The complications on the holiday we booked for next year would of been impossible to do yourself. Everything was done for us after over an hour in store I no the holiday will be perfect not only do th... See more
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See what reviewers are saying
Sophia always goes the extra mile to create a holiday package for you. Nothing is ever too much trouble , even researching holidays when she is not in store. Sophia knowledge is amazing, she is a c... See more
Went to book a holiday with 2 friends for next year. Amy was friendly, helpful and knowledgeable. We have booked several holidays through Hays and the staff have always provided us with friendly a... See more
Company replied
Stacey was Incredibly knowledgeable with her advice about Tenerife and suggested a hotel which looks fantastic, she was upfront and honest about pricing and booked my seats onboard the aircraft, she a... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 The Mall Broadway Shopping Centre, DA6 7JJ, Bexleyheath, United Kingdom
- 02039180708
4.9
Excellent
1K reviews
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Booked our 4th cruise with Hays Travel…
Booked our 4th cruise with Hays Travel Bexleyheath,always hassle free,agent Claire was excellent, nothing was too much trouble and she thoroughly explored all the options to make sure we have a perfect holiday.
July 16, 2026
Reply from Hays Travel - Bexleyheath
Thank you very much for your loyalty to us , always a pleasure . See you again soon : )
Sam could not have been more helpful
Sam could not have been more helpful. We gave her our list of wants and don’t wants last week and she came up trumps this week. Lovely girl.
July 28, 2026
Reply from Hays Travel - Bexleyheath
Thank you very much for the lovely review , always a pleasure assisting with your holiday plans : )
Kat spent a lot of time with me finding…
Kat spent a lot of time with me finding me the holiday with my budget she a very nice person
July 28, 2026
Reply from Hays Travel - Bexleyheath
Thank you very much for the 5 Star review , it's very much appreciated , see you again soon : )
Reply from Hays Travel - Bexleyheath
Thank you for the 5 Star review , we all really appreciate it : )
Fantastic and helpful
Fantastic service as always, Sophia went out of her way to help get the best deal on our cruise. Thank you for your help and patience. Wouldn’t go anywhere else to book a holiday 😀
July 26, 2026
Reply from Hays Travel - Bexleyheath
Thank you very much for taking the time to write such a lovely review , it's very much appreciated and always a pleasure assisting with your holiday plans , Sophia : )
Great friendly staff!!!
July 19, 2026
Reply from Hays Travel - Bexleyheath
Thanks so much for the great review :)
The experience of the staff made our…
The experience of the staff made our visit to Bexleyheath Store extremely easy
July 25, 2026
Reply from Hays Travel - Bexleyheath
Thank you for your wonderful feedback! We are delighted to hear that our staff made your visit to our Bexleyheath Store so easy and pleasant.
Denis was very helpful and efficient in…
Denis was very helpful and efficient in his work
July 25, 2026
Reply from Hays Travel - Bexleyheath
Thank you so much for your wonderful 5-star review! We are so pleased to hear you had a great experience with us :)
It was great book with hays we use hays…
It was great book with hays we use hays every year, and every time it is great, they have lots of time to help you find the best holiday with the best deal, nothing is to problematic and try and find exactly what you want for all people travelling.
July 10, 2026
Reply from Hays Travel - Bexleyheath
Thank you very much for taking the time to write a lovely review , we all really appreciate it : )
I've been using Katrina for many years
I've been using Katrina for many years, and I wouldn't book with anyone else. Nothing is ever too much trouble for her, and she always takes the time to answer all of my questions, no matter how big or small.
Katrina is friendly, knowledgeable, and goes above and beyond to make the whole booking process easy and stress-free. Her customer service is outstanding, and I always feel confident knowing everything is taken care of.
A well-deserved 5 stars for Katrina! I highly recommend her to anyone looking for exceptional service.
July 25, 2026
Reply from Hays Travel - Bexleyheath
Aww Thanks Lyndsey, Lovely review! :) Thank you for booking with me again. x
The young lady called Amy was very…
The young lady called Amy was very professional, patient and helpful. She found me exactly what I was looking for within my budget.
I would definitely use them again - Thanks Amy! you're a star.
Michelle
July 24, 2026
Reply from Hays Travel - Bexleyheath
Aww Thanks for the Lovely review, on Amy she is our Super Star apprentice. :)
Pleasant reception and very informative info and guidance rom Sophia
Pleasant reception and very informative
July 17, 2026
Reply from Hays Travel - Bexleyheath
Thank you for booking with us. Hope you have an amazing Holiday:)
We always go to book our holidays with…
We always go to book our holidays with Samantha as she knows what we are looking for she is very friendly and helpful can’t fault her
July 22, 2026
Reply from Hays Travel - Bexleyheath
Thank you so much for booking with us again. :) Really appreciate the comments and the Loyalty.
We went into the Bexleyheath branch…
We went into the Bexleyheath branch just to get some ideas, we spoke to a lovely girl called Amy, and after talking things through with her we booked a cruise,
July 17, 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Excellent service as usual well done…
Excellent service as usual well done and thank you Sophie
July 17, 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Very helpful
Very helpful, nothing we asked was too much trouble. Definitely use them again.
July 14, 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Many thanks to Amy for booking the trip…
Many thanks to Amy for booking the trip to Guernsey for me in September great service as always at bexleyheathl
July 11, 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Hayes Bexleyheath
I don’t go anywhere else
Life made too easy when booking
Staff/service experience all in one branch
July 11, 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
It was a lovely experience
It was a lovely experience, a good Travel adviser, sold us everything we needed to know about the hoilday
We booked. Excellent service
July 10, 2026
Reply from Hays Travel - Bexleyheath
Thank you for booking with us!, i hope you enjoy your holiday and well deserved break! - Helena
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