Paige spent so much time finding the ideal place and flights. Service was exceptional from start to finish. Paige was unfortunately off on day booked holiday bit the girl who booked it ensured she cov... See more
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My booking was great. Theo explained our holiday to Cyprus very clearly and concise but in understanding detail. The flight times that he obtained for the flights both ways are excellent. Please th... See more
Company replied
Most often my partner and I use the Aylesbury branch of Hays. A long standing staff member there is usually our favourite, go to. Theo has in the past helped us in our search and is usually succe... See more
Company replied
It was indeed a good experience. The staff, Mr. Theo was so approachable and he assisted us very well. He was so patient in all our queries. He explained every details we need to know, clearly. Thumbs... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Hale Leys, HP20 1ST, Aylesbury, United Kingdom
- 01296873564
4.9
Excellent
422 reviews
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Reply from Hays Travel - Aylesbury
We appreciate you taking the time to share your positive experience; we are so glad you enjoyed our service and we hope you're looking forward to Prague :) Aliesha and Team Aylesbury
Quick and efficient service
Quick and efficient service, polite and helpful. Very pleasant.
January 6, 2026
Reply from Hays Travel - Aylesbury
We appreciate you taking the time to leave us this great review. We are so happy to hear that you found our service pleasant, quick, and efficient. - Hays Travel Aylesbury
Maddie from Hays Travel in Aylesbury…
Maddie from Hays Travel in Aylesbury was great.
She explain everything to us and was very pleasant.
Thank you Maddie
January 3, 2026
Reply from Hays Travel - Aylesbury
Thank you Jane for your kind feedback. It was lovely to meet you and get your flights booked.
- Maddie
Always great customer service and will…
Always great customer service and will keep returning. Thank you
December 21, 2025
Reply from Hays Travel - Aylesbury
Hello, we appreciate your kind words and are so glad to hear you consistently receive great customer service. Thank you for your continued support.- Hays Travel Aylesbury
Theo who sold us the holiday
Theo who sold us the holiday. He was amazing, so patient and found us exactly what we were looking for.
December 9, 2025
Reply from Hays Travel - Aylesbury
Hello Rachel,
Thank you so much for your review.
It was lovely meeting you and your husband and I'm glad we got a wonderful holiday booked for you.
Many thanks,
Theo
Amazing customers service away with a…
Amazing customers service away with a smile will go out of there way to support you for your holiday choice would recommend them they are the best company.
November 30, 2025
Reply from Hays Travel - Aylesbury
Hello,
Thank you for your glowing review.
We are so happy you had a great experience and that you enjoy your holiday even more.
From Team Aylesbury
Holiday booking made easy
Theo was really helpful and provided all the information that I needed to make a decision and finalise my booking.
All the staff at this store have always been so helpful when I ask for quotes and bookings.
November 28, 2025
Reply from Hays Travel - Aylesbury
Hello,
Thank you for your review. I am glad you were able to finalise your booking and hope you have an amazing time away when you do go.
Many thanks,
Theo
Hays Travel are tops
Aliesha was, as always, excellent in booking our Caribbean holiday. Nothing was too much trouble with all questions resolved in one meeting.
November 27, 2025
Reply from Hays Travel - Aylesbury
Thank you so much for your lovely review! It was a pleasure helping you plan your Caribbean holiday. I’m really glad I could get everything sorted in one meeting and make the process smooth for you. If you need anything else at all, I’m always here to help. -Aliesha
Reply from Hays Travel - Aylesbury
Hello,
Thank you for your review. We are glad you had a good experience with us and you have a great time on holiday.
Many thanks,
Theo
I was very pleased with the way my…
I was very pleased with the way my visit was dealt with
November 16, 2025
Reply from Hays Travel - Aylesbury
Hello,
Thank for your review, we are glad to see you had a good experience in store with us at Hays Travel Aylesbury. We hope you have a lovely time on your upcoming holiday.
Many thanks, Hays Travel Aylesbury.
Reply from Hays Travel - Aylesbury
Hello, thank you for your lovely review. I hope you have a great time with Fred Olsen and they will be amazing for your solo experience. Many thanks, Theo
Reply from Hays Travel - Aylesbury
Hi Steve, Thank you for your comment. I hope you enjoy your holiday! - Theo and Team Aylesbury :)
All good
All good. Must say though we asked not to be contacted and you still called. One more call and I would have binned the whole thing off.
November 9, 2025
Reply from Hays Travel - Aylesbury
Hi David,
Thanks for your review! We’re really glad everything went well. Sorry again for the extra call, your message must have been missed, and it was an honest mistake. We’ll make sure your preferences are respected moving forward.
Thanks for booking with us!
Hays Travel Aylesbury
Theo listened carefully to the holiday…
Theo listened carefully to the holiday and extras that we wanted and worked hard to put our perfect holiday together
October 29, 2025
Reply from Hays Travel - Aylesbury
Hello Claire, thank you for your kind review, I am so glad you felt your time in our store was worth while and we found a holiday you wanted. Kind regards, Theo
We went to Hays Travel in Aylesbury…
We went to Hays Travel in Aylesbury were looking for cruise to go next year. Our travel agent - Tegan was very helpful and understanding give as lots of tips very easy to dealt with. Great communication!
Looking forward to go back and secure the next cruise
Thank you very much Tegan, keep up with the good work!
Ani Choneva
October 23, 2025
Reply from Hays Travel - Aylesbury
Thank you for your lovely review Ani ! I was happy to be able to get this amazing cruise booked for you. :)
-Tegan
Agent she’s very helpful and…
Agent she’s very helpful and professional in dealing with our holiday booking
October 26, 2025
Reply from Hays Travel - Aylesbury
Thank you Chanda, it was a pleasure to help get this fantastic cruise booked for you! See you again soon :) -Aliesha
very helpful from start to finish
October 26, 2025
Reply from Hays Travel - Aylesbury
Thank you Paul, always a pleasure to see you both and help get your holiday booked! -Aliesha
Aliesha was very helpful
Aliesha was very helpful, she made several phone calls to book and amend our holidays for next year, highley recomend, nothing was too much trouble
October 26, 2025
Reply from Hays Travel - Aylesbury
Thank you for your kind review Kevin. It was a pleasure to help book your holidays for next year and I look forward to hopefully helping you with many more! -Aliesha
Reply from Hays Travel - Aylesbury
Thank you for your review David, we look forward to seeing you again soon! -Team Aylesbury
Great staff
Both Madeleine and Tegan finalised all the details of my holiday clearly and with a smile having given me options to look through a few days before.
They gave me options and help for my travel insurance and were chatty and relaxed.
Madeleine also managed to deal with the EasyJet booking system when it froze on her. No panicking at all.
October 20, 2025
Reply from Hays Travel - Aylesbury
Thank you so much for your lovely review! I'm glad we could get your holiday sorted for you and we look forward to booking your future holidays as well!
-Team Aylesbury :)
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