Hayes always go above and beyond to get you a fantastic, sometimes tailor made holidays. Staff always really friendly and helpful. Kerry is an absolute Gem, but Hannah also does a great job.
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See what reviewers are saying
Friendly staff who listened and then made suggestions to find the perfect location and hotel. I felt confident in booking because they gave me the confidence
Company replied
We have booked many holidays over the years with Hays Travel and have always been more than delighted with the service we receive. All the staff are knowledgeable and helpful. They give you plenty o... See more
Company replied
We popped in and saw Hannah to discuss a cruise we had already booked while onboard a previous cruise. It became clear that if we cancelled our existing booking (forfeiting our already paid £100 depos... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
The Old Bakery High Street, SO32 1AA, Bishops Waltham, United Kingdom
- 01489 896428
4.9
Excellent
327 reviews
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Booked this cruise when we were aboard…
Booked this cruise when we were aboard on another cruise but associated the booking with Haynes, our travel agent of choice, so no real input from Haynes so far but I fully expect to involve them later.
April 24, 2024
Reply from Hays Travel - Bishops Waltham
Hi Mr Stockdale - Hope that you are having a great time onboard! Thank you for your comments and hope to see you soon Regards Team BW
Kerry was very helpful and patient
Kerry was very helpful and patient. Fantastic professional and a credit to the branch.
April 21, 2024
Reply from Hays Travel - Bishops Waltham
Good Morning David, Thank you very much for your lovely comments. We look forward to seeing you again in the store. Kind regards Kerry
Holiday starts here
Always had amazing service from Hays Travel Bishop's Waltham. Really helpful!!
April 26, 2024
Reply from Hays Travel - Bishops Waltham
Good afternoon Mr Tavender, thank you for your kind words. I hope Poppy has a lovely time on her cruise. Thanks again, Jacob and the BW team
Reply from Hays Travel - Bishops Waltham
Good Morning Mrs Edwards, I am pleased we got your little trip to Venice sorted, you will have a lovely time. Kind Regards Hayley & the BW team
Fast and through
Fast and through they made me feel as if they would do anything required to fulfil my requests
April 21, 2024
Reply from Hays Travel - Bishops Waltham
Good Afternoon Mrs Vicol, thank you for your kind comments I am pleased that we managed to sort your flight out for you. Many Thanks from Hayley & the Bishops Waltham Team
Very helpful knowledgable ladies with…
Very helpful knowledgable ladies with with an excellenf sense of humour and memory
March 26, 2024
Reply from Hays Travel - Bishops Waltham
Good Morning Mr Habberley, thank you for your kind words, it is always a pleasure to see you both I am glad we got your trip to Jersey sorted for you. Kind Regards Hayley & Bishops Waltham Team
Staff very helpful understood what we…
Staff very helpful understood what we wanted and came up with a great villa and good flight times
March 16, 2024
Reply from Hays Travel - Bishops Waltham
Hi Mr Cousins, Thank you for your kind review. I am so pleased that we managed to find you the perfect villa. Have a great holiday! Many thanks Carole
We have recently made 3 visits to this…
We have recently made 3 visits to this office and been seen by different members of Staff on each occasion. We have been treated very helpfully and professionally on all three visits
March 7, 2024
Reply from Hays Travel - Bishops Waltham
Good afternoon Mr Scott, thank you for your kind words. We are always happy to help out. Thanks again, Jacob and the BW team
Professional
Professional and helpful and researched holidays for us on given criteria
February 29, 2024
Reply from Hays Travel - Bishops Waltham
Good morning Mrs Wythe, thank you very much for your kind words. I am very happy that we found something for you and I hope you have a lovely time in Gran Canaria. Thanks again, Jacob and the BW team.
Very quick and efficient booking
Very quick and efficient booking, thankyou very much.
February 24, 2024
Reply from Hays Travel - Bishops Waltham
Good Morning Mr McDonald, Thank you very much for your comments. We're always happy to help you. Kind regards Kerry
Hayley was very helpful in finding the…
Hayley was very helpful in finding the right holiday.
February 23, 2024
Reply from Hays Travel - Bishops Waltham
Good Afternoon Mr Shoesmith, thank you for your kind comments. I am glad we got you booked on your holiday to Malta. Kind Regards Hayley & the BW Team
Great customer service
Great customer service, fast, efficient, friendly, good knowledge of area I wanted to book. Would definitely recommend.
February 15, 2024
Reply from Hays Travel - Bishops Waltham
Good Afternoon Mrs Madsen, Thank you for your kind words I hope you have a fab holiday in Tenerife. I am glad we got this sorted for you. Kind Regards Hayley & the team
Friendly staff
Friendly staff. Nothing too much trouble! Sorted everything out. 👍 thankyou
February 14, 2024
Reply from Hays Travel - Bishops Waltham
Good Afternoon Mrs Harding, Thank you for your kind comments! It was a pleasure to help you with your holiday plans. Kind Regards Carole & BW Team
Excellent and prompt service in finding us a week away
Jacob did a great job of listening to what we wanted from a weeks holiday in Lisbon and came up with suitable flight options and a few hotels to choose from. He found us a brilliant all round deal and saved us all the hassle of doing it ourselves and with the security of the travel agent team. Thanks all round!
February 11, 2024
Reply from Hays Travel - Bishops Waltham
Good morning Mrs Belfield, thank you very much for your kind words. I am very happy that we found something for you and I hope you have a lovely time in Lisbon. Thanks again, Jacob and the BW team.
Very helpful service all lovely girls…
Very helpful service all lovely girls and do convenient across the road from where I work.
And also Jason he's very helpful.
February 3, 2024
Reply from Hays Travel - Bishops Waltham
Good Afternoon Mrs Waters, thank you for your kind comments, I am glad we got your holiday sorted to Fuerteventura. Kind Regards Hayley & the team at Bishops Waltham
Efficient
Efficient, friendly, experienced staff. Prepared to go the extra mile, nothing too much trouble. A pleasure dealing with them.
January 20, 2024
Reply from Hays Travel - Bishops Waltham
Hi James, Thankyou for your kind comments! It was a pleasure to help you with your holiday plans. Kind Regards BW Team
Very helpful and competent
January 16, 2024
Reply from Hays Travel - Bishops Waltham
Hi Sandra, Thank you for your kind review! I am glad we got you sorted for your trip on the Glacier Express. Kind Regards Carole & the Team at Bishops Waltham
Review of Hays Bishops Waltham office
We had an email conversation prior to visiting the office which made our experience a lot easier. Haley was able to answer all of our questions. She booked 3 cabins on P&O cruise, linking our bookings. She was very knowledgeable and satisfied all our queries.
January 14, 2024
Reply from Hays Travel - Bishops Waltham
Good Morning Mrs Crockford, Thank you for your kind feedback, I am glad we got you all booked and sorted for your cruise. Kind Regards Hayley & the Bishops Waltham Team
Reply from Hays Travel - Bishops Waltham
Good Afternoon Elaine, Thank you very much for your lovely comments. Always nice to book your trips away. Kind regards Kerry
Easy to book our cruise in our local…
Easy to book our cruise in our local Hays Travel with friendly, helpful staff.
January 10, 2024
Reply from Hays Travel - Bishops Waltham
Thank you for your kind comments. It was a pleasure to help you with your cruise. Have a great trip! Regards Carole
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