Isobel was very helpful. Looking at different hotels and options with various dates. Fully explained what was included in the booking and was happy to answer any questions we had prior to confirming... See more
Company replied
Location
Switch locationUnit 4 The Gerard Centre, Gerrard Street, WN4 9AN Ashton-in-Makerfield, GB
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See what reviewers are saying
The service we received at Hays Travel was excellent. We wanted to book the same holiday as our friends had booked a few days before . We spoke to Issy who sorted out everything for us. Very pleased... See more
Company replied
Highly recommend for tailoring holidays to suit your individual needs. Kerry was very efficient, knowledgeable, explaining everything and understood exactly what I wanted from the holiday. She k... See more
Company replied
The staff are well trained and very helpful and that's why we keep going back after many years. We must say a big thank you to Kerry Holy and Mia there are others but just can't remember everyone an... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 The Gerard Centre, Gerrard Street, WN4 9AN, Ashton-in-Makerfield, United Kingdom
- 01942419271
4.9
Excellent
752 reviews
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Holiday
Always great service at Hays travel Ashton Kerry explained everything well about our holiday
February 4, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review and hope you both have a lovely holiday in Portugal.
Always book my holidays with Hays and…
Always book my holidays with Hays and everything always runs smoothly. This is important as I travel solo, also excellent staff always go above and beyond
February 3, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you booking your holidays with us. It's wonderful to hear everything always runs smoothly, especially as you travel solo. Our team aims to go above and beyond.
Hays Travel
The ladies are all fabulous n helpful
The ladies are all fabulous n helpful, they can't do enough for you and always find you a good deal. Wouldn't go anywhere else..
February 3, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate your kind words! We're so happy to hear that our team is helpful and always finds you a good deal. Thank you for your continued support.
Hays Travel
Holiday booked
Mia was great in sorting out our holiday.
Very patient in our ever changing enquiry !!!
and was very pleasant.
February 2, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thank you so much for this lovely review. So happy I could help put this together for you! I hope you all have a great time😊
Excellent service
February 1, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Chris Howorth
Thank you! We hope you have a magical holiday.
Hays Travel
A great experience booking our holiday
A great experience booking our holiday. Holly was friendly, very knowledgeable, patient. I can’t believe how easy she made it seem. We have nothing at all left to do, she did it all. Fantastic
January 31, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Lynn Bowden,
We appreciate you sharing your wonderful experience. We're so glad to hear that our team member was friendly, knowledgeable, and patient, making your holiday booking easy.
Hays Travel
Lovely and friendly
Lovely and friendly, very professional and understanding , Ease of booking will definitely book again
January 31, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Janeil,
We appreciate your kind words and are so glad that you found the booking process easy. We look forward to assisting you again!
Hays Travel
First class service by Holly
First class service by Holly. Holly explained everything clearly that was included in our package, how we would receive the confirmation and when the final balance would need paying, all in a very polite and friendly manner 😁😁😁
January 30, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you taking the time to leave us such a great review! We are so happy to hear that you found your booking experience so helpful and friendly.
Hays Travel
Easy to talk to and made sure our needs…
Easy to talk to and made sure our needs were met
January 29, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you sharing your experience and are so glad we met your needs. Thanks for the positive feedback!
Hays Travel
Helped me make a booking and payment…
Helped me make a booking and payment plan with no fuss whatsoever.
January 29, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you taking the time to leave us such a wonderful review! We are so happy we made your booking and payment plan easy.
Hays Travel
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for your lovely feedback.
Hays Travel
Holiday booking
As always booking with Hays Travel is a pleasant experience as the staff are professional and will spend time to ensure you get the holiday you want
January 28, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate your kind words! We are so glad to hear that you consistently have a pleasant experience and that our team helps you find the perfect holiday.
Hays Travel
Helpful staff
January 28, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for booking with us. Vicky
Holly was very helpful professional and…
Holly was very helpful professional and went the extra mile to get me the right holiday to suit my needs
I am so happy with Hays Travel I've had no problem in the past with booking my holidays with them I would recommend Hays Travel to everyone.
January 20, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thank you, it really was no trouble. thanks Holly
Greeted as soon as we entered the…
Greeted as soon as we entered the store. Assistant was very keen and knowledgeable and secured are holiday with minimum fuss
January 25, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate your feedback and are so glad to hear you were greeted well and that our assistant secured your holiday with minimal difficulty. Happy travels!
Hays Travel
Reply from Hays Travel - Ashton-in-Makerfield
Graham,
We're glad you had a great experience with our service. We appreciate your positive feedback and thank you for sharing.
Hays Travel
Excellent customer service.
Friendly and helpful. Nothing was too much trouble. When the holiday we were going to book wasn’t available Hollie suggested alternatives for us and spent time finding a lovely holiday for us.
January 20, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you taking the time to leave us such a lovely review! We're so glad that we could help you find a fantastic alternative holiday.
Hays Travel
I HOPE THE HOLIDAY IS AS GOOD AS THE BOOKING PROCESS
Mia was very knowledgeable, informative and polite !
Nothing was too much trouble and she was happy to review alternatives and research better options to save us money
We went in to book a city break and also booked a cruise for the following year
Mia is keeping is posted on all future deals. . . . time to order a new passport
January 23, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Wow thank you so much for this lovely review Chris . I hope you both have the most amazing time away!!! 😊
You took the time to listen to what we…
You took the time to listen to what we wanted listing all our requirments and searched untill we found the perfect holiday for us you then printed it off and wrote down all information we needed to decide and talk it over you also price matched for us which was great we were really pleased with the service and booked our holiday the day after (no pressure) abd low deposit ..perfect .
January 22, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Linda,
We appreciate you sharing your positive experience and are so glad we could find the perfect holiday for you while meeting your needs. Thank you for booking with us!
Hays Travel
All ok with the assistant Victoria,
All ok with the assistant Victoria,
However, the insurance was a real shocker, I should have shopped around and not accepted the shop recommend.
A real sickener! No pun intended.
I will not be going abroad again, as these insurance costs are not affordable for us.
Phil Hayden
January 9, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate your feedback and are glad the service was helpful. We're sorry the insurance costs were higher than expected but glad we managed to discuss this.
Hays Travel Ashton In Makerfield
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