We always deal with Sasha In the Alnwick branch always so helpful with advice.she has sorted our tickets for our New Zealand trip at Christmas couldn’t ask for better service.such a pleasure to have h... See more
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Sasha was an amazing, knowledgeable sales consultant who know exactly what I was looking for. She went out of her way to find me the best possible deal for my holiday. All I can say is Amazing serv... See more
Company replied
My friends attended the branch directly to book a holiday whilst I was struggling to book mine online with difficulty. At short notice, the Hays staff member agreed to assist, and the whole process wa... See more
Company replied
As always it has been a pleasure to deal with Hays Travel Alnwick. Clare was very helpful and informative regarding my booking and made me feel safe and secure throughout. All the staff in the past... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
60 Bondgate Within, NE66 1JD, Alnwick, United Kingdom
- 01665465026
4.9
Excellent
670 reviews
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We were uncertain of where we wanted to…
We were uncertain of where we wanted to go for our Summer Holiday, we provided a list of where we had not been to Laila at the Alnwick location. She was helpful, patient and very pleasant. Once again for us the Hays organisation advice and assistance was first class
May 5, 2026
Reply from Hays Travel - Alnwick
Thank you so much for your kind words and for booking! I hope you both have the best time in Portugal! - Laila
The same attention to detail that we…
The same attention to detail that we always have from the ladies in Hayes travel Alnwick, hence why we always try and book our holidays through them
May 2, 2026
Reply from Hays Travel - Alnwick
Thank you for the lovely review, hope you have a fantastic time on your cruise!!
Great service from a dedicated member…
Great service from a dedicated member of staff we checked out most of the Spanish islands and eventually settled on a trip to Create, thank you for your patience and help.
May 3, 2026
Reply from Hays Travel - Alnwick
Thank you for the lovely review, it was a pleasure booking your trip :) Laila
Reply from Hays Travel - Alnwick
Thank you for taking the time to leave a 5* review, I am glad we got you sorted :) Laila
Reply from Hays Travel - Alnwick
Thank you so much for your kind words and for booking! I hope you have the best time! - Laila
Ellie was very efficient and handled…
Ellie was very efficient and handled our booking really well. She is an asset to Hays and we shall continue to book our holidays through her.
April 29, 2026
Reply from Hays Travel - Alnwick
Thank you so much for your kind review, its always a pleasure booking your holidays for you.
-Ellie
Reply from Hays Travel - Alnwick
Thank you so much for your kind words and for booking! - Laila
Reply from Hays Travel - Alnwick
Thank you for the lovely review! I hope you have a lovely time away!
As usual very helpful service and…
As usual very helpful service and reassurance of our holiday plans from start to finish..
April 15, 2026
Reply from Hays Travel - Alnwick
Thank you so much for your kind words and for booking! - Laila
Reply from Hays Travel - Alnwick
Thank you for your kind review and thank you for choosing to book with me!
-Ellie.
Reply from Hays Travel - Alnwick
Thank your for your kind words and for booking! I hope you have the best time! - Laila
Laila and her colleagues were most…
Laila and her colleagues were most patient and helpful in helping me find a holiday to suit my needs and wishes.
April 3, 2026
Reply from Hays Travel - Alnwick
Thank you so much for your kind words, so happy we found you the perfect holiday! I hope you have the best time & thank you for booking! - Laila
Friendly & efficient service
There is always a very warm and friendly atmosphere in Hays Alnwick with great staff !
April 5, 2026
Reply from Hays Travel - Alnwick
Thank you for your lovely review we really appreciate it!
-Ellie
Couldn’t do enough just a nice friendly young man Just how helpful the young man was if…
Just how helpful the young man was if there was more to be done he would have done it no bother
April 3, 2026
Reply from Hays Travel - Alnwick
Thank you for the very kind review, we will make sure we pass this on to Nathan.
Sasha
Thank you to Nathan for booking my…
Thank you to Nathan for booking my airport parking to France, lovely to chat to and very efficient 😊
April 1, 2026
Reply from Hays Travel - Alnwick
Thank you for your lovely review Julie, We hope you have a lovely time in France! :)
Hays Alnwick
Hays travel in Alnwick are always very helpful to deal with.We have booked a few holidays in Alnwick and for us it is good to be able to talk to somebody in person rather than booking on the internet.
March 19, 2026
Reply from Hays Travel - Alnwick
Thank you for the lovely review! We hope you have an amazing time away!
Nathan booked everything we wanted and…
Nathan booked everything we wanted and explained what we were getting for our cruise also Diane from the money kiosk was very helpful and setting up the Hays Travel app
March 21, 2026
Reply from Hays Travel - Alnwick
Thank you for your lovely review! i will pass this on to Diane as well. We hope you have a lovely time on your cruise we it comes around :)
Reply from Hays Travel - Alnwick
Thank you for the lovely review, I hope you have a fab cruise when it comes around :)
Excellent travel advisor who got us a…
Excellent travel advisor who got us a good price
March 15, 2026
Reply from Hays Travel - Alnwick
Thank you so much for booking and for your kind words! I hope you both have the best time in Nice! - Laila
Clear communication
Sasha told me my travel options for the flights to Cape Town and advised me about which hotels would be best as regards location and prices.
February 22, 2026
Reply from Hays Travel - Alnwick
Thank you for the lovely review. It's always a pleasure getting your holidays sorted.
Sasha x
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