Paige spent so much time finding the ideal place and flights. Service was exceptional from start to finish. Paige was unfortunately off on day booked holiday bit the girl who booked it ensured she cov... See more
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My booking was great. Theo explained our holiday to Cyprus very clearly and concise but in understanding detail. The flight times that he obtained for the flights both ways are excellent. Please th... See more
Company replied
Most often my partner and I use the Aylesbury branch of Hays. A long standing staff member there is usually our favourite, go to. Theo has in the past helped us in our search and is usually succe... See more
Company replied
It was indeed a good experience. The staff, Mr. Theo was so approachable and he assisted us very well. He was so patient in all our queries. He explained every details we need to know, clearly. Thumbs... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Hale Leys, HP20 1ST, Aylesbury, United Kingdom
- 01296873564
4.9
Excellent
422 reviews
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Pleasant face to face service
Aliesha and Theo listened to our questions and gave us informed answers. Patient and polite service and I would use again as provide a good face to face alternative to booking online remotely.
March 11, 2026
Reply from Hays Travel - Aylesbury
Hi Roy, we appreciate you taking the time to leave us such a complimentary review. We're so glad that you found our service helpful, and we look forward to assisting you again. -Aliesha & Theo
Reply from Hays Travel - Aylesbury
Thank you for your lovely review Jacqueline! I'm glad I could help you get a lovely holiday booked. - Tegan and Team Aylesbury :)
We were unsure where we wanted to go…
We were unsure where we wanted to go but your employee (Tegan) was very helpful and patient giving us many options from which we selected our holiday
February 27, 2026
Reply from Hays Travel - Aylesbury
Thank you for your lovely comments! I'm glad we could find you a lovely holiday to look forward to. - Tegan and Team Aylesbury. :)
A friendly travel agent
Jess was very friendly and helpful and provided with most of our holiday needs.
February 26, 2026
Reply from Hays Travel - Aylesbury
Thank you for your lovely comments, I hope you enjoy your stay in Egypt :) Jess and Team Aylesbury
hayes travel - well recommended
very attentive
answered all questions
gave good advice
February 20, 2026
Reply from Hays Travel - Aylesbury
We're happy to hear that you found us attentive, and that we answered all your questions while providing good advice. Thank you for booking with us and we hope you enjoy your cruise to the Norwegian Fjords! -Team Aylesbury
I had visited the store and was…
I had visited the store and was welcomed 1st time with paige who went out of her way to try and find a good holiday
February 21, 2026
Reply from Hays Travel - Aylesbury
Hi Anthony,
Thank you for your lovely message, so happy we managed to find something for you😊
Hope you have a wonderful time.
Thanks
Paige
We always book our Cruises with Hays…
We always book our Cruises with Hays Travel,for peace of mind,plus they are always so helpful and go the extra mile.
Our recent booking was handled by Jess and her colleague at the Aylesbury branch and did everything for us(I'm not good on computers!)and everything was fully explained to us and the service was excellent,we would not go anywhere else but Hays Travel.
February 13, 2026
Reply from Hays Travel - Aylesbury
Thank you for your lovely comments Edmund! We hope you are looking forward to both your cruises! Jess, Paige and Team Aylesbury :)
As always Theo gave us incredible help…
As always Theo gave us incredible help in sorting out our cruises and booking our flights.He is always cheerful and nothing is too much trouble.
February 11, 2026
Reply from Hays Travel - Aylesbury
Hi Janet,
Thank you so much for your kind review. It was lovely seeing you both and helping you with your cruises and booking for flights. It's great to know you enjoyed your time in our store.
Thank you,
Theo
Reply from Hays Travel - Aylesbury
Hello,
Thank you so much for your feedback, it was lovely seeing you and I'm glad we could book you that fabulous holiday!
Kind regards,
Theo
Paige was a great help
Paige was a great help. We had very specific dates and a few other unnegotionables. She approached it all with a happy and professional attitude. She wasn't afraid to ask questions if she wasnt sure about anything to ensure she was offering us the correct information. She made us feel comfortable in making a decision on a destination and hotel.
February 7, 2026
Reply from Hays Travel - Aylesbury
Leanne Thomas,
Thank you for booking with Hays Travel, I am glad we manged to find a holiday for you.
Kind Regards Paige😊
Hays Travel
Staff were polite,helpful and…
Staff were polite,helpful and informative .We were pleased to leave our booking to the professionals this year and left feeling very confident and happy with the whole experience .
Thankyou to the staff yesterday .
February 3, 2026
Reply from Hays Travel - Aylesbury
Robert,
We're so glad to hear that our staff were helpful and informative, making you feel confident and happy with your booking experience. Thank you for trusting us with your holiday plans!
Hays Travel
Our booking was handled professionally…Happy
Our booking was handled professionally and although the young lady dealing with us was an apprentice, she dealt with our booking to a very satisfactory conclusion. Thank you
January 28, 2026
Reply from Hays Travel - Aylesbury
Thank you so much for your lovely review. I hope you have an amazing trip! - Maddie
Reply from Hays Travel - Aylesbury
We appreciate your kind words; we are so glad we could provide you with a positive experience! - Hays Travel Aylesbury :)
Hassle Free Booking & No Hidden Charges.
So simple to find a great holiday with Hays.
It’s comforting to know that everything is taken care of and that we don’t have the bother of booking everything individually.
Theo was excellent. Kind, patient and efficient.
January 27, 2026
Reply from Hays Travel - Aylesbury
Hi,
Thank you so much for your review, it was great booking your holiday for you and we hope you have an amazing time!
Hays Travel Aylesbury
Very good experience very helpful went…
Very good experience very helpful went with Hays travel last may very helpful enjoy Ed my holiday no problem
January 27, 2026
Reply from Hays Travel - Aylesbury
Mary,
We appreciate your positive feedback. We are so glad we could provide helpful service and that you enjoyed your holiday.
Hays Travel
Reply from Hays Travel - Aylesbury
Anna,
We appreciate you taking the time to leave us a review, and we are so happy to hear about your experience with us!
Hays Travel Aylesbury
2nd time of booking a…
This is our 2nd time of booking a holiday through Hays, both times the staff have been really helpful, friendly and know what they are doing. Very happy with everything
January 20, 2026
Reply from Hays Travel - Aylesbury
Hi Trish,
Thank you for your review we're really glad you enjoyed your experience and were able to get your holiday booked.
Many thanks,
Hays Travel Aylesbury
Always find the staff cheerful
Always find the staff cheerful, helpful and knowledgeable.
January 9, 2026
Reply from Hays Travel - Aylesbury
Thank you for your comments. we hope you enjoy your January sun :D Jess and Team Aylesbury
attentive staff working as a team
January 14, 2026
Reply from Hays Travel - Aylesbury
Thank you for your positive feedback! We are so glad we got your trip all sorted - Hays Travel Aylesbury
Generally great service and I was…
Generally great service and I was helped to find the best prices. Thank you
January 11, 2026
Reply from Hays Travel - Aylesbury
We appreciate your kind words and are so happy we could assist you in finding the best prices. Thank you for your positive feedback.
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