Called into Beverly Branch yesterday to finalise holiday. Millie could not have been more helpful. She is always pleasant and eager to get the best possible deal for you. Would also like to mention He... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Always happy to. Book at hay the staff are very helpful before the girl set up on there own nothing was to much for them Richard as helped me so much with my solo holiday iv book but all in all every... See more
Immediately I walked through the door of Hayes Newark, Sophie greeted me. Listening to my needs and then my wants efficiently homed in on my holiday, with ease and charm. I booked it there and then, p... See more
Very polite very attentive to my needs. Very professional nothing was to much trouble all staff in Hays Driffield are amazing and a big thank you to Cassie a new member of staff who looked after us.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Abbey McNay, WA7, Runcorn, United Kingdom
- 01928237870
4.8
Excellent
151 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The friendly people who work there and…
The friendly people who work there and how easy it was booking my holiday thank you
February 8, 2024
I just like using Hays travel
I just like using Hays travel , I feel safe with you people I like your friendly staff at. Meadowhall and Crystal peaks Helpful and sociable Thanks 😊
February 4, 2024
Your adviser paid attention to detail
Your adviser paid attention to detail, did not rush us, was very friendly and competent
February 2, 2024
All good
All good. I just had an idea of a trip to Auschwitz.
it was all booked and arranged straight away
February 2, 2024
Staff very helpful with booking
January 19, 2024
They have sent this to the wrong e mail…
They have sent this to the wrong e mail and on my paperwork I'm down as Mr and Marion Kelly is the lead namee
January 13, 2024
Brilliant costumer service very helpful
July 18, 2023
Just popped in for a brochure and ended…
Just popped in for a brochure and ended up with a cruise. Many thanks to Charlie.
December 9, 2023
Booked with Deborah for the third time…
Booked with Deborah for the third time brilliant service very helpful and friendly
December 12, 2023
Unprompted review
Helpful member of staff making booking…
Helpful member of staff making booking travel experience Xmas bight very straightforward
December 1, 2023
Local branch....Lorraine so very…
Local branch....Lorraine so very professional, friendly and helpful, nothing was too much bother......a great ambassador for the company!
November 9, 2023
Friendly staff.Well looked after by…
Friendly staff.Well looked after by young lady in the shop.
November 10, 2023
Very friendly very experienced and made…
Very friendly very experienced and made us feel at ease
November 11, 2023
Hi hays my name is Cathy jones and I…
Hi hays my name is Cathy jones and I would to say a big thank you to you all for your help when ever I come in to see you all you are all so pleasant and polite and very cheerful I can't even say that I have had a bad holiday that is why I love coming to your shop lv from Cathy Jones thank youxx
October 8, 2023
We have been going to this shop 11years Richard and Christine have sorted all the holidays out
We have been going to this shop 11year
November 4, 2023
Good customer service
Very helpful used Lyndsey in September this year and she went above and beyond to help us book our holiday would highly recommend everything went smoothly no hiccups at all
September 21, 2023
Fly/cruise holiday
Called at the time arranged to call me. Pleasant and polite. Knowledgeable of the holiday she was selling to me.
October 23, 2023
Very helpful and informative
September 20, 2023
Very pleasant staff . Helpful with our choice of accommodation
Very pleasant staff .
September 6, 2023
As always wonderful staff that helped…
As always wonderful staff that helped us find the holiday we were looking for
August 9, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.