The staff in bedford based Hays travel are always helpful and polite. Callum was very helpful as usual, I knew when and where we wanted to go on holiday and he helped me choose the best cabin for... See more
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Callum made it a great booking experience! I was in my car having left a well known travel agent dissapointed. I called Hays in Bedford where Callum price matched a holiday to Egypt for me. I booked i... See more
Company replied
Great service as always from Callum and Lianne. We have total trust in you both and will continue to sing your praises to anyone we know who is looking for exceptional service from exceptional people... See more
Company replied
Our experience was extremely good. Callum at Hays Travel, Bedford seems to be very good at his job, and we were very impressed with all help he gave us when trying to book our holiday.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9 Silver Street, MK40 1SY, Bedford, United Kingdom
- 01234819352
4.9
Excellent
494 reviews
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Good advice and friendly
Good advice and friendly
The whole experience was easy and friendly. It was nice to feel we were listened too and we feel we got the holiday we wanted. No pressure sales is so good too.
April 13, 2026
Reply from Hays Travel - Bedford
Thank you for your kind review. We're always happy to help : )
Best wishes, team Bedford
Reply from Hays Travel - Bedford
We appreciate your kind words! We're so glad our team provided friendly and efficient service for your booking.
Regards
Hays Travel Bedford
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for booking with us and taking the time to leave this review.
Callum.
Staff are lovely
Staff are lovely, very approachable and bent over backwards to meet my needs in booking a trip. It saved me hours of scrolling and it’s no extra cost! Highly recommend.
April 4, 2026
Reply from Hays Travel - Bedford
Good Afternoon,
Thank you so much for taking the time to leave this lovely review, I am so glad we was able to help!
Team Bedford.
I always get very personal service from Hays in Bedford, they remember me from previous visits and help me find the right next trip
Fabulous holiday and great service to find, book, check in from Hays
January 25, 2026
Reply from Hays Travel - Bedford
Thank you for your lovely review.
We are so glad that you had a great holiday, we shall look forward to seeing you for your next break.
Many thanks
Lianne
All down to Kayley Boon who made a…
All down to Kayley Boon who made a friendly and easy experiance
March 15, 2026
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for leaving this lovely review and booking with us!
It was excellent so helpful as always
March 29, 2026
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for leaving this lovely review and booking with us!
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for leaving this lovely review and booking with us!
I was very happy with my experience at…
I was very happy with my experience at hayes travel bedford because they explained everything to me very thoroughly and was very patient and kind to me. I am now really looking forward to going on my holiday because of all the support and help I have been given and continue to receive from hayes travel bedford throughout the whole process.
From Mark Powell, Bedford.
March 25, 2026
Reply from Hays Travel - Bedford
Thank you for your very much for kind review. Always happy to help!
Many thanks
Eleanor
As always Hays Travel gave us excellent…
As always Hays Travel gave us excellent friendly service. Thanks to Elinor for helping us and doing a good job at the start of her apprenticeship. 👏
March 26, 2026
Reply from Hays Travel - Bedford
Thank you for your kind words, it was a pleasure meeting you. See you soon!
-Eleanor :)
I was very impressed with the quality…
I was very impressed with the quality of service nothing was to much trouble and answered everything we needed to know very politely and professional
March 25, 2026
Reply from Hays Travel - Bedford
Thank you for the lovely review. It was a pleasure meeting you.
Booking enquiry for Australia
The person who dealt with my booking was polite and helpful.
March 13, 2026
Reply from Hays Travel - Bedford
Good Morning,
Thank you for booking with us and taking the time to leave this review.
Callum.
Reply from Hays Travel - Bedford
Good Afternoon,
Thank you for taking the time to leave this review, I am so glad to have been able to help!
Kayley.
Reply from Hays Travel - Bedford
Good Morning,
Thank you for taking the time to leave this review, I am glad I was able to help you.
Eleanor.
A very good service overall
A very good service overall. The agent in the afternoon was able to accommodate our needs. The airport is the one we asked for, so is the hotel and resort.
March 12, 2026
Reply from Hays Travel - Bedford
Thank you for the lovely review. We hope you have a great holiday :-)
Regards
Eleanor
Reply from Hays Travel - Bedford
Hello,
Thank you so much for leaving this lovely review, it was a pleasure planning this trip for you!
Lianne.
Reply from Hays Travel - Bedford
Good Morning,
Thank you for booking with us again and taking the time to leave this lovely review!
Callum.
Kayley
Kayley, and the other girl with no name badge, Callum, all helpful, friendly and had a sense of humour
March 3, 2026
Reply from Hays Travel - Bedford
Good Afternoon,
Thank you so much for taking the time to leave this review and booking with us! We are so happy to have been able to help.
Kayley.
My friend and I decided we needed a…
My friend and I decided we needed a break away , so we visited Hays travel to book something.
The travel agent asked a few questions and 20 mins later we were all booked and eager to go.
Easy booking. Lovely helpful friendly
staff. A joy to book with.
February 22, 2026
Reply from Hays Travel - Bedford
Good Afternoon,
Thank you for leaving this review, I am so glad to have been able to help.
Kayley.
Once again staff went the extra mile
Once again staff went the extra mile. (Sorry, no pun intended.) Thank you.
February 26, 2026
Reply from Hays Travel - Bedford
Hello,
Thanks so much for booking once again, always happy to help! :)
Callum.
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