Great Service as always from the Ashington branch team! All of them are super friendly and today Sharon booked my holiday for me! I would never go anywhere else to book my holiday!
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Very helpfull warm friendly feeling on entering shop .Rob who was helping us find the hotel of our choice went above and beyond to help us .emailing hotel to request the room we wanted ..all staff in... See more
Company replied
Sue was fantastic. She gave us every option available. So patient. When we made our booking she explained everything, so helpful. Would use Hays Travel again. Thank you Sue.
Company replied
We went in to this branch not knowing where we wanted to go, the only information we gave was that we wanted to fly with Jet2, didn’t want late flights and wanted to go somewhere warm and sunny for... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
36 Station Road, NE63 9UJ, Ashington, United Kingdom
- 01670 815755
4.9
Excellent
1K reviews
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Hays is our go to travel agent, always!
We were greeted by an apprentice, who was friendly and anything she wasn’t sure of she was supported by her colleagues. She booked our flights and parking and was typical of the lovely staff we always meet at Hays.
January 10, 2026
Reply from Hays Travel - Ashington
Margaret thank you for leaving such a kind review on Jamie's service , I will pass it on :) Sharon
Team very helpful
The team were very helpful. They
did all the booking, sorted out the flights and tour recommendations and gave really good advice. We could not be happier.
Will definitely book with Hays Travel again.
January 4, 2026
Reply from Hays Travel - Ashington
Colin , thank you for taking time out to leave such a kind comment on the service you received from Sarah :)
Always a great service from the team in…
Always a great service from the team in Ashington . Sharon booked my trip over the phone very quickly and the confirmation was emailed across soon after . Have a lovely New Year everyone.
January 4, 2026
Reply from Hays Travel - Ashington
Ahh , thank you William for your lovely review on my service :) Happy New Year to you too
JAMIE WAS HELPFUL EFFICIANT AND…
JAMIE WAS HELPFUL EFFICIANT AND BRILLIANT AT HER JOB HASSLE FREE BOOKING WELL DONE
January 4, 2026
Reply from Hays Travel - Ashington
Hi Marlene - thanks so much for leaving such a lovely review, hope you have a brilliant time! :)
Ashington hays is who we always use as…
Ashington hays is who we always use as they go that extra mile to help you get the best deals and destinations and always sort out any problems or amendments
First class service
December 22, 2025
Reply from Hays Travel - Ashington
Thank you for taking the time to write such a positive review of Sue's service. I will pass on your lovely comments when Sue is next in.
Thanks again
Rob
Positive booking experience
Quick response to enquiry and the helpfulness of the agent (Sarah) with our booking!
December 18, 2025
Reply from Hays Travel - Ashington
Thank you for leaving such a positive review on Sarah's service :)
Reply from Hays Travel - Ashington
Pauline , thank you so much for leaving your kind review :)
Very helpful
Sarah was very helpful and chatty not at all in a rush to "flog" us something and get rid of us.
November 22, 2025
Reply from Hays Travel - Ashington
Andy , thank you so much for leaving such a kind review on Sarahs service , I will pass it on :)
Brilliant service from Sarah booking…
Brilliant service from Sarah booking our dream holiday for next year, she went above and beyond to make sure all of our flight times suit.
We are very excited for September 2026 :)
November 20, 2025
Reply from Hays Travel - Ashington
Hi Kyle,
Thank you for taking the time to write such a lovely, positive review of Sarah's service. I will pass on your comments to her when she is back at work.
Thanks
Rob
Great service
November 19, 2025
Reply from Hays Travel - Ashington
Hi Dennis,
Thank you for taking the time to rate my service so highly. I really appreciate it.
Pleased we got you both sorted.
Thanks
again
Rob
Great Service ! Friendly competent staff quickly dealt…
Friendly competent staff quickly dealt with all sorted - 10/10 thankyou
November 18, 2025
Reply from Hays Travel - Ashington
Thank you for leaving such a lovely review on Sue's service :)
Reply from Hays Travel - Ashington
Thank you so much for leaving such a kind comment on Sarah's service :)
Reply from Hays Travel - Ashington
Mary thank you so much for your kind comment :) Sharon
Rob explained everything perfectly to us
Rob explained everything perfectly to us 10 out 10 valued member of staff
November 12, 2025
Reply from Hays Travel - Ashington
Lynne , thank you so much for leaving such a kind comment on Rob's service :) Sharon
Sue was amazing from start to finish
Sue was amazing from start to finish! Very attentive as we were very up and down with our choices for our holiday and not the easiest! Thank you x
November 5, 2025
Reply from Hays Travel - Ashington
Hi Chelsea,
Thank you for taking the time to write such a positive review of Sue's service. I will pass on your comments to Sue when she is back in work.
Thanks
Rob
Sharon was brilliant as always
Sharon was brilliant as always. She has become a friend.
November 11, 2025
Reply from Hays Travel - Ashington
Ahh Karen what a lovely comment , brought a little lump to my throat , it's always lovely to see yous and help yous fulfill your bucket list :) Sharon
Jamie top class travel agent
Jamie was very friendly and professional. Gave us different options and I feel she is very approachable. She gave her advice as to how long to spend in Amsterdam and where to go
November 3, 2025
Reply from Hays Travel - Ashington
Hi Gareth,
Thank you for taking the time to write such a positive review of Jamie's service. I will pass on your kind comments when she is next in branch.
Thanks
Rob
Robert was very knowledgeable in what…
Robert was very knowledgeable in what we needed for our holiday booking, he has a good sense of humour, we had a good experience, all the staff are lovely people.
November 4, 2025
Reply from Hays Travel - Ashington
Susan , thank you so much for leaving your kind comment on Rob's service and sense of humour :) Sharon
Reply from Hays Travel - Ashington
Thank you Brian, glad we could get you sorted and we hope you enjoy your trip! Thanks Jamie :)
We were given all the information we…
We were given all the information we asked for,great customer care as always.
Will continue to come back for future holidays.
October 19, 2025
Reply from Hays Travel - Ashington
Tom , thank you so much for leaving such a kind review :) Sharon
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