Isobel was very helpful. Looking at different hotels and options with various dates. Fully explained what was included in the booking and was happy to answer any questions we had prior to confirming... See more
Company replied
Location
Switch locationUnit 4 The Gerard Centre, Gerrard Street, WN4 9AN Ashton-in-Makerfield, GB
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See what reviewers are saying
The service we received at Hays Travel was excellent. We wanted to book the same holiday as our friends had booked a few days before . We spoke to Issy who sorted out everything for us. Very pleased... See more
Highly recommend for tailoring holidays to suit your individual needs. Kerry was very efficient, knowledgeable, explaining everything and understood exactly what I wanted from the holiday. She k... See more
Company replied
The staff are well trained and very helpful and that's why we keep going back after many years. We must say a big thank you to Kerry Holy and Mia there are others but just can't remember everyone an... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 The Gerard Centre, Gerrard Street, WN4 9AN, Ashton-in-Makerfield, United Kingdom
- 01942419271
4.9
Excellent
751 reviews
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Holly was very helpful and informative
Holly was very helpful and informative. She listened to what we wanted and found a great holiday for us
February 27, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Donna,
We appreciate you taking the time to share your wonderful experience. We're so glad we could find a great holiday for you.
ashtoninmakerfield, Hays Travel
Successful holiday booking
The travel agent searched for my preferred travel dates and locations and provided me with some print outs. After discussing with my travel partner, I returned to Hayes Travel and the agent was able to book our holiday for me. Polite and helpful staff, relaxed atmosphere in the Agency. Advice given re: pre holiday need to know advice and currency advice.
February 24, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We're happy to hear that our team was helpful in booking your holiday and providing useful advice. Thank you for sharing your experience with us. We appreciate your feedback!
ashtoninmakerfield, Hays Travel
Kerry from ashton in makerfield store
Really patient and helpful and didn't force us into anything we didn't want
February 23, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We are so happy to hear that you found our team patient and helpful, and that you felt no pressure. Thank you for your review.
ashtoninmakerfield, Hays Travel
Mia was fantastic
Mia was fantastic, went above and beyond, not an easy task but had 100% commitment to finding the right holiday
February 22, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We are so happy to hear that we could find you the right holiday! We appreciate you taking the time to leave us such a great review.
ashtoninmakerfield, Hays Travel
Great service by Mia
Great service by Mia , Very happy and knowledgeable thank you so much for helping us on our first cruise Brian& Wendy
February 22, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We're happy to hear that you received great service. We appreciate your kind words and are so glad we could help you with your first cruise!
Holly was very patient and nothing was…
Holly was very patient and nothing was too much trouble!
February 22, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate your kind words! We are so glad that our service was helpful and that you found us patient. Thank you for the lovely
Hollie was very helpful in helping us…
Hollie was very helpful in helping us to plan our trip to Thailand, she got us the best price and explained all the details and information that we required.
February 21, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you sharing your wonderful experience! We're so glad that our team member was able to assist in planning your trip and provide the information you required.
ashtoninmakerfield, Hays Travel
Excellent service
Excellent service. Staff particularly helpful knowledgeable and polite. All queries were answered promptly service could not have been better.
February 19, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you sharing your experience! We are so glad to hear that our team was helpful, knowledgeable, and polite and promptly answered your queries.
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you taking the time to share your experience; we're so happy to hear you found our team friendly and welcoming.
The agent was very helpful and went…
The agent was very helpful and went over every detail regarding the holiday including payment and travel arrangements
February 20, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you sharing your experience. We're so glad to hear that our agent was helpful and thorough in explaining all the holiday details!
ashtoninmakerfield, Hays Travel
Above & Beyond Support
Above & Beyond Support - help selecting predominately flat resort, a suitable apartment that meets the needs of Aunt & Nephew, who has slight disabilities. Nothing was too much trouble in helping us select the ideal holiday.
February 16, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We're happy to hear that we could help you find the ideal holiday with a suitable apartment. It's great to know we could assist with your specific needs. Thank you for your positive feedback!
Very professional
February 18, 2026
Reply from Hays Travel - Ashton-in-Makerfield
thank you for booking,victoria
Kerry was very helpful and very…
Kerry was very helpful and very informative. She went through everything with lots of detail and helped us to choose the right ship for us.
February 18, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Barbara Gratton,
We're so happy to hear that you felt supported and well-informed. It's great to know we could assist you in choosing the perfect ship. Thank you for your lovely feedback.
ashtoninmakerfield, Hays Travel
Brilliant staff all happy to help.
February 10, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We're so glad our team was able to provide such a positive and helpful experience for you. Thank you for your kind words!
ashtoninmakerfield, Hays Travel
Brilliant staff
February 9, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review, I hope you have a lovely holiday!
Another great experience
Another great experience
Cruise and hotel stay booked with no problems.
Straight forward as always.
Thanks to Holly (Blonde Hair)
February 16, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We're happy that your cruise and hotel booking went smoothly and was straightforward. We appreciate your kind words and are grateful for your continued trust in us.
Ashton-In-Makerfield, Hays Travel
The girls are always pleasant and very…
The girls are always pleasant and very helpful with everything
February 11, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you taking the time to leave us a review. We are so pleased to hear that you find our team pleasant and helpful.
Hays Travel
Great staff very polite and…
Great staff very polite and informative, nothing to much trouble
February 3, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We are happy to hear that our team was polite, informative and helpful. Thank you for your kind review, we appreciate it.
Hays Travel
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you taking the time to share your kind review; we are so glad you were happy with the service provided.
Hays Travel
Reply from Hays Travel - Ashton-in-Makerfield
We're happy to hear that our staff's knowledge and helpfulness stood out to you. We appreciate your positive feedback!
Hays Travel
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