Always helpful and friendly. James at the branch in Birkenhead always goes above and beyond. All the staff who we deal with in Birkenhead and Bromborough branches are superb at their jobs. They know... See more
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Rachel was extremely helpful and was determined to find something for me which she did. This is my first solo holiday after losing my hubby. I wanted firstly to book a cruise as we had been on several... See more
Company replied
As usual excellent service. We were pretty sure where we wanted to go & after a short discussion with Sarah about one or two options we very quickly settled on Tenerife. Seating was a problem on the o... See more
Company replied
From start to finish, your Birkenhead Branch have been amazing! This is the second time booking with them and they are as amazing as ever. In particular, James looked after us, firstly emailing us pro... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11 St Johns Pavement, CH41 2YB, Birkenhead, United Kingdom
- 01516 662800
4.9
Excellent
181 reviews
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Hays Travel the staff where very helpful very…
Hays Travel the staff where very helpful and very friendly told me everything I needed to no about my booking could not fault them I would certainly recommend hays travel
January 26, 2024
Reply from Hays Travel - Birkenhead
Thank you so much for your kind words and we hope you enjoy your holiday!
Everything was booked very smoothly
Everything was booked very smoothly, and explained to us
January 30, 2024
Reply from Hays Travel - Birkenhead
Thank you for your kind words and we hope you have a lovely holiday
James was very helpful and polite
James was very helpful and polite, very knowledgeable so it helped me to decide where to go.
January 30, 2024
Reply from Hays Travel - Birkenhead
Thank you for your kind comments, it was a pleasure to book your holiday. James
Absolutely spot on
Absolutely spot on. Great customer service!
Will not book with anyone else.
January 22, 2024
Reply from Hays Travel - Birkenhead
Thank you Linda, it was a pleasure to book your holiday. Sean
Helpful knowledgeable staff.
January 23, 2024
Reply from Hays Travel - Birkenhead
Thank you for your kind comments and it was a pleasure to book your holiday. Sarah
Reply from Hays Travel - Birkenhead
Hi Terance, Thank you for your great review, we are glad we could help. James
Reply from Hays Travel - Birkenhead
Hi Angela, Thank you for this review, have the best holiday! :))
The manager Sarah was wonderful
The manager Sarah was wonderful, welcoming and helpful.
January 20, 2024
Reply from Hays Travel - Birkenhead
Ah thank you Emma, it was a pleasure to book your holiday.
Reply from Hays Travel - Birkenhead
Hi Pat, Thank you for this kind review! We will let Becky know your kind words! Thank you for booking :)
The lady was very pleasant she usually…
The lady was very pleasant she usually worked at Bennington we only ever use hays travel all the staff are pleassant
January 18, 2024
Reply from Hays Travel - Birkenhead
Hi Irene, Thank you for this kind review! We will let Rachel know your kind words! Thank you for booking :)
James was so helpful and made things so…
James was so helpful and made things so easy and relaxing to book our first family holiday. Lovely atmosphere in shop all friendly and nothing too much to ask.
January 18, 2024
Reply from Hays Travel - Birkenhead
Hi Sara, Thank you so much for this lovely review, I'll let James know! Thank you for booking :)
Reply from Hays Travel - Birkenhead
Hi Angelina, Thank you so much for this lovely review, I'll let sarah know! Thank you for booking with us :)
The manger of Birkenhead head branch…
The manger of Birkenhead head branch Sarah was very helpful exsplaind eveything amazingly was very reassuring an made us feel very at ease as it was a spontaneous booking an she said enjoy Ye adventure any questions do not hesitate lovely thanks
January 14, 2024
Reply from Hays Travel - Birkenhead
Hi Paul, Thank you for the kind review, I'll be sure to let sarah know about this! Have a lovely day. Thank you for booking with us!
Sarah was extremely helpful made the…
Sarah was extremely helpful made the booking very ease and clear. Felt informed all the way.
Will definitely be booking with Hayes again.
January 15, 2024
Reply from Hays Travel - Birkenhead
Hi Susan, Thank you so much for your kind review, I'll let sarah know about this! Hope you have the best holiday!
Regards, Becky
Friendly knowledgeable helpful staff
January 14, 2024
Reply from Hays Travel - Birkenhead
Hi Mrs Lee, thank you so much for your kind review! Glad we could help you :)
Shaun went out his way to get us a…
Shaun went out his way to get us a great deal on our holiday.
January 12, 2024
Reply from Hays Travel - Birkenhead
Hi Shirley, thank you for this lovely review i will let sean know. Hope to see you again! :)
Reply from Hays Travel - Birkenhead
Hi Joanne, Thank you for your amazing feedback, I will pass this on to Becky
Best Regards
James
Reply from Hays Travel - Birkenhead
Thank you for your kind words and we hope you Have a lovely holiday
shaun had good experience of rome …
shaun had good experience of rome for our first city
break found us a good situated hotel for our stay
December 31, 2023
Reply from Hays Travel - Birkenhead
Thanks for your kind words and we hope you have a lovely holiday
The staff do there very best to get you…
The staff do there very best to get you whatever you want becky was very good.
December 29, 2023
Reply from Hays Travel - Birkenhead
Good Morning Mr Newton, I'm so glad we could help you get your holiday! I'll let Becky know about your kind words, Thank you!
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