What a great team in Bedminster. I had a very hard booking as it was a big booking, Lisa helped massively finding the holiday which was suitable for us, and when went to book all members of staff help... See more
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It was a breathe of fresh air to deal with a person direly in a travel shop who was knowledgeable and helpful and who actually cared about providing good service. It was good to know that good old fa... See more
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We walked into Bedminster, Bristol branch and was greeted by Jackie. This lady did everything possible to customise our holiday the way we wanted it. Nothing was too much trouble for her. Jackie... See more
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Jackie from Hayes Travel Bedminster arranged our holiday with precision and thoughtfulness (she knows us as we've been to her many times before). She gave us options and helped us choose the best. Hay... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
83 East Street, BS3 4EX, Bedminster, United Kingdom
- 01174055635
4.9
Excellent
827 reviews
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Reply from Hays Travel - Bedminster
Thank you so much for leaving a lovely review Mandy, let me know you you need any more help. Kind regards Jackie
the staff are great in hays they are…
the staff are great in hays they are always so helpful in bedminster.
customer service is excellent
January 21, 2026
Reply from Hays Travel - Bedminster
Thank you for your kind review, best regards Lisa
Booked through Hays
Booked two trips through Hays, nothing but helpful and informative. 5 stars!
January 20, 2026
Reply from Hays Travel - Bedminster
Thank you for the lovely comments always happy to assist...Kind Regards Rachel
Friendly
Friendly, professional and always happy to help.
Sophie from East St Branch in Bedminster Bristol, couldn’t be more helpful.
I couldn’t book my holiday at the time but Sophie was willing to investigate some further options, this enabled a booking a few days later .
January 27, 2026
Reply from Hays Travel - Bedminster
Hi Claire,
Thank you for taking the time to leave a lovely review. I am glad we were able to find you the holiday you wanted.
Many Thanks,
Sophie
Rachel made the booking experience…
Rachel made the booking experience really easy with her knowledge of the hotels and spainish islands. We are travelling with our disabled daughter so Rachel made sure we were aware of potential pitfuls of longer transfers etc and ensured we have assisted boarding. Cant wait for the holiday now !
January 24, 2026
Reply from Hays Travel - Bedminster
Thank you for taking the time to leave a great review! Kind regards Rachel
Great service by Rachel
Always book my holidays with Rachel in Bedminster shop very knowledgeable and helpful
January 18, 2026
Reply from Hays Travel - Bedminster
Thanks for the lovely review Sharon...Always happy to help..Regards Rachel
Jackie, the holiday queen
Went into your East Street branch, saw a nice lady, Jackie, she was pleasant and extremely helpful. I have a tracheotomy and she was understanding and found the holiday I wanted. She was great, what ever your paying her it isn’t enough. Please thank her on my behalf I’m very grateful
January 14, 2026
Reply from Hays Travel - Bedminster
Thank you so much or this lovely review Kevin and thank you for booking another holiday with me. Not too long to wait now! Let me know if you need any further assistance. Kind regards Jackie
Jackie was Extremely helpful
Jackie was Extremely helpful, she sorted our holiday really quickly, and before we knew it, Our Holiday of a Lifetime was booked!!
January 20, 2026
Reply from Hays Travel - Bedminster
Hi Sharon, thank you so much for this lovely review and thank you for booking your holiday with me. It sounds amazing! Kind regards Jackie
Staff are great with knowledge and find…
Staff are great with knowledge and find u the best holiday that suits u and your family, we haven’t yet, never had a bad holiday
January 11, 2026
Reply from Hays Travel - Bedminster
Thank you for the lovely comments And booking another 2 Holidays with us...Regards Rachel
great experience booking
Friendly and knowledgeable staff. Stayed late to complete the booking. Contacted me the next day with some information I requested.
January 16, 2026
Reply from Hays Travel - Bedminster
Thank you for the lovely comments..It was lovely to meet you both...Rachel
Great service as always
January 14, 2026
Reply from Hays Travel - Bedminster
Thank you for booking another lovely holiday with us.... Let us know if you need any further assistance. Kind regards Jackie
5 star service from Hays Travel Bedminster
Great service from Rachel at Hays travel Bedminster, so professional sorted our holiday at a great price.
January 13, 2026
Reply from Hays Travel - Bedminster
Thank you for booking another lovely Holiday with us...I know you will have a lovely time in tenerife...Rachel
Friendly service very helpful…
Friendly service very helpful everything we require is always sorted out efficiently.
We book with confidence
January 10, 2026
Reply from Hays Travel - Bedminster
Thankyou for your kind comments.....Regards Rachel
The lady who found my holiday was very…
The lady who found my holiday was very helpful going through lots of deals before finding the best deal. I would recommend Hays to anyone.
January 9, 2026
Reply from Hays Travel - Bedminster
Thank you for the kind comments..And booking another lovely Holiday with us ...Kind Regards Lisa
Lisa is such a lovely pleasant lady ,so…
Lisa is such a lovely pleasant lady ,so patient ,so helpful nothing seems to much trouble
January 8, 2026
Reply from Hays Travel - Bedminster
Good Evening Karen, Thank you for your lovely feedback. Glad we could help get your holidays sorted for the year.
Kind Regards Lisa
Reply from Hays Travel - Bedminster
Thank you for your review. We are very happy to help. Kind regards Lisa
Your staff are always really helpful…
Your staff are always really helpful and do every thing to get me the best deal
January 1, 2026
Reply from Hays Travel - Bedminster
Thankyou for your kind comments and booking another Holiday with us..Regards Rachel
Reply from Hays Travel - Bedminster
Thank you for taking the time to leave a 5* review for the service you received. Please let me know if you need any further assistance. Kind regards Jackie
The staff at Hays Bedminster are always…
The staff at Hays Bedminster are always helpful and very friendly we have used them before and would recommend them to everyone.
December 30, 2025
Reply from Hays Travel - Bedminster
Thank you so much for your kind words, i'm so glad we managed to get you cruise booked up.... not long to wait now! Kind regards Jackie
We always use Hays to book our…
We always use Hays to book our holidays/city breaks. Always helpful and finds us the best deals. I wouldn’t go anywhere else
December 28, 2025
Reply from Hays Travel - Bedminster
Thank you for your kind words Julie, hope you both have the most amazing time in Iceland... not too long to wait now. Kind regards Jackie
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