Hayes always go above and beyond to get you a fantastic, sometimes tailor made holidays. Staff always really friendly and helpful. Kerry is an absolute Gem, but Hannah also does a great job.
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See what reviewers are saying
Friendly staff who listened and then made suggestions to find the perfect location and hotel. I felt confident in booking because they gave me the confidence
Company replied
We have booked many holidays over the years with Hays Travel and have always been more than delighted with the service we receive. All the staff are knowledgeable and helpful. They give you plenty o... See more
Company replied
We popped in and saw Hannah to discuss a cruise we had already booked while onboard a previous cruise. It became clear that if we cancelled our existing booking (forfeiting our already paid £100 depos... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
The Old Bakery High Street, SO32 1AA, Bishops Waltham, United Kingdom
- 01489 896428
4.9
Excellent
327 reviews
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Reply from Hays Travel - Bishops Waltham
Hi there Mrs Campbell, thank you for your review and we appreciate you taking the time to share your experience. So glad to hear you found your experience helpful! I will pass your comments onto Carole. Many thanks, Hannah
Reply from Hays Travel - Bishops Waltham
Hello Mr Belton, thank you very much for such a lovely review! So glad we were able to get your next holiday sorted for you to Egypt. See you again soon. Many Thanks, Hannah
Very helpful staff
Very helpful staff, organised our family trip to Disney Paris. Very knowledgeable about Disney, saved us so much time,
January 31, 2026
Reply from Hays Travel - Bishops Waltham
Hello Mrs Filder, thank you very much for such a lovely review! So glad we were able to get your next holiday sorted for you to Disneyland Paris. See you again soon. Many Thanks, Hannah
Reply from Hays Travel - Bishops Waltham
Hi Christine, We appreciate you taking the time to share your positive experience. Always great to see you both. Thanks Carole
Reply from Hays Travel - Bishops Waltham
Hello Mr Rickwood, thank you very much for such a lovely review! So glad we were able to get your next holiday sorted for you to Lanzarote. See you again soon. Many Thanks, Hannah
First class friendly service
We booked with Hays Travel last year and received first class service. So we decided to book with them again. Very friendly service and nothing was too much trouble. Was quite happy to give us good advice regarding different resorts. Booking was relatively easy and stress free. Would use again.
January 28, 2026
Reply from Hays Travel - Bishops Waltham
Hello Mrs Davies, thank you very much for such a lovely review! So glad we were able to get your next holiday sorted for you to Corfu. See you again soon. Many Thanks, Hannah
Fantastic experience
Fantastic experience. Would throughly recommend. Kerry was super helpful with the booking making the booking process super smooth and easy. Thanks very much. Top service 👌
February 3, 2026
Reply from Hays Travel - Bishops Waltham
Good Morning Andy, Thank you so much for your lovely review. Great to help you get your cruise confirmed. Can't wait to hear what you think of it. Thanks Kerry
Reply from Hays Travel - Bishops Waltham
Hello Mr and Mrs Sarson, thank you very much for your review! So glad we were able to get your next holiday sorted for you to Croatia. See you again soon. Many Thanks, Hannah
Great experience
Hannah went out of her way to book our holiday, communication was great, it took a few days to get things sorted but we now have a fantastic holiday to look forward too 😀
January 24, 2026
Reply from Hays Travel - Bishops Waltham
Hello Mrs Russell, thank you very much for your review! So glad we got the cruise booked for you in the end! See you again soon. Many Thanks, Hannah
Great team at Bishops Waltham
Thoroughly recommend Hays Bishops Waltham. Kerry researched many ideas for a girls holiday. We didn't know where to go or when and she helped us narrow down what we wanted. She took time, and listened to what we needed and tried her hardest to accommodate the flight times we wanted.
Great experience and will not hesitate to trust them for all our holiday needs
January 24, 2026
Reply from Hays Travel - Bishops Waltham
Hi Sharon, Thank you so much for your lovely comments. Glad we were able to find you something great for your birthday. Kind regards Kerry
A friendly face and efficient…
A friendly face and efficient information whilst booking the journey and holiday . Thank you.
January 21, 2026
Reply from Hays Travel - Bishops Waltham
Hi Catherine, it was such a pleasure booking your holiday again for you. It's always nice to see you in store. Thank you for your lovely review and continued support. Many Thanks, Lillie
Reply from Hays Travel - Bishops Waltham
Hello Mrs Dobson, thank you very much for your review! So glad we got another trip booked for you! See you again soon. Many Thanks, Hannah
Always helpful and very knowledgeable…
Always helpful and very knowledgeable really friendly staff
January 11, 2026
Reply from Hays Travel - Bishops Waltham
Hello Mrs Shaw, thank you for your review! Great to see you both again and thank you for your booking. See you again soon. Many Thanks, Hannah & Carole
Travel consultant was welcoming and…
Travel consultant was welcoming and listened to what we were looking for.
She made the process from start to finish a good experience when booking our cruise.
January 18, 2026
Reply from Hays Travel - Bishops Waltham
Good morning, Thank you so much for your lovely review. Glad to help with your booking. Excited for you experience something new. Kind regards Kerry
Our agent was very patient in meeting…
Our agent was very patient in meeting our requirements and came up with great hotel suggestions in Athens Excellent service thank you
January 18, 2026
Reply from Hays Travel - Bishops Waltham
Good Morning, Thank you for your lovely review. Always great to help you with your trip ideas.
Kind regards Kerry
Very helpful and patient.
Hannah was very helpful finding the holiday with all our requests. We changed the date and she was very patient and sorted everything. Thank you
January 17, 2026
Reply from Hays Travel - Bishops Waltham
Hello Mrs Fitz-Gibbon, thank you very much for your review! So glad we got the holiday sorted for the new dates and thank you again for your patience. Many Thanks, Hannah
Reply from Hays Travel - Bishops Waltham
Good Afternoon Mr Park, Thank you for your lovely comments. It's always great to see you in store and help book your next cruise. See you again soon! Kind regards, Hannah
Took time to help us make a decision…
Took time to help us make a decision and got everything sorted for us. Made everything very easy, always friendly and helpful when we come in.
January 7, 2026
Reply from Hays Travel - Bishops Waltham
Good Afternoon Sara, Thank you for leaving such lovely comments. I'm glad that we were able to find the trip you wanted. Very excited for you. Kind regards Kerry
BISHOPS WALTHAM/HAYS TRAVEL - HANNAH
Hannah is amazing!, booking a holiday was so easy and also very warm & friendly!, we always go to her!
January 10, 2026
Reply from Hays Travel - Bishops Waltham
Good Afternoon Tim and Jerry, Thank you for your lovely comments. It's always great to see you in store and help book your next adventure. See you again soon! Kind regards, Hannah
Reply from Hays Travel - Bishops Waltham
Hi Sam, Thank you for your lovely comments. Always happy to help with your next trip away.
Kind regards Kerry
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