Hays Travel - Bexleyheath Reviews 

1,376
TrustScore 5 out of 5

4.9

6 The Mall Broadway Shopping Centre, DA6 7JJ Bexleyheath, GB


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Rated 5 out of 5 stars

We knew roughly where and when we wanted to go but the lady we saw helped us in deciding for certain which hotel. She was friendly, knowledgeable and helpful. We will definitely return for our next ho... See more

Company replied

Rated 5 out of 5 stars

Sophia always goes the extra mile to create a holiday package for you. Nothing is ever too much trouble , even researching holidays when she is not in store. Sophia knowledge is amazing, she is a c... See more

Company replied

Rated 5 out of 5 stars

The complications on the holiday we booked for next year would of been impossible to do yourself. Everything was done for us after over an hour in store I no the holiday will be perfect not only do th... See more

Company replied

Rated 5 out of 5 stars

Went to book a holiday with 2 friends for next year. Amy was friendly, helpful and knowledgeable. We have booked several holidays through Hays and the staff have always provided us with friendly a... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 6 The Mall Broadway Shopping Centre, DA6 7JJ, Bexleyheath, United Kingdom

  • 02039180708

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,376)

126,307 reviews in the last 12 months

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Rated 5 out of 5 stars

Samantha was very helpful sorting out a…

Samantha was very helpful sorting out a flight to Australia for me taking into account the considerations I requested. I have used Hays travel for many years and am very pleased with the way I’m dealt with by staff, some such as Samantha, Stacey and Kat are like friends but very efficient ones.

April 23, 2026
Hays Travel - Bexleyheath logo

Reply from Hays Travel - Bexleyheath

Thank you for taking your time to leave this kind review. 😊

Rated 5 out of 5 stars

Sophia at the Bexleyheath store

Sophia at the Bexleyheath store is so knowledgeable, helpful and goes far beyond to find the best holiday at the best price.
Plus, the follow up she gives is so reassuring.
Get down to Bexleyheath and book a holiday...............

April 22, 2026
Hays Travel - Bexleyheath logo

Reply from Hays Travel - Bexleyheath

Thank you so much for this kind review. 😊

Rated 5 out of 5 stars

Good customer service

Good customer service. Friendly and gentle chat. Got exactly the holiday we required.

April 16, 2026
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Reply from Hays Travel - Bexleyheath

Thank you for this kind review. 😊

Rated 5 out of 5 stars

Rhodes with jet2.

Very clear what we get ...
Very pleasant
Very helpful
Love Hays Travel.

March 29, 2026
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Reply from Hays Travel - Bexleyheath

We appreciate your kind words and are so happy to hear that you found our service helpful and pleasant. Thank you for your continued support!

Rated 4 out of 5 stars

Very helpful and friendly staff and…

Very helpful and friendly staff and booking process including personal touch to find us the right resort, flight and transfers.

April 11, 2026
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Reply from Hays Travel - Bexleyheath

Robert,

We're happy to hear that our staff was helpful and friendly! We appreciate your feedback regarding our booking process and personal touch to find the right travel options for you.

Regards
Hays Travel Bexleyheath :)

Rated 5 out of 5 stars

Hays Bexleyheath

Staff are all very professional and knowledgeable, particularly Sophie, who has booked holidays for me in the past. She is excellent and ensures I have all the information I need for whatever holiday I book. and goes the extra mile.

April 10, 2026
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Reply from Hays Travel - Bexleyheath

Thank you for this kind review. 😊

Rated 5 out of 5 stars

Another brilliant booking experience…

Another brilliant booking experience with Sophie. Took all the stress out of it. Quick response & all relevant information given.

April 9, 2026
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Reply from Hays Travel - Bexleyheath

Thank you very much for the lovely review , was great catching up and always a pleasure . See you soon , Sophie : )

Rated 5 out of 5 stars

Great customer service

Clare was really helpful and patient sorting out the holiday I was looking at booking . She got me the same deal as I had seen on line

April 7, 2026
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Reply from Hays Travel - Bexleyheath

Thank you for leaving this kind review. 😊

Rated 5 out of 5 stars

Sophie

Sophie, yet again, went above and beyond to help me and my friends book our holiday. Excellent top class service … Thank you Sophie 😊

April 4, 2026
Hays Travel - Bexleyheath logo

Reply from Hays Travel - Bexleyheath

You're all very welcome and always a pleasure . Thank you so much for the lovely review , see you soon , Sophie : )

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