We knew roughly where and when we wanted to go but the lady we saw helped us in deciding for certain which hotel. She was friendly, knowledgeable and helpful. We will definitely return for our next ho... See more
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Sophia always goes the extra mile to create a holiday package for you. Nothing is ever too much trouble , even researching holidays when she is not in store. Sophia knowledge is amazing, she is a c... See more
The complications on the holiday we booked for next year would of been impossible to do yourself. Everything was done for us after over an hour in store I no the holiday will be perfect not only do th... See more
Company replied
Went to book a holiday with 2 friends for next year. Amy was friendly, helpful and knowledgeable. We have booked several holidays through Hays and the staff have always provided us with friendly a... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 The Mall Broadway Shopping Centre, DA6 7JJ, Bexleyheath, United Kingdom
- 02039180708
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Lady who did our booking gave us all…
Lady who did our booking gave us all the information we needed, good service, hence we keep using Hays Travel

Reply from Hays Travel - Bexleyheath

Reply from Hays Travel - Bexleyheath
Always love going to Hays to book my…
Always love going to Hays to book my holidays i feel the staff are like friends now

Reply from Hays Travel - Bexleyheath

Reply from Hays Travel - Bexleyheath

Reply from Hays Travel - Bexleyheath
Hayes Travel are very good at all…
Hayes Travel are very good at all aspects of helping customers with holiday requirements, the staff are so helpful and friendly.

Reply from Hays Travel - Bexleyheath
Staffs always helpful
Staffs always helpful
Good experience
Helped with discount vouchers and matching prices
Booking process easy
Great service @ Bexleyheath branch

Reply from Hays Travel - Bexleyheath
We have used hays travel At bexleyheath…
We have used hays travel At bexleyheath for several years now and have never had any issues with booking holidays or the travel advice given .
All the staff are very friendly helpful and cheerful,
We have just booked for next year on the advice and review Stacey one of the advisers gave us looking forward to it

Reply from Hays Travel - Bexleyheath
Great booking experience
Good communication, staff members (Sophie’s) attention to detail and genuinely trying to find the best deal for me. Also advising on potential locations, resorts and hotels suitable for my family. Not feeling rushed to decide on where to book. Great experience

Reply from Hays Travel - Bexleyheath
Lovely and very helpful travel agent…
Lovely and very helpful travel agent called sophi she was so patient and helpful with everything from finding holiday destination to booking it and checking in with boarding passes and also my Australian visa thank you very much 😊

Reply from Hays Travel - Bexleyheath
Excellent service.
Lovely, knowledgeable staff. Easy booking from the start when I had no idea where we wanted to go. We always book through Hays. They're always ready to answer any questions, help resolve any issues. And the really di help you find the best deals. Excellent customer service right up until you travel.

Reply from Hays Travel - Bexleyheath
They are friendly,helpful and get you…
They are friendly,helpful and get you what you are looking for and pricematch

Reply from Hays Travel - Bexleyheath
Life changing holiday booking
I had a fantastic experience booking a trip for me and my friend with Leonie at Hays Travel in Bexleyheath. From start to finish, she was professional, approachable, and genuinely attentive. She really took the time to listen and understand all my (quite unique!) requirements, offering thoughtful suggestions that matched our needs perfectly.
I’m someone who always puts family first and haven’t taken a holiday in a long time, so this meant a lot to me. Walking into Hays Travel felt like a big step for me — and meeting Leonie truly made it life-changing.
Thank you, Leonie, for your patience and for taking the time to go through everything with such care. You made the whole process feel easy and stress-free, and your warm, friendly manner made such a difference. For the first time in a long time, I feel excited about something just for me.
A genuinely lovely person and an exceptional travel agent — I wouldn’t hesitate to recommend her!
Very attentive staff she did not rush…
Very attentive staff she did not rush us to make a decision.

Reply from Hays Travel - Bexleyheath
We were met by a lovely girl called…
We were met by a lovely girl called Amy, she listened to everything we wanted included in our holiday and delivered within budget. She entertained our little boy too with an interactive screen keeping him busy whilst we looked at what she had found for us. We can’t wait for our holiday to come and are counting the days down already! Thank you Amy we will be back.

Reply from Hays Travel - Bexleyheath

Reply from Hays Travel - Bexleyheath
Hays travel go out of their way to be helpful, friendly, pleasant and give you advice
I found the agent very friendly and helpful and made the experience very pleasant. I had to phone the next day and spoke to a different agent who was also helpful and friendly. I would use Hays Travel again in the future. The agents that I dealt with were Clare and Franquie

Reply from Hays Travel - Bexleyheath

Reply from Hays Travel - Bexleyheath
The lady in store who found our holiday…
The lady in store who found our holiday asked what we wanted and found everything we were looking for excellent service

Reply from Hays Travel - Bexleyheath
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