Hayes always go above and beyond to get you a fantastic, sometimes tailor made holidays. Staff always really friendly and helpful. Kerry is an absolute Gem, but Hannah also does a great job.
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See what reviewers are saying
Friendly staff who listened and then made suggestions to find the perfect location and hotel. I felt confident in booking because they gave me the confidence
Company replied
We have booked many holidays over the years with Hays Travel and have always been more than delighted with the service we receive. All the staff are knowledgeable and helpful. They give you plenty o... See more
Company replied
We popped in and saw Hannah to discuss a cruise we had already booked while onboard a previous cruise. It became clear that if we cancelled our existing booking (forfeiting our already paid £100 depos... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
The Old Bakery High Street, SO32 1AA, Bishops Waltham, United Kingdom
- 01489 896428
4.9
Excellent
327 reviews
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Quick and helpful response
Very quick response to email enquiry followed by helpful face to face meeting. Simple booking process. Useful ongoing follow up contact.
January 30, 2025
Reply from Hays Travel - Bishops Waltham
Thank you very much for taking the time to give us your review! I am glad we were able to get your holiday sorted and we appreciate your support. Kind Regards, Hannah
Excellent!
Knowledgeable, friendly, enthusiastic and extremely helpful, I couldn't wish for more when booking a holiday.
I would recommend anyone to go to Hays Travel, Bishop's Waltham, where a wonderful team will welcome you.
January 15, 2025
Reply from Hays Travel - Bishops Waltham
Hi Maggie. Thankyou for your kind comments.. It was a pleasure to help you both find the perfect holiday! Have a great time! Regards Carole and the BW Team
Very helpful
Very helpful, very polite, took time to explain and made sure everything was done
January 8, 2025
Reply from Hays Travel - Bishops Waltham
Thank you very much for taking the time to give us your review! I am glad we were able to get your holidays sorted and we appreciate your support. Kind Regards, Hannah
Very helpful lady
Very helpful lady, I can highly recommend them, will be booking more holidays with this firm
January 7, 2025
Reply from Hays Travel - Bishops Waltham
Good Afternoon Allyson, Thank you very much for your comments. It was lovely to meet you and we look forward to helping you plan more of your trips. Kind regards, Kerry
Reply from Hays Travel - Bishops Waltham
Thank you very much for taking the time to give us your review! It was a pleasure to make the booking for you and I am glad we were able to get this booked for you! Thank you again for your continued support. Many Thanks, Hannah
Carol and Hannah were superb
Carol and Hannah were superb. Booking a bit complicated but the girls sorted it successfully.
December 15, 2024
Reply from Hays Travel - Bishops Waltham
Lovely to see you Marian and thank you for booking with us again. Regards Carole
The booking process was very simple
I booked a holiday for myself and a friend and the booking process with Hays Travel was very smooth and simple. They communicated directly with the travel company whilst I was in the office and everything was organised very quickly and they were able to answer any questions I had.
November 26, 2024
Reply from Hays Travel - Bishops Waltham
Thank you very much for taking the time to give us your review! It was a pleasure to make the booking for you and I am glad we were able to get the right cabin secure for you! Thank you again for your continued support. Many Thanks, Hannah
Organised what we wanted for when we…
Organised what we wanted for when we wanted it
November 14, 2024
Reply from Hays Travel - Bishops Waltham
Thank you very much for taking the time to give us your feedback! It was a pleasure to book your River Cruise and I am glad we were able to get this all sorted. We appreciate your continued support! Many Thanks, Hannah
Hannah was great
Hannah was great! Explained everything thoroughly and ensured the booking process was as smooth as possible. Thanks Hannah!
November 19, 2024
Reply from Hays Travel - Bishops Waltham
Thank you very much for taking the time to give us your feedback! It was a pleasure to make the cruise booking for you and I am glad we were able to get this sorted! Many Thanks, Hannah
Extremely helpful
Hannah was extremely helpful and found the best deal that suited my needs.
October 26, 2024
Reply from Hays Travel - Bishops Waltham
Thank you for taking the time to give us your review! It was a pleasure to make the booking for you and I am glad we were able to get it all sorted. We appreciate your support. Many Thanks, Hannah
As with all Hays travel agents that I…
As with all Hays travel agents that I have dealt with be it New Milton Fareham or Bishops Waltham all have been very helpful and I rate them highly
October 26, 2024
Reply from Hays Travel - Bishops Waltham
Thank you for taking the time to give us your review! It was a pleasure to make your booking for you. We appreciate your support! Many Thanks, Hannah
Absolutely first class in Bishops…
Absolutely first class in Bishops Waltham
we have never used a high street agent and so glad we tried Hays in our village.
Hannah was exceptional in every way explaining everything in detail and so supportive seeking out what is best for us as a priority.
This is a service that you will never get on line and a proper person.
will always use in future and highly recommended
October 25, 2024
Reply from Hays Travel - Bishops Waltham
Thank you very much for taking the time to give us such a lovely review! It was a pleasure to book your Cruise and thank you for coming to us. We appreciate your support! Kind Regards, Hannah
The customer service was great very…
The customer service was great very friendly and supportive answered all my questions 😀
October 17, 2024
Reply from Hays Travel - Bishops Waltham
Hi Mr Cole, It is always a pleasure to see you and help with your cruise bookings. Thank you for your kind comments - Regards Carole
Was not rushed at all
Was not rushed at all. Jerad was a temp cover for this location on saturday, but this made no difference to how we were treated. He was very professional at all times and allowed us time to discuss options we were given regarding the cruise we were booking with him. Thank you Jerad for a great experiance. Clare
October 12, 2024
Reply from Hays Travel - Bishops Waltham
Thank you for taking the time to give us your review! I will certainly pass your comments onto Jared who works from another Hays Travel branch. We were glad to see that you had booked your cruise and thank you again for your continued support. Many Thanks, Hannah
Hays Travel, Bishops Waltham.. Simply The Best
We always book our holidays at Hays Travel, Bishops Waltham. We get a excellent and personalised service you don't get at other travel agents. Also Kerry is a credit to your company. Nothing is to much trouble and Kerry makes sure we have everything we need.
October 12, 2024
Reply from Hays Travel - Bishops Waltham
Good Morning Mr Pothecary, Thank you very much for your lovely comments. It's always great to see you both and help with your holiday plans. Kind regards Kerry
Very helpful
Very helpful, gave us lots of alternatives and were happy to make adjustments until we found our holiday.
October 2, 2024
Reply from Hays Travel - Bishops Waltham
Thank you for taking the time to give us your review! It was a pleasure to book your Thailand holiday and I am glad we got it booked in the end. Many Thanks, Hannah
Good service and very pleasant office staff
The booking process was excellent and involved some complex requirements that were solved efficiently
September 24, 2024
Reply from Hays Travel - Bishops Waltham
Thank you for taking the time to give your review. I will pass your comments onto Kerry as she is now off for a couple of days. Thank you for your continued support. Many Thanks, Hannah ~ Assistant Manager
Hannah was very efficient and helpful.
September 26, 2024
Reply from Hays Travel - Bishops Waltham
Thank you for taking the time to give us your review! It was a pleasure to make your booking for you and I am glad we got your girls city break sorted! Kind Regards, Hannah
Great staff
All the staff take time to understand what our wants and needs are for a holiday and always find us the right one. It’s fabulous still having a local agent I can pop into at any point, gives us the confidence when booking knowing everything is completed by professionals who know what they are doing.
Nothing is too much trouble .
September 17, 2024
Reply from Hays Travel - Bishops Waltham
Thank you very much for taking the time to give us your review! It was a pleasure to book you another family holiday and we really appreciate your support! Carole is now on annual leave but I will pass this onto her. Kind Regards, Hannah
Very efficient service
I said what I wanted & needed & they delivered in clear logical fashion, gave me options & I chose my preference & it was all booked very quickly.
September 4, 2024
Reply from Hays Travel - Bishops Waltham
Thank you for taking the time to give us your review! I am glad we were able to get your trip sorted. We appreciate your support! Many Thanks, Hannah
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