I gave them a budget and they found me a great all inclusive holiday in Menorca, Kieron worked hard to find me something suitable for me and my granddaughter who is only 5 , great location walking d... See more
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We had a bit of a wait as it was busy but we were given an apology for waiting. Also asked if we had a quick question to save us waiting but we didn’t, needed to book a holiday. Excellent service fr... See more
Company replied
I had a wonderful experience booking my recent holiday through Hays Travel. The staff were extremely friendly, professional, and took the time to find the exact deal that fit my budget. The... See more
Company replied
The girl who served us, Sienna, was very helpful and showed us a number of places that would be suitable for our requirements. She was patient with us as we looked them over and was very thorough in c... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
8A High Street, SG18 0JA, Biggleswade, United Kingdom
- 01767823042
4.9
Excellent
442 reviews
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Thank you Sienna!
I booked my holiday yesterday with Hays Travel, we used them last year too and were so happy with the experience. Sienna was so friendly and helpful, she made sure we had everything we wanted and made sure to get us the best deal. Thank you so much!
September 27, 2025
Reply from Hays Travel - Biggleswade
Thank you for your kind review :)
Sienna
The help and support from all the staff…
The help and support from all the staff was very much appreciated. I am of an age when I didn’t want to have to do all the arrangements which is why I went to Hays Travel. Very pleased I did !
September 20, 2025
Reply from Hays Travel - Biggleswade
thanks for booking with us
Reply from Hays Travel - Biggleswade
Thank you for your kind review :)
Felt rushed
September 10, 2025
Reply from Hays Travel - Biggleswade
I'm sorry that you felt that it was rushed , would you be able to tell us in what way so we don't make the same mistake again . At Hays we like our customer to be relaxed when booking a holiday so once again i'm sorry , I hope it put you off coming in again to book :)
The young lady that dealt with me was…
The young lady that dealt with me was very professional
September 10, 2025
Reply from Hays Travel - Biggleswade
thanks for the lovely review x
Customer service is excellent
Customer service is excellent.
Staff are helpful and friendly.
August 31, 2025
Reply from Hays Travel - Biggleswade
Thank you for your lovely review, we hope you enjoy your holiday! :) Hannah
Superstar Jackie at her best again!
Team member Jackie is so helpful, friendly and knowledgeable. Makes booking my next holiday so easy. Fantastic service as always
September 3, 2025
Reply from Hays Travel - Biggleswade
thanks always happy to help :)
Jackie at your Biggleswade branch was…
Jackie at your Biggleswade branch was so helpful with our trip to Japan
September 3, 2025
Reply from Hays Travel - Biggleswade
thanks for the review , happy to find the perfect holiday for you :)
Very helpful couldn’t fault the…
Very helpful couldn’t fault the service. Great knowledge about our destination. 100 percent.
August 22, 2025
Reply from Hays Travel - Biggleswade
Thankyou for your review Stephen, hope you are looking forward to your holiday! Hannah
All our questions were answered quickly…
All our questions were answered quickly and flights, hotels and taxi all settled.
August 20, 2025
Reply from Hays Travel - Biggleswade
Thank you for your booking and kind review. :)
We had not used hays travel before…
We had not used hays travel before there prices are excellent and there service was excellent and we will definitely be using them again
August 26, 2025
Reply from Hays Travel - Biggleswade
Thank you for your kind review :)
Excellent service
Both Jackie and Hannah were extremely helpful, very patient and kept us well informed during the process of booking our holiday.
August 19, 2025
Reply from Hays Travel - Biggleswade
Thank you for your kind review :)
Reply from Hays Travel - Biggleswade
Thank you so much for your kind review :)
Jackie at Biggleswade
Jackie at Biggleswade, was very helpful and resurring, she explained each item as we went along, making our booking easy and enjoyable.
Zoe Lloyd
August 12, 2025
Reply from Hays Travel - Biggleswade
Thank you for your kind review :)
Quick service
We popped into Hays in Biggleswade just to make an enquiry.
Been interested on a holiday to Antalya.
Sienna was very helpful & knowledgeable. She listened to all our requirements.
Within 1/2 an hour we had booked our holiday.
We will definitely go back to book future trips.
August 10, 2025
Reply from Hays Travel - Biggleswade
Mr & Mrs Gill, thank you for your kind review. I look forward to book your future travels :)
The staff member Hannah especially helpful …
The staff member Hannah was very knowledgeable and helpful. She went over and beyond to book a holiday for our family.
August 6, 2025
Reply from Hays Travel - Biggleswade
Thank you for your kind review :)
The ladies in your Biggleswade shop are…
The ladies in your Biggleswade shop are tremendous, unfailingly painstaking to get me a good deal, nothing is too much trouble. Also they are so personable and easy to talk to.
August 7, 2025
Reply from Hays Travel - Biggleswade
Thank you for your kind review :)
They tried to get me and my friend the…
They tried to get me and my friend the holiday of our requirement which took a lot of time
August 6, 2025
Reply from Hays Travel - Biggleswade
Thank you very much for your 5 star review and we all hope that you and your friend enjoy Tenerife :) Leia
Reply from Hays Travel - Biggleswade
thank you for your review we hope you and your family have a lovely time away :) Leia
Reply from Hays Travel - Biggleswade
Hi Sue. Thank you for booking with us and you kind review :)
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