The staff in bedford based Hays travel are always helpful and polite. Callum was very helpful as usual, I knew when and where we wanted to go on holiday and he helped me choose the best cabin for... See more
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Callum made it a great booking experience! I was in my car having left a well known travel agent dissapointed. I called Hays in Bedford where Callum price matched a holiday to Egypt for me. I booked i... See more
Company replied
Great service as always from Callum and Lianne. We have total trust in you both and will continue to sing your praises to anyone we know who is looking for exceptional service from exceptional people... See more
Company replied
Our experience was extremely good. Callum at Hays Travel, Bedford seems to be very good at his job, and we were very impressed with all help he gave us when trying to book our holiday.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9 Silver Street, MK40 1SY, Bedford, United Kingdom
- 01234819352
4.9
Excellent
494 reviews
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Great customer service in Bedford store
The person we spoke to in the Bedford store was great. Listened to what we wanted and we found an amazing holiday
July 16, 2025
Reply from Hays Travel - Bedford
Good Afternoon,
Thank you so much for booking with us and taking the time to leave this review, we really appreciate it.
Callum.
Great service from Lianne in your…
Great service from Lianne in your Bedford office. It took us a while to find the right cruise for next year and she was very patient with us keep looking at different options.
July 4, 2025
Reply from Hays Travel - Bedford
Hello!
Thank you so much for taking the time to leave this review, I really appreciate you booking with us.
Lianne.
Reply from Hays Travel - Bedford
Hello!
Thank you so much for taking the time to leave this review, I really appreciate you booking with us.
Callum.
Krakow trip.
My trip was all organised for me, it was also well looked at to give me the best value for money possible, thank you Louise.
July 8, 2025
Reply from Hays Travel - Bedford
Its was lovely meeting you. Im glad I could find you a great holiday. Hope you have a good trip. Regards Louise
Reply from Hays Travel - Bedford
It was lovely getting you booked again, I look forward to seeing you both soon.
Many Thanks Issy
Staff were polite and very friendly
Staff were polite and very understanding of what I wanted on my holiday. Used to book with tui but you guys saved me a lot of money on my nxt 2 holidays
July 2, 2025
Reply from Hays Travel - Bedford
Thanks for the review. Look forward to helping you book your holidays in the future.
The usual high standard of service…
The usual high standard of service received from Laura. Thank you!
June 24, 2025
Reply from Hays Travel - Bedford
It was lovely to finally meet in person Ruth. Thank you for the lovely review.
Louise
Hays at bedford is one grt shop ,from…VIC BROWN
Hays at bedford is one grt shop ,from the maneger to the apprentice ,you get a smile and grt sevice
ISSY well she is so good no,s what she is doing and very professional at her job,thank you fore booking my holiday
regards vic brown
June 21, 2025
Reply from Hays Travel - Bedford
Hi vic, We are all so glad to hear that you are happy with our service. You are a very valued customer of ours and im very happy i was able to get another holiday sorted for you. Looking forward to seeing you soon.
issy.
Polite good service
June 18, 2025
Reply from Hays Travel - Bedford
Thank you for your kind review.
Team Bedford
Holiday
The Gentleman was very helpful and got the holiday all sorted and said come back if we need anything else
June 13, 2025
Reply from Hays Travel - Bedford
Thanks for your review! We're always happy to help.
Many thanks, Team Bedford
Callum was excelent at answering…
Callum was excelent at answering questions and finding booking for us.
June 10, 2025
Reply from Hays Travel - Bedford
Good Afternoon,
Thank you so much for booking with us, and taking the time to leave this review.
Callum.
So helpful and friendly
A big thank you to Lianne and all the staff at the Bedford branch who were so helpful as we chopped and changed the dates, flights and hotels to get us the bespoke 4 destination holiday to Far East we were after. Also a big thanks to the lady on the end of the phone, doing all the checking and changes.
June 7, 2025
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this review, we are so glad to be able to help. :)
Team Bedford.
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this review, we are so glad to be able to help. :)
Team Bedford.
Well doneCould not have been easier to book my…
Could not have been easier to book my cruise . Incredibly helpful staff and all my questions were answered knowledgeably!
June 6, 2025
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this review, we are so glad to be able to help. :)
Team Bedford.
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this review, we are so glad to be able to help. :)
Team Bedford.
Reply from Hays Travel - Bedford
Hello,
Thank you so much for your kind words, we really appreciate it!
Team Bedford.
The travel agent Callum was so very…
The travel agent Callum was so very helpful and patient. He couldn’t do enough to get us the right holiday.
May 25, 2025
Reply from Hays Travel - Bedford
Good Afternoon,
Thank you so much for booking with us and taking the time to leave this feedback, it was a pleasure. :)
Callum.
Reply from Hays Travel - Bedford
Good Afternoon,
Thank you for leaving this review, we really appreciate you coming to book with us!
Team Bedford.
We have booked with Hays before and…
We have booked with Hays before and were delighted to book with them again .
Leanne was lovely , very helpful and knowledgeable.
May 10, 2025
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for your kind words and booking with us!
Team Bedford.
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for your kind words and booking with us!
Team Bedford.
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