We knew roughly where and when we wanted to go but the lady we saw helped us in deciding for certain which hotel. She was friendly, knowledgeable and helpful. We will definitely return for our next ho... See more
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Sophia always goes the extra mile to create a holiday package for you. Nothing is ever too much trouble , even researching holidays when she is not in store. Sophia knowledge is amazing, she is a c... See more
The complications on the holiday we booked for next year would of been impossible to do yourself. Everything was done for us after over an hour in store I no the holiday will be perfect not only do th... See more
Company replied
Went to book a holiday with 2 friends for next year. Amy was friendly, helpful and knowledgeable. We have booked several holidays through Hays and the staff have always provided us with friendly a... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 The Mall Broadway Shopping Centre, DA6 7JJ, Bexleyheath, United Kingdom
- 02039180708
4.9
Excellent
1K reviews
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The staff are very welcoming
The staff are very welcoming, friendly and extremely patient and helpful. Nothing seemed too much trouble. They helped us find the ideal accommodation for our needs on a good resort. They were very professional and knowledgeable. Would book again through this company.
May 29, 2026
Reply from Hays Travel - Bexleyheath
Thank you so much for your kind words . Glad to hear you will come back to us for your future holiday plans : )
Reply from Hays Travel - Bexleyheath
Thank you very much for the 5 Star review , we all really appreciate it : )
Fabulous service
Samantha was extremely helpful and helped us chose our holiday. The booking process was smooth and simple
May 28, 2026
Reply from Hays Travel - Bexleyheath
So pleased to hear you were happy with the service received , thank you very much for the lovely review : )
Staff ,booking process and service is…
Staff ,booking process and service is always excellent 👌 👏
June 3, 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Excellent service start from finish…
Excellent service start from finish highly recommended travel agents.
June 2, 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Very professional
Very helpful very professional and the girls couldn’t do enough for us
Thank you
June 1, 2026
Reply from Hays Travel - Bexleyheath
Hey Mr Ellison, Thanks for the lovely review and booking with us again. :)
Reply from Hays Travel - Bexleyheath
Hey Mr Ashenden, Thank you for booking with us again. We really Appreciate it :)
Welcoming
Leonie was knowledgeable, helpful and friendly as soon as we sat down. She is an asset to Hays Travel
May 31, 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Great service from your staff member
Great service from your staff member. Really listened and understood what we were looking for and found it very quickly.
May 31, 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Mia was friendly and very knowledgeable…
Mia was friendly and very knowledgeable and a joy to deal with. Thank you
May 23, 2026
Reply from Hays Travel - Bexleyheath
Thank you very much for the lovely review , really appreciate it : )
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
We waited to see a specific member of…
We waited to see a specific member of staff, who acknowledged us upon our arrival & asked us to take a seat while we waited. The booking service was very straightforward & on the whole our needs were met. The system was a little slow at times but didn’t affect the service we got. The member of staff was very helpful & friendly & does remember from past bookings what we want. Overall a good experience 🙂
May 30, 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Made you feel very welcome took time…
Made you feel very welcome took time checking all holidays and once holiday was picked explained every detail.A good experience.would be happy to use again.
May 29, 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Makes booking a trip a pleasure
Always willing to help with my booking nothing is too much trouble. They price match, which is a big one for me. Pleasant and polite staff, it's a pleasure going into the shop. Personal service always.
May 20, 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
The staff at the Bexleyheath branch…
The staff at the Bexleyheath branch were very welcoming and everything was dealt with in a totally professional way. Nothing was to much trouble to do and any questions I had were answered.
May 19, 2026
Reply from Hays Travel - Bexleyheath
Thankyou for this kind review. 😊
Adventure of a Lifetime
Two days ago I booked my holiday with Hays Travel… Everything went well and I’m so happy looking forward for my holiday… What an adventure… Thank you, cheers
May 22, 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Hayes always finds best deal for us and…
Hayes always finds best deal for us and as we don't have a printer, they always ask if they want us to print it all out. Totally stress free booking procedure. We have booked three holidays with them this year and service has always been the same.
May 24, 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Excellent Customer Service
Excellent Customer Service.
Always the Travel Agent of choice.
Thank you.
May 13, 2026
Reply from Hays Travel - Bexleyheath
Thank you so much for the lovely review! :)
Reply from Hays Travel - Bexleyheath
Thank you so much Maria, I hope you have a lovely holiday (: -Mia
Very helpful and quick service
May 23, 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
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