Isobel was very helpful. Looking at different hotels and options with various dates. Fully explained what was included in the booking and was happy to answer any questions we had prior to confirming... See more
Company replied
Location
Switch locationUnit 4 The Gerard Centre, Gerrard Street, WN4 9AN Ashton-in-Makerfield, GB
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See what reviewers are saying
The staff are well trained and very helpful and that's why we keep going back after many years. We must say a big thank you to Kerry Holy and Mia there are others but just can't remember everyone an... See more
Company replied
Highly recommend for tailoring holidays to suit your individual needs. Kerry was very efficient, knowledgeable, explaining everything and understood exactly what I wanted from the holiday. She k... See more
Company replied
Our friends had already booked their holiday with Hays and invited us we had to do ours over the phone and everything went well thanks Brett & Liz
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 The Gerard Centre, Gerrard Street, WN4 9AN, Ashton-in-Makerfield, United Kingdom
- 01942419271
4.9
Excellent
749 reviews
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Fab service
Hollie found me the perfect holiday.
Really helpful and a stress-free process all done with a smile.
Thank you Hollie
June 2, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We are so pleased we could help you find your perfect holiday with ease! Thank you for your kind words.
Kind Regards
Hays Travel
You’re member of staff was extremely…
You’re member of staff was extremely helpful and professional made me feel comfortable couldn’t thank her enough l would definitely recommend your Travel Agents
May 30, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We're so happy to hear our team provided such a helpful and professional experience. Thank you for your kind recommendation!
Kind Regards
Hays Travel
Great customer one to one service :)
June 1, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate your kind words. We are glad you enjoyed our service.
Kind Regards
Hays Travel
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate your kind words. We are glad we could help.
Kind Regards
Hays Travel
Great experience
pleasant staff, very welcoming. knowledgeable, gave me paperwork needed, booked Intercruise coach, helped look for another cruise for 2027 and told me process for currency etc. Lovely, its a pleasure going to store
May 12, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We are so pleased to hear you had such a positive experience with our team. We appreciate your kind words and look forward to assisting you again soon!
Kind Regards
Hays Travel
Very helpful
Very helpful, pleasant and knowledgeable and willing to help could highly recommend flights, transfers and hotel all done for you no issues
May 28, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for this lovely review! We hope you have amazing time 😊
Highly recommended
Very friendly staff who couldn’t have been more helpful. We always use Hays Travel Ashton in Makerfield and would recommend without hesitation.
May 17, 2026
Reply from Hays Travel - Ashton-in-Makerfield
JC,
We are so pleased to hear about your positive experience with our team. We appreciate your continued loyalty and kind recommendation!
Kind Regards
Hays Travel
Always a great experience
Always a great experience booking with Kerry. Very knowledgeable and friendly team member, goes the extra mile in everything she does for us. She deserves a recognition award!
May 18, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We're so happy to hear about your excellent experience! We truly appreciate your kind words and positive feedback. Thank you!
Kind Regards
Hays Travel Ashton
Mia was very helpful we needed specific…
Mia was very helpful we needed specific thinks as my husband is disabled and she spent hours helping us get the right holiday. Her colleagues also helped by offering there advice and helping to keep my 17 month old grandson entertained
May 20, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thank you so much for this lovely review! we hope you all have a lovely time away!😊
Helpful staff
May 18, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thank you very much for your feedback, we really appreciate it
Always brilliant service
Kerry who we always book with, is so helpful and always finds the exact, perfect holiday for us.
We have dealt with Hayes Travel for a number of years, and have never been disappointed with the service.
Well done 👍
May 6, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We truly appreciate your wonderful feedback! We are so pleased to know we consistently find your perfect holiday. Thank you for your continued loyalty.
Kind Regards
Was simple an easy to book staff are…
Was simple an easy to book staff are helpful I find it better to book with someone rather than on a screen
May 5, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate your kind review and are so glad booking was simple and easy. We're happy our staff were helpful, and you prefer booking with someone.
Kind Regards
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you taking the time to leave us such a wonderful review; it means a lot to us that you enjoy our service.
Kind regards,
Hays Travel Ashton
The lady who took our booking was…
The lady who took our booking was amazing, we was there forever deciding on where to go. She was so patient showed us so much until we finally found somewhere . It's an important special birthday next year and this lady helped us to get it right,
April 10, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate your kind words! We are so pleased to hear that our team member provided such excellent support as you planned this significant birthday trip. It was our pleasure to assist you.
Kind regards
Hays Travel Ashton
Staff extremely helpful and pleasant
Staff extremely helpful and pleasant. Matched our requirements with no problem at all.
April 23, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you taking the time to leave us such a great review! We're so glad to hear our staff met your needs.
Kind Regards
Your representative Victoria was…
Your representative Victoria was amazing. She asked all about what we were looking for and went through every angle to make sure our holiday was the perfect one for us. This is a special holiday for us as its our 30th wedding anniversary. We are so happy 😊
May 5, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We're happy to hear that our representative helped you plan the perfect holiday for your special 30th wedding anniversary. We appreciate your positive feedback and hope you enjoy your trip!
Kind Regards
I think the staff are brilliant nothing…
I think the staff are brilliant nothing is to much trouble so willing to help my favourite shop
April 11, 2026
Reply from Hays Travel - Ashton-in-Makerfield
John,
We appreciate you sharing your experience. It is great to hear that our team is helpful and that you consider us your favorite shop.
Kind Regards
Mia is so welcoming and helpful. She has great communication skills and nothing is too much trouble.
Mia is so welcoming and helpful.
May 5, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you taking the time to share your positive experience; we are so happy to hear about the helpful welcome you received.
Kind Regards
Lovely girl very helpful helped us with…
Lovely girl very helpful helped us with every aspect of cruise
May 4, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate your kind words! We are so happy to hear that our assistance with every aspect of your cruise was helpful to you.
Kind Regards
The experience was pleasant and staff…
The experience was pleasant and staff extremely helpfull
May 1, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you taking the time to share your experience with us! We are so glad to hear our staff were helpful and you had a pleasant time.
Kind Regards
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