Hays Travel - Bedford Reviews 

Lovely staff, Eleanor and her supervisor found my holiday quickly, very good price. No fuss experience first time there but will book through them again. Lovely to see someone face to face.

Nice friendly young man who was very helpful

They were respectful and very professional and so kind towards helping us .

I wa greeted in warm and welcoming way what I needed was delivered in a very knowledgeable way I was very happy

Friendly welcoming staff (Callum)
Knew his facts or found out for us
Waited a while to be seen as lunch time and short staffed but apologised
Very clear about payments, dates, travel points etc

I kept changing my mind about exact dates. Callum was very patient and accommodating. He answered all my queries and explained everything in detail. .

Learned was very helpful and friendly. Learned understood our requirements would recommend to friends and relatives. Thanks kevin and cheryll

We always use your wonderful team in Bedford, so friendly and helpful. They always make things so easy for us.

Great and you have been very kind thank you

The consultant was very knowledgeable, and helpful, when there were no cabins showing on her system.
She was persistent with the travel company and was finally able to make the booking.

Bedford branch really want you to be happy with your choice of holiday, so they patiently search until you, the customer finds what they are happy with.
Louise was patient, helpful and friendly.

We've used the former Thomas Cook branch of Hays Bedford several times now, on a few occasions on a like for like comparison through other online holiday booking companies, for the exact same package, the price was slightly less in the branch.
The staff are always really polite and accommodating

My experience of using Hays Travel, has been excellent. Lianne has been brilliant, helping me each step of the way, with kindness and patience as I had so many questions before booking my trip. Her dedication, professionalism, and ability to reassure clients is a real asset and She is a credit to the company. I will certainly recommend others to her and Hays Travel and will not hesitate to use their services in the future.

Excellent service by all the staff

It's a nice environment to walk into .
Some travel agents can seem a little intimidating..Friendly helpful staff.

Louise at hays was very knowledgeable and professional. We found the process much easier than booking directly with tour operators on the web. Louise answered all our questions and we found a great hotel at a great price.

Brilliant help and advice from the staff.
They were patient and kind and could not help me enough.
I will always use them.
Thank you girls you are all stars in my book.