We were given plenty of hotel options for our preferred holiday location. Airport hotel and parking also booked by Hays- very convenient. Friendly staff at Hays -always willing to help. Emails and pap... See more
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As always, brilliant and thoughtful attention by Joanne. She even coped with the group changing their minds over the holiday destination. On the second attempt, with the holiday changed from Lanzarote... See more
Company replied
Your team in Ashbourne found my short break for me. It was a bit of a challenging spec, but they never wavered in their determination to find the right package for me. It was Elise this time who pulle... See more
Company replied
The staff are always friendly , polite and helpful and we would not want to go anywhere else. They think of all the ways to make our journey an easy one. 18th August 2026 Hays Travel Ashbourne DE6 1... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9 Horse & Jockey Yard, St. John's Street, DE6 1GH, Ashbourne, United Kingdom
- 01335656015
4.9
Excellent
854 reviews
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Reply from Hays Travel - Ashbourne
Thank you for your lovely review and booking with me. Thanks Michelle
Amazing customer service, thank you!
All the staff at Ashbourne Hays are always so helpful and friendly.
Charlotte has helped us plan our big family holiday for next year and she as always, went above and beyond for us.
Thank you so much!
March 27, 2026
Reply from Hays Travel - Ashbourne
Thank you so much for the 5* review Amy , it was a pleasure to book you all and I'm sure you will all have an amazing holiday. Kind regards Charlotte
Reply from Hays Travel - Ashbourne
Thank you for taking the time to leave a 5 star review and thank you for your kind words. It's always lovely to chat to you both when you are in store. Kind regards Joanne
Gran Canaria Break
Extremely easy to review options via Charlotte and to narrow down the search to define all the specifics!
March 25, 2026
Reply from Hays Travel - Ashbourne
Thank you so much for the lovely review. Its always lovely to see you in store. Kind regards Charlotte
Friendly and knowledgeable staff who…
Friendly and knowledgeable staff who make booking a holiday so easy
March 24, 2026
Reply from Hays Travel - Ashbourne
Thank you so much for the 5* review Karen and for your continued support. Its always a pleasure to book your holidays. Speak soon Charlotte
Friendly and efficient as always
Becky got quotes for exactly the package I was looking for and my holiday for next year was booked quickly.
March 22, 2026
Reply from Hays Travel - Ashbourne
Thank you so much for taking the time to leave a 5 star review. I am so glad we managed to get exactly what you wanted and now you have something nice to look forward to! Thank you again for booking with us! Kind regards Becky
We were dealt with by Becky who was…
We were dealt with by Becky who was extremely helpful and found us the perfect hotel and location. We will certainly use Hays again.
March 19, 2026
Reply from Hays Travel - Ashbourne
Thank you for taking the time to leave a lovely review. I am so glad we found the perfect holiday for you. I am sure you will have a lovely time! Speak soon, Becky
Nothing was too much trouble
Nothing was too much trouble. I received prompt response to all my queries and was very satisfied with the quote I received.
March 19, 2026
Reply from Hays Travel - Ashbourne
I appreciate you sharing your positive experience. I am so glad to hear that you were satisfied with our prompt responses and the information provided. Kind regards Charlotte
Fabulous team in the Ashbourne Branch
Fabulous team in the Ashbourne Branch, nothing is to much trouble!!!! Always a quick response, very informative and very competitive prices 5*
March 18, 2026
Reply from Hays Travel - Ashbourne
Thank you so much for the lovely review , its always a pleasure to have you in store and to book your holidays. Thanks again Charlotte
The one to one personal touch ,very…
The one to one personal touch ,very friendly and helpful
March 17, 2026
Reply from Hays Travel - Ashbourne
Thank you for the 5* review , it was lovely to meet you both. Kind regards Charlotte
Excellent in every respect
Excellent in every respect. We are made to feel very welcome given plenty of time for decision making and overall enjoy a very personal service.
March 11, 2026
Reply from Hays Travel - Ashbourne
Thank you so much for your lovely feedback Helen and thank you for booking with me again. It's always nice to see you both when you pop into store. Kind regards Joanne
I went in to get an idea on prices and…
I went in to get an idea on prices and availability for a cruise ! That was all done and printed off for us to look at at home ! I then went in to book the cruise ! Wonderful service yet again ! The staff are always there to discuss your needs ,and various options if needed ! Full of information to get you what you want !I then went back to take out the travel insurance , car parking , and discuss excursions !I would much rather do it face to face instead of by phone or internet ! I think you get a more personal touch - they get to know what you like and don’t like !thanks to you all again !
March 11, 2026
Reply from Hays Travel - Ashbourne
Thank you so much for your lovely feedback and your kind words. It's always a pleasure to see you in store and to chat over your next cruise.
Thank you for booking with me again. Kind regards Joanne
A Team
The team listened to what we wanted and found us numerous options. They were friendly and supported what we were looking for. They enabled us to think outside the box and consider places we hadn’t thought of.
March 4, 2026
Reply from Hays Travel - Ashbourne
We appreciate your feedback and are so glad we could assist you in finding numerous options that suited your preferences and helped you consider new destinations.
Kind regards Charlotte
marvellous
February 26, 2026
Reply from Hays Travel - Ashbourne
Thank you for your feedback and thank you for booking with us again. Kind regards Joanne
Outstanding service
Outstanding service
Hays in Ashbourne & particularly Charlotte understood what we wanted regarding our holidays.. we wouldn't hesitate to recommend.
March 1, 2026
Reply from Hays Travel - Ashbourne
We're happy to hear that you received outstanding service and that we understood your holiday requirements. Thank you for your recommendation; we appreciate your feedback.
Kind regards Charlotte
Reply from Hays Travel - Ashbourne
Thank you for your kind review, always a pleasure booking your holiday! Kind Regards, Elise.
Reply from Hays Travel - Ashbourne
Thank you for your kind review! We hope you have a lovely time away, always a pleasure to see you both! Kind Regards, Elise.
The staff are brilliant so friendly…
The staff are brilliant so friendly knowledgeable caring can't do enough for you
February 25, 2026
Reply from Hays Travel - Ashbourne
Thank you for the lovely review! It is always a pleasure to book your holidays and always so nice to see you both in store. We hope you have a fabulous time on your next getaway! Kind Regards, Elise.
Michelle was very professional and…
Michelle was very professional and friendly and helped us with all aspects of booking our cruise.
March 4, 2026
Reply from Hays Travel - Ashbourne
Thank you for your 5 star review and booking again with me. Thanks Michelle
Excellent as always.
Thank you Michelle for sending the itinerary of the Panama Canal cruise we booked for next year, with flights, hotel and transfers to be arranged through you.
February 22, 2026
Reply from Hays Travel - Ashbourne
Thank you so much for booking with me again and glad we now have your flights and hotel sorted for your cruise. Thank you Michelle
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