The staff in bedford based Hays travel are always helpful and polite. Callum was very helpful as usual, I knew when and where we wanted to go on holiday and he helped me choose the best cabin for... See more
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Callum made it a great booking experience! I was in my car having left a well known travel agent dissapointed. I called Hays in Bedford where Callum price matched a holiday to Egypt for me. I booked i... See more
Company replied
Great service as always from Callum and Lianne. We have total trust in you both and will continue to sing your praises to anyone we know who is looking for exceptional service from exceptional people... See more
Company replied
Our experience was extremely good. Callum at Hays Travel, Bedford seems to be very good at his job, and we were very impressed with all help he gave us when trying to book our holiday.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9 Silver Street, MK40 1SY, Bedford, United Kingdom
- 01234819352
4.9
Excellent
494 reviews
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Good service
Callus was very knowledgeable and dealt with our booking very efficiently.
February 26, 2026
Reply from Hays Travel - Bedford
Thank you for taking the time to write us a lovely review.
We look forward to seeing you again soon.
Many thanks, Team Bedford
Brilliant holiday great price
Brilliant experience. We found exactly what we asked for. After this no more trawling the internet for us.
February 24, 2026
Reply from Hays Travel - Bedford
Good Morning,
Thanks so much for taking the time to leave this review, I am so glad to have been able to help.
Callum.
Very friendly staff
Louise in the Bedford branch was very friendly and helpful. She organized everything for us, including our assistance on the plane. Louise was very knowledgeable about the area we wanted to travel, and made our booking experience very simple and easy. We will be using Hays travel again.
February 22, 2026
Reply from Hays Travel - Bedford
Good Morning, Thank you for the lovely review.
It was a pleasure meeting you both and look forward to seeing you again soon.
Reply from Hays Travel - Bedford
Good Morning,
Thank you for taking the time to give this feedback, we are so glad to have been able to help!
Callum.
The lady who helped us was friendly
The lady who helped us was friendly, efficient and very knowledgable. She guided us through the process very efficiently and giving good advice.
February 15, 2026
Reply from Hays Travel - Bedford
Thank you for your kind review.
It was great to meet you all and I look forward to seeing you soon.
Many thanks, Lianne
Reply from Hays Travel - Bedford
Thank you for your review. We hope you have a fantastic holiday.
Many thanks, Team Bedford
Lianne was so helpful knowledgeable and…
Lianne was so helpful knowledgeable and we were able to book everything on our list thank you
February 2, 2026
Reply from Hays Travel - Bedford
It was a pleasure to be able to help. I hope you both have a fantastic cruise, and I look forward to seeing you both soon.
Many Thanks, Lianne
Menorah holiday
Helpful lady we always book with them an answered all our questions and honest about which holiday to book
February 8, 2026
Reply from Hays Travel - Bedford
Thank you for the lovely review. Always a pleasure :-)
Louise
Really good service from Callum will…
Really good service from Callum will return for our next holiday booking
February 7, 2026
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this review, I am so glad I was able to help book your trip!
Callum.
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this review, I am so glad I was able to help book your trip!
Lianne.
Although we knew where we wanted to go
Although we knew where we wanted to go, Callum was very professional and helpful. He took us through the booking process and explained every thing.
February 5, 2026
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this review, I am so glad I was able to help book your trip!
Callum.
Holiday Experience
We found the whole experience of booking our holiday, so easy. Louise who we spoke to, was so efficent. We told her where we wanted to go, and within minute there were so much choice in Crete, our ideal destination. We decided on a location that looked very nice, at a reasoable price. The booking was very easy, and we were very happy, thanks to Louise.
January 29, 2026
Reply from Hays Travel - Bedford
Thank you for your lovely review. It was my absolute pleasure to help book your holiday. Look forward to seeing you again soon. :-)
Hays Travel
Very helpful and found holiday I am…
Very helpful and found holiday I am sure vwe will enjoy.
February 4, 2026
Reply from Hays Travel - Bedford
Good Morning,
Thanks so much for taking the time to leave this review, it was a pleasure to book your holiday. :)
Callum.
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for booking and taking the time to leave this feedback. I am so glad I was able to help you get this special trip planned.
Callum.
Very satisfied
The Bedford branch great with experience advisers like Lianne who is very helpful,great knowledge and great advice on what ever holiday u wish to book.
I always book at hays, Lianne is the one who I book my holidays with.
She's great and funny and she is very professional.
January 29, 2026
Reply from Hays Travel - Bedford
Thanks for your lovely words Sean.
It's always great to see you and have a little giggle whilst we book your holidays.
See you soon!
Many thanks, Lianne
Highly Recommend
We haven't been abroad for many years so decided to go to Hays Travel rather than try to book online. As soon as we walked in we were greeted and the whole experience was so very professional, friendly and clear. It was our first time with Hays Travel but we would definitely book again for all our travel needs. Highly recommend.
January 24, 2026
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for leaving this lovely review, I am so glad I was able to help you join your family for some quality time together. :)
Callum.
Callum was very efficient &…
Callum was very efficient & professional about my booking
Lovely chap very helpful
January 21, 2026
Reply from Hays Travel - Bedford
Good Morning Julie,
Thanks so much for booking with me, I am so glad I was able to help you!
Callum.
Callum was very helpful and the price…
Callum was very helpful and the price was competitive
January 14, 2026
Reply from Hays Travel - Bedford
Good Afternoon,
Thank you so much for taking the time to leave this lovely feedback, I am so glad I was able to help!
Callum.
It was a great experience with Callum
It was a great experience with Callum, but the smoke smell was driving us all potty until Callum located the problem, which was next door, fire engines were called & I’m hoping everyone was alright as customers were told they must leave.
Best wishes to Callum & team for speedy evacuation, well done.
January 20, 2026
Reply from Hays Travel - Bedford
Good Afternoon,
Thank you so much for taking the time to leave this review and trusting us with your holiday! Apologies once again for the smoke from the situation next door, I am glad everyone got out of the store safely, which is of course our main priority.
Take care,
Callum.
Helpful staff
Helpful, attentive staff . Easy and quick to book our rather complicated trip!
January 16, 2026
Reply from Hays Travel - Bedford
We appreciate you taking the time to leave us a review. We're so glad that our staff were helpful in booking your trip!
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