The staff are well trained and very helpful and that's why we keep going back after many years. We must say a big thank you to Kerry Holy and Mia there are others but just can't remember everyone an... See more
Company replied
Location
Switch locationUnit 4 The Gerard Centre, Gerrard Street, WN4 9AN Ashton-in-Makerfield, GB
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See what reviewers are saying
Highly recommend for tailoring holidays to suit your individual needs. Kerry was very efficient, knowledgeable, explaining everything and understood exactly what I wanted from the holiday. She k... See more
Company replied
Our friends had already booked their holiday with Hays and invited us we had to do ours over the phone and everything went well thanks Brett & Liz
Company replied
Very friendly staff. Given plenty of time to discuss and didn't feel rushed. Explained everything in detail and good communication after booking.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 The Gerard Centre, Gerrard Street, WN4 9AN, Ashton-in-Makerfield, United Kingdom
- 01942419271
4.9
Excellent
749 reviews
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Reply from Hays Travel - Ashton-in-Makerfield
Thank you for your wonderful feedback! We are so pleased to hear that you found our staff friendly and helpful, and that your booking process was quick and easy.
Kind Regards
Hays Travel
Excellent service from the staff in the…
Excellent service from the staff in the Ashton in Makerfield branch
I went in with details of a holiday I'd seen on the internet, They booked it for me at the internet price
and checked us in and booked airport parking too
A very friendly and efficient service all round
I would recommend Hays Travel to anyone
Thanks all at Hays Travel
July 12, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for your wonderful feedback! We are so pleased to hear that our team made arranging your travel so easy and that you had such a positive experience with us. We truly appreciate your recommendation.
Kind Regards
Hays Travel
Holly and the rest of the staff took…
Holly and the rest of the staff took the time to explain about the different cruises as we have not cruised before.
July 14, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We're so glad our team could provide a clear explanation of the cruise options for your first experience. We appreciate you sharing your positive feedback!
Kind Regards
Hays Travel
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for your wonderful review! We are so pleased to hear that our team provided you with pleasant and helpful service. We truly appreciate your kind words.
Kind Regards
Happy Travellers
Once again the staff at Hays in Ashton in Makerfield were brilliant . We are always made welcome and Mia looked after us really well. A very big thank you to everyone there !!
July 11, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for your wonderful review! We are so pleased to hear that you always feel welcome and that our team looked after you so well. We really appreciate your kind words.
Kind Regards
Hays Travel Ashton
The girls were all smiling and ready to…
The girls were all smiling and ready to serve us as soon as we entered the shop.
The lady that sat us down was very friendly and helpful and our holiday was booked within minutes! She fully explained what we were getting for our money and what the next steps were and printed everything off for us before we left. We have booked with them before and definitely will do again.
July 9, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for your review! We are so pleased to hear that our team provided such friendly and helpful service, making your booking experience quick and easy. We truly appreciate your continued loyalty and look forward to assisting you with many more holidays in the future!
Kind Regards
Hays Travel Ashton-In-Makerfield
Very friendly helpful
July 8, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for your lovely review! We look forward to seeing you again soon.
The usual excellent service from Hays…
The usual excellent service from Hays travel Ashton in Makerfield. Knowledgable, professional, welcoming, friendly and easy. All provided promptly and efficiently thanks to Kerry and the currency exchange service.
May 31, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for your wonderful feedback! We are so pleased to hear that you received excellent service and found our team to be knowledgeable, professional, and friendly. We appreciate your kind words.
Kind Regards
Hays Travel
Excellent service again booked here…
Excellent service again booked here again and again
June 18, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Michael littler,
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently receive excellent service and choose to book with us again and again.
Kind Regards
Hays Travel Birkenhead Grange
Every holiday we consider starts with a…
Every holiday we consider starts with a visit to Hays Travel. We always find what we are looking for and as a returning customer our preferences are known. Thanks to Kerry again for helping us.
June 19, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Paul Tushingham,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently find what you're looking for with us. It's always a pleasure to assist our returning customers.
Kind Regards
Hays Travel
Mia was super helpful and efficient
Mia was super helpful and efficient, sorted the holiday I wanted and with better flight times than I had expected.
Fully recommended
June 24, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Mr John Millington,
We are so pleased we could help you find your ideal holiday with excellent flight times. Thank you for your kind recommendation.
Kind Regards
Hays Travel
Reply from Hays Travel - Ashton-in-Makerfield
We are so glad you had a great experience with our team. We appreciate your kind words.
Kind Regards
Hays Travel
They always do the best to find the…
They always do the best to find the holiday we ask about, nothing is to much trouble,
June 17, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We are so pleased we could assist you. Thank you for your kind words, we appreciate your feedback.
Kind Regards
Hays Travel
Very friendly and New what there…
Very friendly and New what there talking about. Always reliable
June 14, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We're so glad you found our team knowledgeable and reliable!
Kind Regards
Hays Travel
Very friendly polite and professional staff
We have booked 8 cruises with Hays Ashton in Makerfield and as usual all the staff were friendly,polite and professional a big thank you to all
June 13, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We're so pleased to hear about your positive experiences with us. Thank you for your continued loyalty and kind words!
Kind Regards
Hays Travel
First time at Hayes travel.
Called into the local branch with a few ideas for a break. We were given fantastic guidance and advice from Victoria. The service was top quality. Will definitely use the travel company again.
June 7, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We're so glad we could provide fantastic guidance and top-quality service for your break. We appreciate your kind words!
Kind Regards
Hays Travel
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for your kind feedback!
Reply from Hays Travel - Ashton-in-Makerfield
R H Hitchen,
We appreciate your kind words!
Kind Regards
Hays Travel
Fab service
Hollie found me the perfect holiday.
Really helpful and a stress-free process all done with a smile.
Thank you Hollie
June 2, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We are so pleased we could help you find your perfect holiday with ease! Thank you for your kind words.
Kind Regards
Hays Travel
You’re member of staff was extremely…
You’re member of staff was extremely helpful and professional made me feel comfortable couldn’t thank her enough l would definitely recommend your Travel Agents
May 30, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We're so happy to hear our team provided such a helpful and professional experience. Thank you for your kind recommendation!
Kind Regards
Hays Travel
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