I wanted to book a holiday around next year's eclipse and virtually all hotels or flights are fully booked already. Lucie spent 2 hours with me sorting out how we could do it with total patience, gre... See more
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The staff are always very friendly in the Bognor branch and Shan went out of her way to make sure she found us a cabin on the cruise we wanted that suited us, especially as there were very few left. S... See more
Company replied
We always receive a first class service from Sian. So much so that we do not book directly with tour companies like Riviera. Using Hays gives us piece of mind
Company replied
We always book with Hays Bognor. The team are always fantastic and helpful. We try who book with Sian as she now knows all our likes and dislikes. We won’t use anywhere else. Great service.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 London Road, PO21 1PY, Bognor Regis, United Kingdom
- 01243 887164
4.9
Excellent
969 reviews
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No staff more like family
The staff are so friendly that they know exactly what we are looking for in a holiday. And Sian, bless her cotton socks, she can't do enough for you. She goes above and beyond. Every joliday weve had through Hays has been amazing.
April 7, 2026
Reply from Hays Travel - Bognor Regis
We're happy to hear that our team's friendliness and dedication to finding you the perfect holiday shine through. Thank you for your kind words; we appreciate your continued trust in us.
I hadn't able to reserve my flights…
I hadn't able to reserve my flights with a deposit so had to go home for the full amount, not Hays fault but a bit annoying
April 5, 2026
Reply from Hays Travel - Bognor Regis
We appreciate your feedback and are sorry for the trouble you experienced because a deposit option wasn't available for your flights. We'll review this situation.
It was so much easier and more…
It was so much easier and more enjoyable booking in store, questions answered , costs and what we wanted explored and resolved
April 9, 2026
Reply from Hays Travel - Bognor Regis
We're happy to hear that booking in store was easier and more enjoyable for you. We appreciate you taking the time to share your positive experience with us.
Reply from Hays Travel - Bognor Regis
We appreciate you taking the time to share your experience, and we're so glad to hear we were helpful and professional for you.
Reply from Hays Travel - Bognor Regis
We appreciate you taking the time to share your experience with us; we are so glad that our service was fast, friendly, and efficient for you.
Reply from Hays Travel - Bognor Regis
We appreciate you taking the time to share your experience. We are so happy to hear that you found our service excellent and helpful.
As always the staff in Bognor Regis…
As always the staff in Bognor Regis were so very helpful. Sian always goes the extra mile and makes sure we are happy with everything to do with our booking.
Bognor have a great team
April 2, 2026
Reply from Hays Travel - Bognor Regis
We appreciate you sharing your kind words. We are so happy to hear that our team is helpful and goes the extra mile to ensure you are happy with your booking.
Using a company that is able to sort…
Using a company that is able to sort out my requirements for all my party gives me confidence.
April 2, 2026
Reply from Hays Travel - Bognor Regis
We're happy to hear that we could provide you with confidence by meeting all your party needs. Thank you for your positive feedback!
Helpful, friendly staff.
After emailing enquiring about holiday insurance, Lucy came straight back to me and was so helpful. I went into the Bognor Branch to buy the insurance. Unfortunately Lucy was not there, however, saw Jackie who was equally as efficient. Thank you.
April 1, 2026
Reply from Hays Travel - Bognor Regis
We're happy to hear that you had such a positive experience. We appreciate your kind words regarding our team's efficiency and helpfulness in assisting you with your holiday insurance needs. Thank you for your feedback.
Reply from Hays Travel - Bognor Regis
We appreciate you taking the time to share your positive experience; we're so glad that you found our team member to be helpful.
Hays Travel
Professionalism
Used Hayes in Bognor Regis for years and have always been treated with respect and professionalism every time.
March 29, 2026
Reply from Hays Travel - Bognor Regis
We appreciate your continued loyalty and are so glad that you've consistently experienced respectful and professional service with us over the years.
Hays Travel
Excellent friendly and honest advice…
Excellent friendly and honest advice from initial enquiry through to booking. I was particularly grateful for the patience shown as I had many questions!
March 28, 2026
Reply from Hays Travel - Bognor Regis
We are so glad to hear that you found our advice helpful and honest, and that you appreciated the patience shown during your booking experience. Thank you!
The staff were very helpful
The staff were very helpful. I have never used a travel agent before. It was a pleasant experience. Holiday booked in no time.
March 27, 2026
Reply from Hays Travel - Bognor Regis
We appreciate you sharing your first experience with a travel agent. We are so happy to hear that our staff were helpful and that you booked quickly!
Always good service and knowledge.
March 21, 2026
Reply from Hays Travel - Bognor Regis
We appreciate your positive feedback regarding our service and expertise; we are so glad you had a wonderful experience with us.
Helpful friendly and very efficient
March 20, 2026
Reply from Hays Travel - Bognor Regis
We appreciate you taking the time to leave us such a wonderful review; we are happy to have provided you with efficient assistance.
Reply from Hays Travel - Bognor Regis
Thank you for your review :)
Listened to needs and showed a genuine…
Listened to needs and showed a genuine interest in finding a good holiday.
March 10, 2026
Reply from Hays Travel - Bognor Regis
Janine,
We appreciate your positive feedback and are so happy we could find you a good holiday by listening to your needs.
bognorregis, Hays Travel
Kelsey was welcoming and friendly
Kelsey was welcoming and friendly, she was very helpful regarding flights and our holiday break.
March 10, 2026
Reply from Hays Travel - Bognor Regis
POWELL,
We appreciate your kind words! We are so happy to hear that you found our advisor helpful when booking your holiday and flights.
bognorregis, Hays Travel
We book all our holidays at Hays…Brown's getaway
We book all our holidays at Hays Bognor Regis mostly with Sian (she's so helpful and patient). We are never rushed. All the staff at this branch are very helpful and always service with a smile.
March 13, 2026
Reply from Hays Travel - Bognor Regis
We appreciate your kind review! We're so happy to hear that our team at Bognor Regis is helpful and patient when booking your holidays. Thank you for your continued support.
Hays Travel
Great customer service by Sian
Great customer service by Sian. Had been to a competitor and not very happy. Sian sorted everything for us absolutely flawless. Thank you
March 15, 2026
Reply from Hays Travel - Bognor Regis
We're happy to hear that you received great customer service. We appreciate you mentioning your experience and are so pleased everything was flawless.
Hays Travel
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