The complications on the holiday we booked for next year would of been impossible to do yourself. Everything was done for us after over an hour in store I no the holiday will be perfect not only do th... See more
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Went to book a holiday with 2 friends for next year. Amy was friendly, helpful and knowledgeable. We have booked several holidays through Hays and the staff have always provided us with friendly a... See more
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Yeah, again I always get an unbelievable service. I must say that Claire is absolutely superb in her job always gives me the best advice and always sort out any issues. I have can’t recommend enough t... See more
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Stacey was Incredibly knowledgeable with her advice about Tenerife and suggested a hotel which looks fantastic, she was upfront and honest about pricing and booked my seats onboard the aircraft, she a... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 The Mall Broadway Shopping Centre, DA6 7JJ, Bexleyheath, United Kingdom
- 02039180708
4.9
Excellent
1K reviews
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Very helpful professional polite
August 11, 2026
Reply from Hays Travel - Bexleyheath
Thank you for your lovely feedback! We are so pleased to hear you had such a pleasant experience with us
Sophia the agent who served me was…
Sophia the agent who served me was extremely knowledgeable and patient.
August 10, 2026
Reply from Hays Travel - Bexleyheath
Thank you very much for the 5 Star review , was lovely to meet you both and a pleasure assisting with your holiday plans , Sophia : )
I always use Hays @Bexleyheath to book…
I always use Hays @Bexleyheath to book my holiday. Kat the manager was super helpful and friendly and had lots if knowledge about the cruise we were booking. I prefer a face to face service rather than the website and this is my go-to place
Highly recommend them to family and friends
August 9, 2026
Reply from Hays Travel - Bexleyheath
Thank you for your wonderful feedback! We are so pleased to hear that you consistently choose us for your holiday bookings. It's great to know that Kat provided such helpful and friendly service, and that you value the face-to-face experience. We truly appreciate your recommendation!
Kind Regards
Hays Travel Bexleyheath :)
welcoming ambience
welcoming ambience, knowledgeable staff, very helpful. I have used your company at Bexleyheath before and I would not hesitate to go there again.
August 10, 2026
Reply from Hays Travel - Bexleyheath
Thank you so much for your lovely review! I'm so pleased tp hear you found our atmosphere welcoming and our team knowledgeable and helpful. We truly appreciate your continued trust in us and look forward to assisting you again.
Kind Regards
Franqui :)
Lovely experience at bexleyheath with leonie
Very helpful and knowledgeable staff
Very quick to help with any queries
August 10, 2026
Reply from Hays Travel - Bexleyheath
Thank you very much for the lovely review , always a pleasure assisting with your holiday plans : )
Sophia at bexleyheath was absolutely…
Sophia at bexleyheath was absolutely amazing no pushing no looking down at us. She made our whole experience so easy and helpful she sorted everything out for us even the parking
August 9, 2026
Reply from Hays Travel - Bexleyheath
Thank you so much for taking the time to write such a lovely review , we really appreciate it , was lovely to meet you both and assist with your holiday plans , Sophia : )
Always welcoming and helpful service…
Always welcoming and helpful service great. wouldn't go anywhere else. Can't beat them.
August 8, 2026
Reply from Hays Travel - Bexleyheath
We all really appreciate your kind words and so glad to hear you will keep coming back to us , thank you : )
Reply from Hays Travel - Bexleyheath
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team helpful and informative throughout your booking process. We truly appreciate your positive feedback.
Kind Regards
Hays Travel Bexleyheath :)
Reply from Hays Travel - Bexleyheath
Thank you for the lovely review! We are so pleased to hear that you found our team to be helpful and friendly. Your kind words are greatly appreciated. :)
I always book through hays in…
I always book through hays in Bexleyheath and have done for Years' Franqui was absolutely amazing Franqui took the time held me to book one or holiday
August 7, 2026
Reply from Hays Travel - Bexleyheath
Thank you very much for your kind words , always a pleasure to assist with your holiday arrangements : )
I was served by Sophia who showed total…
I was served by Sophia who showed total commitment with patience and empowering me involving me in the choices . She presented herself as very professional with excellent communication skills understanding my needs and offering me the right package . She kept her smile. I am very satisfied as she has also promised to follow up and help me with my booking when the time is near . I felt comfortable and pleased with the service .
August 5, 2026
Reply from Hays Travel - Bexleyheath
Thank you very much for your kind words , was a pleasure assisting with your flights and lovely to meet you . Catch up again soon , Sophia : )
Nice and easy booking
Booking agent Samantha very helpful, very pleasant making things very easy for us.
August 3, 2026
Reply from Hays Travel - Bexleyheath
Thank you so much for the great feedback! We are delighted to hear that Sam made everything easy and pleasant for you. :)
I came to the branch as I found out the…
I came to the branch as I found out the holiday booked on Saturday was cheaper online with tui .
Once I informed the manager of this she just asked to see the photo showing the screenshot and with no issue amended our booking straight away.
As always the manager was easy to speak to and professional throughout being very thorough.
Our adult son has special needs and the staff are always very understanding of his needs.
August 2, 2026
Reply from Hays Travel - Bexleyheath
Thank you very much for taking the time to write a lovely review , we all really appreciate it . Always a pleasure assisting with your holiday plans : )
We were extremely impressed with the high standard of service
We were extremely impressed with the high standard of service we received Today from Dennis at the Bexleyheath branch. He was patient and helpful. We had a lot of questions and needed a lot of help to find the best holiday. He listened and got us a great deal on an amazing holiday. We can't thank him enough for taking the pressure off us and making the booking so easy.
August 2, 2026
Reply from Hays Travel - Bexleyheath
Thank you so much for such a lovely review! We are so pleased to hear that Denis went above and beyond to ensure you had a stress-free holiday. We're delighted you appreciated the patience and determination to find the best holiday. :)
My booking for my holiday in Crete at…
My booking for my holiday in Crete at the Bexleyheath branch was a pleasant experience. Helena went through all the booking process with me including explaining all aspects of the airport assistance requirements for my friend. I would not hesitate to use Hays Travel in the future.
July 30, 2026
Reply from Hays Travel - Bexleyheath
Thank you so much for your kind review! It's lovely to hear you had such a pleasant experience with us, especially regarding the airport assistance. We look forward to helping you again :)
Reply from Hays Travel - Bexleyheath
Thank you for your wonderful feedback! We are so pleased to hear that you found Sam to be incredibly helpful, patient, and friendly. Your kind words are greatly appreciated.
Easy, stress-free booking
Thank you to Sophia who was efficient and professional. She offered lots of options, dealt with our booking for a big party of people and explained all the fine details.
Will definitely book through her again
July 23, 2026
Reply from Hays Travel - Bexleyheath
Thank you so much for the lovely review , always a pleasure assisting with your holiday plans . Hope you're looking forward to it ! See you soon , Sophia : )
Polite and welcoming staff as soon as…
Polite and welcoming staff as soon as you arrive. Very helpful checking what we wanted at the hotel was what we wanted. Efficient and quick.
July 30, 2026
Reply from Hays Travel - Bexleyheath
We really appreciate your kind words , thank you very much : )
Booked our 4th cruise with Hays Travel…
Booked our 4th cruise with Hays Travel Bexleyheath,always hassle free,agent Claire was excellent, nothing was too much trouble and she thoroughly explored all the options to make sure we have a perfect holiday.
July 16, 2026
Reply from Hays Travel - Bexleyheath
Thank you very much for your loyalty to us , always a pleasure . See you again soon : )
Sam could not have been more helpful
Sam could not have been more helpful. We gave her our list of wants and don’t wants last week and she came up trumps this week. Lovely girl.
July 28, 2026
Reply from Hays Travel - Bexleyheath
Thank you very much for the lovely review , always a pleasure assisting with your holiday plans : )
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