The staff in bedford based Hays travel are always helpful and polite. Callum was very helpful as usual, I knew when and where we wanted to go on holiday and he helped me choose the best cabin for... See more
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Callum made it a great booking experience! I was in my car having left a well known travel agent dissapointed. I called Hays in Bedford where Callum price matched a holiday to Egypt for me. I booked i... See more
Company replied
Great service as always from Callum and Lianne. We have total trust in you both and will continue to sing your praises to anyone we know who is looking for exceptional service from exceptional people... See more
Company replied
Our experience was extremely good. Callum at Hays Travel, Bedford seems to be very good at his job, and we were very impressed with all help he gave us when trying to book our holiday.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9 Silver Street, MK40 1SY, Bedford, United Kingdom
- 01234819352
4.9
Excellent
494 reviews
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Very helpful sorting out a holiday for…
Very helpful sorting out a holiday for my 50th.
October 4, 2025
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for booking your special trip with us, and taking the time to leave this review!
Callum.
Callam the store manager was more than…
Callam the store manager was more than helpful he got us the holiday we wanted and reduced the cost for us thanks mateb
September 28, 2025
Reply from Hays Travel - Bedford
So glad I could help. I look forward to seeing you branch again for your next holiday.
Many thanks, Callum.
First class service
As always found just what we wanted and a quick easy booking
was done by Calum that's why we always go back every year and always recommend to friends
September 18, 2025
Reply from Hays Travel - Bedford
Good Afternoon,
Thank you so much for taking the time to leave this review, I am so glad to have been able to help once again!
Callum.
The lady was very patient with us as we…
The lady was very patient with us as we were quite demanding and we were in there for over 2hrs and she found us our next summer holiday in the end.
September 7, 2025
Reply from Hays Travel - Bedford
Thanks for your review, I'm so glad I could find you your next holiday.
Many Thanks Louise
Holiday Booking
the young girl Issy was very helpful and did her best to find the best prices for us she was chatty and knowledgeable which made the experience easy for us
September 6, 2025
Reply from Hays Travel - Bedford
Thank you so much for the lovely review, mrs kemp. It was lovely meeting you, and i look forward to hearing how the holiday goes.
- issy.
Reply from Hays Travel - Bedford
Was lovely meeting you in store, thank you for the review. Hopefully see you soon :-)
Izzy Bedford Hays Travel
Izzy at Bedford Hays was extremely efficient, friendly and professional when she booked our holiday.
August 28, 2025
Reply from Hays Travel - Bedford
Good Morning,
thank you so much for booking with us once again, always a pleasure!
Issy.
Very helpful and patient and understood…
Very helpful and patient and understood my needs.
August 24, 2025
Reply from Hays Travel - Bedford
Thank you for the review. Glad we could help. Team Bedford :-)
Great friendly service
Great friendly service. Spent a lot of time to get the best deal for our holiday
August 8, 2025
Reply from Hays Travel - Bedford
Good Afternoon,
Thank you so much for taking the time to leave this review, we are so glad to have been able to help you!
Team Bedford.
First class service from Callum in Hays in Bedford.
They booked exactly the dates we asked for and in the hotel of our choice
August 13, 2025
Reply from Hays Travel - Bedford
Thank you for the lovely review, always great seeing you in branch. Team Bedford :-)
Canada trip
Thank you to Callum for helping us organise the trip of a lifetime.
After deliberations & several phone calls he managed to come up with a fantastic itinerary.
Also would like to mention Louise who was our first contact & couldn’t have been more helpful.
All staff are friendly & professional, giving the customer a feeling of confidence & individuality
August 3, 2025
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this feedback, we are so happy to be able to help you with this bucket list trip!
Team Bedford.
Hays in Bedford is a great Travel agency!
Callum was brilliant in finding what we wanted with the brief we gave him. He was extremely helpful with all our questions and we booked a great holiday for next year.
I would highly recommend Hays in Bedford as the staff are very helpful and friendly.
August 8, 2025
Reply from Hays Travel - Bedford
Thank you for your kind words. It's always a joy to find the right holiday for our customers and we look forward to seeing you in branch again soon.
Many thanks, Team Bedford
It was very helpful told us all we…
It was very helpful told us all we wanted to know would recommend you
August 9, 2025
Reply from Hays Travel - Bedford
Thank you for spending the time to give us some lovely feedback. We look forward to seeing you again soon!
Many thanks
Team Bedford
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this feedback, we really appreciate it.
Team Bedford!
callum was so friendly and helpful and…
callum was so friendly and helpful and nothing was too much trouble. he accommodated our every needs
July 27, 2025
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this feedback, we really appreciate it.
Team Bedford!
A GREAT EXPERIENCE
I found the Bedford branch in a central location and was greeted in a calm, unhurried, friendly manner. Callum researched my requirements for a (first time) 55 day cruise with particular criteria promptly and gave much advice on cruising, such as life on board, excursions and which cabin type to choose, and its location on the ship. At no time did I feel rushed during the process and felt that he, and the staff, were interested in my vision and expectations of a cruise.
July 24, 2025
Reply from Hays Travel - Bedford
Thank you so much for your review. It was a pleasure helping to find your cruise and we look forward to seeing you again soon.
Many thanks, Team Bedford
Came in with a head full of holidays…
Came in with a head full of holidays and questions feeling total overwhelmed.Was greeted by Louise who helped sort out all our questions, worries and our preferences and booked us our amazing holiday .thank you so much very happy
July 24, 2025
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this feedback, we really appreciate it.
Team Bedford!
Sorted the trip that we wanted at a…
Sorted the trip that we wanted at a great price with personal service and callback as promised, normal 5 star service from the staff
July 19, 2025
Reply from Hays Travel - Bedford
Thank you for your kind feedback. We look forward to seeing you again soon!
Team Bedford
Reply from Hays Travel - Bedford
Thanks for your review. We hope you have a great a great holiday, and look forward to seeing you again soon.
Team Bedford
We knew the holiday we wanted to book…
We knew the holiday we wanted to book and Callum made it easy and quick to do. He was very pleasant and easy to talk to.
This is the first time we have used Hays Travel.
July 18, 2025
Reply from Hays Travel - Bedford
Good Afternoon,
Thank you so much for taking the time to leave this review, it was a pleasure booking your holiday and I look forward to seeing you soon.
Callum.
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