company.
February 13, 2024
Fantastic staff very helpful 👍
February 15, 2024
Brilliant
They were very helpful went out of their way to get u sorted they were brilliant
February 11, 2024
The friendly people who work there and…
The friendly people who work there and how easy it was booking my holiday thank you
February 8, 2024
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