Sarah - As always the personal touch. Aware of our preferences. Already done some background research before we came in so booking process smooth and efficient and above all else friendly. Gillian
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See what reviewers are saying
We had booked a holiday to Sri Lanka and Claire sorted out all the flights hotels for our big group proficiently. We had asked her to look out for another cheap holiday. Once found she contacted us st... See more
Company replied
Wonderful being able to sit down with travel agent face to face and not just a voice at the end of a telephone and discuss what our requirements are for our next holiday This company could not have b... See more
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Advisers were very helpful with the booking process for my Alaska cruise. They contacted the cruise line directly and sorted out the cabin I wanted. They seemed very knowledgeable and kept me updated... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
St Andrews Court, BL1 1LD, Bolton, United Kingdom
- 01204 397367
4.9
Excellent
956 reviews
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Talia is lovely second time I have…
Talia is lovely second time I have booked with her. Found me the best price at our favourite place
May 13, 2026
Reply from Hays Travel - Bolton
We're happy to hear that Talia found you the best price at your favorite place. We appreciate you booking with us a second time :)
The staff know us as we always go there…
The staff know us as we always go there to book our holidays at least twice a year the staff know we go in with a rough idea of what we want
May 12, 2026
Reply from Hays Travel - Bolton
Thank you for taking the time to review our service. It is always a pleasure to see you and to book your holidays. We are sure you will have a great time in Benidorm when you go in September. If you need anything in the meantime, you know where we are :)
Helpful staff
Staff member did that extra mile I was focussed on a particular city break then after 15 minutes decided to change to another city. She was so patient, I asked lots of questions which she answered professionally. Highly recommended will definitely visit again.
May 12, 2026
Reply from Hays Travel - Bolton
We appreciate your positive feedback. We are so glad that Amanda provided excellent support and demonstrated patience. We look forward to seeing you again!
I usually know where I want to book so…
I usually know where I want to book so it makes it easier but this time I wasn’t sure, so I went in to look at a few options. As usual the crew in Bolton took a lot of time swapping tour operators to find me the best deals and although I find something at home I went back to book in branch as they are always so helpful. I love how they print off our documents too and have a currency desk there.
April 30, 2026
Reply from Hays Travel - Bolton
Thank you for your lovely feedback and for choosing to book again with us. We're glad to hear the staff in Bolton were so helpful in getting the right holiday for you. Have a great time!
Reply from Hays Travel - Bolton
We appreciate you taking the time to share your positive experience; we are so glad you were happy with Claire's service.
Reply from Hays Travel - Bolton
We appreciate you taking the time to share your experience. We are so glad to hear that you found our service helpful and friendly.
Booked another holiday with Hays Travel…
Booked another holiday with Hays Travel Bolton a cruise for next year 2027 . Talia found the cruise we wanted and found us a cabin middle of the ship which is what we requested. We felt unrushed and was provided with bags of information . Left the shop feeling happy.
May 2, 2026
Reply from Hays Travel - Bolton
Thank you so much for your lovely feedback. We're glad to hear that Talia was so helpful in getting your cruise booked. We hope you have an amazing time!
Amanda was the lady who looked after my…
Amanda was the lady who looked after my booking and she was so helpful in helping me choose the right destination.
April 26, 2026
Reply from Hays Travel - Bolton
We appreciate your fantastic review! We are so glad that our team member was able to help you choose the perfect destination for your trip.
Very helpful in arranging a holiday at…
Very helpful in arranging a holiday at shot notice and also making some enquiries relating to Tracey insurance
May 2, 2026
Reply from Hays Travel - Bolton
We're happy to hear that we were helpful in arranging your holiday at short notice and assisting with your insurance enquiries. Thank you for your feedback.
Bethany looked after me along with a…
Bethany looked after me along with a lady bird that come to visit us on the desk and Bethany cardigan lol 😆
April 28, 2026
Reply from Hays Travel - Bolton
Aw thankyou Peter i hope you have a fab time on your return to Turkey. I'm going with that the ladybird was luck :D
Great staff
Great staff
Helpful
Always have a fab holiday in lovely hotels
Thankyou
I wouldn’t go anywhere else x
April 28, 2026
Reply from Hays Travel - Bolton
Thank you for booking with us again. It is always a pleasure to see you and to book your holidays. We hope to see you again very soon :)
The young lady who helped me find my…
The young lady who helped me find my holiday was absolutely lovely and got me the best deal for my holiday
April 28, 2026
Reply from Hays Travel - Bolton
Thank you for choosing to book with us. We hope this is the first of many. If you need any help or have any questions you know where we are :)
Quick assistance
April 3, 2026
Reply from Hays Travel - Bolton
Thank you for taking the time to review our service and for booking with us. We are sure you will have a great holiday :)
excellent service from Sarah…
As always excellent service from Sarah at Hays in Bolton.
April 12, 2026
Reply from Hays Travel - Bolton
Thank you for taking the time to review our service. It is always a pleasure to see you. We hope to see you again very soon. Thank you for booking with us again :)
We were seen by Gemma who was excellent…
We were seen by Gemma who was excellent in finding us exactly what we were after. Nothing was too much trouble. See her before and will definitely see her again
April 17, 2026
Reply from Hays Travel - Bolton
Thank you for your very kind words. We hope to see you again very soon. Thank you for booking with us again :)
We found what we were looking for and…
We found what we were looking for and made the reservations that suited us..
April 15, 2026
Reply from Hays Travel - Bolton
We're happy to hear that you found what you were looking for and that the reservations suited your needs perfectly. Thank you for your positive feedback.
Lovely friendly staff who have a wealth…
Lovely friendly staff who have a wealth of knowledge about holidays and who got out of their way to find the perfect holiday.
April 14, 2026
Reply from Hays Travel - Bolton
Thank you for your lovely feedback and for choosing to book again with us. We hope you have a great holiday!
Bolton Hays Travel
Claire, once again completed our complex hols booking efficiently, along with sorting our travel insurance & overseas currency requirements.
April 8, 2026
Reply from Hays Travel - Bolton
Always an enjoyment to book your holidays. Thank you so much for your lovely feedback.
The lady that I dealt with went out of…
The lady that I dealt with went out of her way to help me find the best deal and price for my journey
March 31, 2026
Reply from Hays Travel - Bolton
We're happy to hear that the team member assisted you in finding the best deal for your journey. We appreciate your positive feedback and thank you.
Ive always booked with Hays since my…
Ive always booked with Hays since my sons emigrated to australia 18 years ago,I book my flights with you,whenever I go,call hays travel my safety net,always look after me.
April 5, 2026
Reply from Hays Travel - Bolton
Thank you for your lovely feedback and for choosing to book again with us. We're glad to hear that you think of us as your safety net for travel, and we hope you enjoy the time in Australia with your son
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