Hays Travel - Birkenhead Reviews 

Sean was super helpful and friendly and helped us with every aspect of our holiday for 2025

We only use yourselves when booking our trips and holidays as we feel it is more personal and the team remember us and it is a very nice feeling as it comes across that the team really wants us to have the best time imaginable and that they look for the best possible deals for us to save some money

Nothing is to much trouble.
Very friendly staff.
Easy and quick service.

I went to the birkenhead hayes travel, the gentleman that helped me went above and beyond for me and got me the best price for my break away

Rachel was very friendly

Rachel who helped myself and husband was amazing and so helpful in arranging our winter holiday for March 2025 she is based at the Birkenhead shop, St John's Pavement.

From our arrival at the Birkenhead Branch to meeting Shaun (Sean) and leaving some time later, our experience was both helpful and rewarding in that Shaun (Sean) dealt with our every query professionally, efficiently and pleasurably... thank you.

Absolutely fantastic staff and definitely put a smile on my face many thank to you young gentleman for sorting my holiday out

Sean was fab, found us the perfect holiday, especially given our precise dates to travel.

We always try and use our local HAYS in town they have been very helpful in the past and do their best to book our holiday never had a problem in all they years we have dealt with them ..that is why we go there thank you sean this time for making it so easy cheeers

Rachel who booked our trip was very pleasant and helped us finding our ideal getaway .we never book holidays online like the experience of going into the travel agents .

Very helpful and pleasant colleague, very efficient

I saw a deal on Hays’ Facebook page and wanted to book so I emailed their Birkenhead store. Within 15 minutes I had a response from a member of staff named ‘Rachel’. She handled my booking quickly and with ease. She was also really helpful and friendly.

I have had a great experience, as Rachel went above and beyond to secure me a holiday based on my preferences. Rachel was kind, respectful and courteous when engaging with myself. Rachel could not go enough for me.

Thank you very much Hays Travel, specially Rachel.

Friendly service, knowledgeable staff and really helpful in helping us find the perfect deal for our holiday.

We had the pleasure of having Rachel book our holiday for us. Rachel was knowledgeable, patient and kind - she adapted to our changing demands and really took the time to understand what we wanted. We will definitely return to her to book our future holidays.

Sean, was so helping to our query and deliver us some information for which we decided to book our 1st cruise experience.

WE HAVE BOOKED MANY HOLIDAYS CRUISS WITH YOUR HELP. YOUR STAFF ON THE WHOLE HAVE BEEN EXTREMELY KNOWLEDGABLE AND HELPFUL.

RACHELE WAS VERY PATIENT WITH US AS WE HAD SOMETHINGS TO CLARIFY. WE HAVE BOOKED OUR CRUISE WITH HER AND AR TO SEE IF TYHEY CAN GO ON THOSES DATES.E CONSIDERING GETTING HE TO ADD ON TWO MORE GUESTS, WE ARE WAITING SEE IF THEY CAN GET THAT DATE OFF .

Excellent service

Julie who dealt with us was efficient and friendly.